Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Sunday, 18 May 2003

INCENTIVIZING ADOPTION & USAGE OF OES BY CONSULTANTS

Sri Ram, Raju

While discussing strict compliance in usage of OES by consultants, 2 days back, you mentioned whether we could consider some incentive/ cannot, which would motivate the consultants to use OES religiously.
 If OES succeeds in increasing the productivity of a consultant, allowing her to finish assignments faster, finish more no. of assignments in a year, far exceed for 8 times target and thereby earn greater "Incentive - amount" at  the end of the year, then, no further/ different/ external "cannot" would, even be necessary.
But this "if" can be satisfactorily answered ONLY "if" the consultants actually use OES for a period of 6 months, in order to draw some conclusion !
Then again, there is a real danger that different consultants may arrive at different "Conclusions" (for or against) based on some "Vague/ Subjective" assessment.
 And there is no way to contradict an "opinion" ! especially if it is subjective !
That I may "like" green shirt and you may "like" red, is a matter of our individual "opinions" - and does not help, if we have to decide what should be the colour of staff - uniform !
If we have to reach a "decision", we must move away from "matter - of - opinion" to a "matter - of - facts".
Facts which are accurately "recorded" by all concerned, in a totally transparent way, in a way, these cannot be manipulated/ fudged, in an automatic way, in a human - independent way, in a uniform / agreed - upon way, in a "QUANTIFIABLE" way, etc. etc.
Then aggregation of such "facts" can form a foundation upon which an objective/ rational decision can be taken.
In OES, we have an in - built provision for accumulation / aggregation of many many types of facts - one of which  is
. How much time should a consultant have taken for completing a specified (recruitment) activity? (STANDARD TIME)
. How much did she actually take?
. What was the variance ?
There are 9 "Main Activities", each having it's own "STD TIME". All of these, add up to 32 days, from start to finish of an assignment.
There is also a provision in OES, to
 Add any, other activity, dynamically as per a consultant's choice, as long as she, specifies in advance,
       . Start Date
       . Due Date
For each such "NEW/ UNIQUE" activity.
 And such dynamically added activities, can differ from assignment to assignment.
It is quite possible that, in case of some of the 9 MAIN ACTIVITIES, the STD. TIMES fixed today are, too tight or too lose.
But that is besides the point !
To make a beginning, some "NOs" had to be fixed - even if arbitrarily (-although Mitchelle/ Thakoor etc were involved in this exercise).
 Only way to arrive at, "What ought to be THE (REALISTIC) STD. TIMES"? is to actually compile the ACTUAL TIMES for each activity, for each assignment, as shown in enclosed "Recruitment Cycle. Time - summary Tabulation"
Then, in 6 months time we would know (on an average), which activities are taken how much time.
We would also know the "Spread" i.e.
       . The shortest time
       . The longest time
We can automatically compute the "Standard - Deviation" 6,
 And then, we can set "Upper & Lower" control limits ( +- 36) - the now famous 6 SIGMA, which every TIME - STUDY engineer has been using for over 50 - years !
Once, we have enough points - to - plot, we can tell each consultant,
 "We appreciate/ realize that each & every assignment & each & every activity, cannot be completed, on the dot (STD. TIME).
But, it is fine, if your "MEAN" is on the dot, with individual assignments - and individual activities, fluctuating within  +-36 for 99.9 % of the assignments & within 26 for 95% of assignments & within 16 for 67% of assignments"
 You may talk to Kartavya/ Abhi, how "values" can be extracted from OES to computer "moving averages"  & even plotting frequency distribution - graphs.
Plotting of frequency distribution graphs would become possible, only after some 40/50 "assignments" have been entered into OES from start - to - finish.
Over a period of time, as more & more search assignments get entered into OES, we would be able to observe the  "shifts".

h.c.parekh

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