FLIGHT DECK

28-Sep-2003

FLIGHT DECK

Enclosed find my proposal for subscriber flight deck

·     Recruitguru flight deck

·     Neither the lists, nor the contents of various UIs, are comprehensive / final.

·     As time goes, we will need to add some more. 

·     Even now, you are welcome to add/ delete/ edit/ modify/ combine, if you feel t hat such changes would make a subscriber's life easy

·     Making a subscriber's life "simple / easy/ uncomplicated/ institutive" is an important goal.

·     But we have to make a beginning & present to the subscribers, a few UI screens - then ask their feedback. In 6 months time we will have enough feedback to go back and improve.

·     In the meantime we have next 28 days to design / develop/ deploy, enclosed 28 UIs!

·     We have to do this before the 30 days free trial period runs out on the first batch of 58 companies who have registered.

·     There are some UIs which they will need immediately upon completion of free trial period. I have marked these (H) / High Priority to be taken up completed fast.

·     Similarly, for us also there are some UIs which are top - priority since we want to capture the "Transaction - usage" statistics, during the free - trial period (from day one of launch).

      

Then only we can

·     Know "price of promotion" (Subscriber wise)

·     Predict who we can persuade to become a regular subscriber (based on free trial period usage)

·     Work - out the "Server - Load" & fine tuning

·     Long before free trial period gets over (say by oct, 30), our payment gateway must become operational to accept credit - card payments.

·     No web service can exist without this option.

·     But at the same time, we know that almost all the Indian Companies would prefer to make payments thru cheque /DD, which they will send to us thru courier (- I have forgotten to incorporate this instruction - do).

·     Even then, a subscriber MUST enter these details ONLINE in subscription - Form (-even if Sanjeev is sitting in front of the client).

·     This is our only capturing - screen to capture all types of payments.

·     But when cheques/ DD are received & deposited in Recruitguru a/c in saraswat Bank, by Asuthosh, there has to be on OFFLINE/ BACKEND,re - conciliation with what the subscriber has filled up ONLINE in the subscription payment form. Please evolve a mechanism, with help of Asutosh

Remember - Some cheques will

·     Not get couriered

·     Get lost on the way

·     Get rejected due to errors

·     Bounce (funds to available) etc...

·     There must be a mechanism to STOP the services in such cases (-unless we say, we will NOT activate the service in the first place itself unless cheque is realised).

·     May be initially, we need to take such a stand.

   But, in any case RECONCILIATION - MECHANISM is a must because,

·     One part of the process is ONLINE

·     Second part of the process is OFFLINE and human - intervention becomes necessary

I wish to repeat what I have repeatedly said in the past, viz

·     "Despite a fantastic product and a huge waiting market and a fabulous Marketing team and wonderful technical support,

·     A company can - and will - go BUST, if it does not have in place, right from the beginning, an idrotproo BILLING/ ACCOUNTING/ RECOVERY Mechanism.

·     Without aforementioned "Reconciliation" (between ONLINE data & OFFLINE data), when I look up statement # 4 (Subscription Received - cash Flow), I may feel very happy that, right from launch date till today, between all subscribers (i.e. all subscribers put together), I have received ONLINE payments, amounting to Rs. 1 core & 53 Lakhs.

·     Whereas, my Recruitguru Saraswat Bank A/C passbook shows, a cumulative deposit of Rs. 93 Lakhs only!

·     That would be a disaster! Remember - whatever can go wrong - will go wrong! so anticipate & provide for every human

·     So, in Recruitguru ADMIN CONSOLE, I would like you to develop, with help from Asutosh, a

·     "UN - RECONCILED PAYMENT STATEMENT", in which,

I should be able to look up all un - reconciled payment, every day, along with all details, including "Age / Period" for which a particular payment is remaining un - reconciled.

·     This would be quite like an CUSTOMER OUTSTANDING statement, which can be rearrange at will

-    by period / duration for which outstanding (reverse chronological)

                     OR

-    by magnitude of "Amount Outstanding" (In descending order)

Obviously,

·     Rs. 5 lakh outstanding for 5 days,

·     is fare more important than,

·     Rs, 500/= outstanding for 5 years

Now let us get cracking!!

  P.S.

·     Consider asking following links on homepage

·     Log in

·     How to Subscribe

·     Fight Deck

(This is to arouse curiosity of visitors to click & see)

·     As far as Subscriber's Fight Deck is concerned, it is essential that any casual visitor is able to click on any of those 14 links and is able to see the TABLES / User Interfaces drawn by me.

·     This alone can convince him, why he should subscribe to Recruitguru ! what he will get to see will be BLANK tables - without any data (or we may even consider filling in some fictitious data to appear absolutely genuine!)

·     But, when a regular subscriber clicks on any of these 14 links, he would / should do so, after entering user ID/Password in LOG - IN. This will ensure that he will get to see each UI with his own data already filled - in

HEMEN PAREKH