Sri Ram, Raju
While discussing strict compliance in usage of OES
by consultants, 2 days back, you mentioned whether we could consider some
incentive/ cannot, which would motivate the consultants to use OES religiously.
If OES
succeeds in increasing the productivity of a consultant, allowing her to finish
assignments faster, finish more no. of assignments in a year, far exceed for 8
times target and thereby earn greater "Incentive - amount" at the end of the year, then, no further/
different/ external "cannot" would, even be necessary.
But this "if" can be satisfactorily
answered ONLY "if" the consultants actually use OES for a period of 6
months, in order to draw some conclusion !
Then again, there is a real danger that different
consultants may arrive at different "Conclusions" (for or against) based
on some "Vague/ Subjective" assessment.
And there is
no way to contradict an "opinion" ! especially if it is subjective !
That I may "like" green shirt and you may
"like" red, is a matter of our individual "opinions" - and
does not help, if we have to decide what should be the colour of staff -
uniform !
If we have to reach a "decision", we must
move away from "matter - of - opinion" to a "matter - of -
facts".
Facts which are accurately "recorded" by
all concerned, in a totally transparent way, in a way, these cannot be manipulated/
fudged, in an automatic way, in a human - independent way, in a uniform /
agreed - upon way, in a "QUANTIFIABLE" way, etc. etc.
Then aggregation of such "facts" can form
a foundation upon which an objective/ rational decision can be taken.
In OES, we have an in - built provision for
accumulation / aggregation of many many types of facts - one of which is
. How much time should a consultant have taken for
completing a specified (recruitment) activity? (STANDARD TIME)
. How much did she actually take?
. What was the variance ?
There are 9 "Main Activities", each
having it's own "STD TIME". All of these, add up to 32 days, from
start to finish of an assignment.
There is also a provision in OES, to
Add any,
other activity, dynamically as per a consultant's choice, as long as she,
specifies in advance,
. Start
Date
. Due
Date
For each such "NEW/ UNIQUE" activity.
And such
dynamically added activities, can differ from assignment to assignment.
It is quite possible that, in case of some of the 9
MAIN ACTIVITIES, the STD. TIMES fixed today are, too tight or too lose.
But that is besides the point !
To make a beginning, some "NOs" had to be
fixed - even if arbitrarily (-although Mitchelle/ Thakoor etc were involved in
this exercise).
Only way to
arrive at, "What ought to be THE (REALISTIC) STD. TIMES"? is to
actually compile the ACTUAL TIMES for each activity, for each assignment, as
shown in enclosed "Recruitment Cycle. Time - summary Tabulation"
Then, in 6 months time we would know (on an
average), which activities are taken how much time.
We would also know the "Spread" i.e.
. The
shortest time
. The
longest time
We can automatically compute the "Standard -
Deviation" 6,
And then, we
can set "Upper & Lower" control limits ( +- 36) - the now famous
6 SIGMA, which every TIME - STUDY engineer has been using for over 50 - years !
Once, we have enough points - to - plot, we can
tell each consultant,
"We appreciate/
realize that each & every assignment & each & every activity,
cannot be completed, on the dot (STD. TIME).
But, it is fine, if your "MEAN" is on the
dot, with individual assignments - and individual activities, fluctuating
within +-36 for 99.9 % of the
assignments & within 26 for 95% of assignments & within 16 for 67% of
assignments"
You may talk
to Kartavya/ Abhi, how "values" can be extracted from OES to computer
"moving averages" & even plotting
frequency distribution - graphs.
Plotting of frequency distribution graphs would
become possible, only after some 40/50 "assignments" have been entered
into OES from start - to - finish.
Over a period of time, as more & more search
assignments get entered into OES, we would be able to observe the "shifts".
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