Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Monday, 30 January 2023

Order Execution Output Statements

 

To:

Tapan (Applitech – Ahmedabad)

 

Cc:

Ravi (Applitech – Ahmedabad)

Sudhakar (Applitech – Mumbai)

Mr. Nagle

Mr. Cyril Ovely

 

Order Execution System (OES)

 

I refer to our several meeting last week, including last one on Friday (Oct 6) when Mr. Nagle was also present.

 

In this meeting you had submitted a list of 25 output statements (albeit, not a comprehensive list). Then Mr. Nagle suggested that, independent of your list, I should also try to prepare a list of OUTPUT STATEMENTS which we need from OES.

 

Enclosed, please find details of such statement’s (once again, may not be comprehensive).

 

On a separate chart, I have also tried to tabulate your statements & my statement, under some broad categories. This chart will bring-out the duplications and those which,

 

Ø   Occurred to you but not to me.

Ø   Occurred to me but not to you.

 

Oval: VENKATRTaken together, hopefully these will add-up to our requirement.

 

Since many of these are in the manner of “SUMMARIES’ it will mean there will be quite a few “INDIVIDUALS” (statements), form which, you will construct these “summaries.”

 

I have not attempted to prepare a list of the “INDIVIDUAL STATEMENTS”

 

Furter I have not attempted to actually “design” (the layout / columns / rows etc.) these output statements. You will, no doubt, do a better job!

 

 

 

 

 

 


 

Even what should be the precise “Content” (fields) of these statements, I something, you should decide.

 

As far as we are concerned, we need to take some

Ø  tactical / operating decision

Ø  strategic / policy decisions

So, what I have done is to list the type s/ kinds of “decisions”, that we must take day-in & day-out. It’s dynamic “Course Correction” all the time.

Oval: Venkat
Mr. Nagle did not agree with this and insisted that, as client / End User, we should give our REQUIREMENT in the form of PRECISE OUTPUT STATEMENT that we want the system to produce.  
               HCP
               21/07/01NOW,

If “relevant / up to date / historical” info. Is readily available / accessible at finger-tip, then the decisions taken tend to be” SMARTER”

BUT

If relevant info. is absent / incomplete, the decision tends to be.

                                                                                                POORER

So,

Your job is to figure-out,

“What info (fields) will be needed by 3P to be able to take.

                                                                                SMART DECISION?”

 

Then provide that info. In each statement

Simple!

When you show us the exact design of the OUTPUT STATEMENTS, our consultants, would be able to say whether each statement contains all the info. They need (at the finger-tip / one glance) to take the decisions.

 

As far as using CRYSTAL REPORT / ORACLE DISCOVERER is concerned, both, Mr. Nagle & Cyril Overly have serious reservations about the technical skills of our consultants to be able to use these. They feel, these “tools” are really meant for “techies”.

 

 

 

They feel,

 

Ø  Wherever possible (to the extent possible), we should “freeze” the design of each output statement in advance.

 

Ø  Only in case, where absolutely necessary to construct a “customized” statement, we should export the data to EXCEL (as was suggested by Ravi in our first meeting).

 

So, let us forget about crystal Report / Oracle discoverer.

 

As far as this note (incorporating a set of desire OUTPUT STATEMENTS) is concerned, it should not be looked-upon in isolation, but it should be read in conjunction with my following earlier notes:

 

Ø  Note dt. Aug 24, 2000 (our original order)

Ø  Note dt. Sept. 14,2000 (our revised order)

Ø  Your revises offer dt. 12/9/2000 (and the discussion on features listed on p.13)

Ø  My email of September 20 to Ravi

Ø  My note gives to you on October 5

I now await your detailed report.

With regards

H C Parekh

 

P.S.        Also find enclosed, my remarks on various pages of

                “REQUIREMENT CATALOGUE”

                Which was handed over to Nirmit on October 5

 


cc: Nirmit                                                            

cc: CMT                                                                Only your own intense interest / involvement / interaction

cc: AMB                                                               with APPLITECH team, will lead to a satisfying solution.

cc: Mitchelle

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  What shopping Basket (online) were received – on any given date? Not needed

18/20 ü       - for any given period? ( Monthly)

25 ü              - for any given consultant?

24 ü              - from any given client – Co.?

23 ü              - from any given “Industry”?

22 ü              - for any given   “Function” ?

21     ü            - for any given “Designation-Level” /

- from any given City / Region / Country?

19 ü              - URL wise maybe “Branch-wise” is more relevant

Venkat, here is Proof!

DECISIONS IT WILL HELP TAKE

Ø  How are on line “inquiries  (i.e. shopping basket)” behaving ? Going up /down ?

Ø  Do we need additional resources to handle  increasing inquires ?  do we need  to hire more “Industry-specific” Consultant?

Ø  Do we need to  open office / appoint franchisee-associate in any particular City/Region/Country, from where a large no. / % shopping baskets are originating ?

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  How many / which shopping-basket got converted into an order ? how long did it take – from

receipt of shopping basket

sending of proposal / terms

Text Box: Leave out for time being

Ø    Which / how many shopping Basket did not get converted into an order ?

What were the reasons in each case? (few, most frequent “reasons” can be incorporated and can be “Clicked”.  Rest can be entered by typing)

All consultant wise & overall SUMMARY

DECISIONS IT WILL HELP TAKE

Ø  Which is the most “frequent” reason for losing an order ? Price / Delivery ? our late response ? Poor Quality / quantity of resume database i.e. stock of candidates ?

Ø  What can we do, in each of these cases ?

Ø  Are any policy-changes warranted ?

Ø  Should we “revive” the case

Ø  Should we make an “exception” ?

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

 

Ø  How many shopping – Baskets have been “answered” (i.e. proposal / terms sent) ?

 

Ø  How many remaining to be answered ?

 

Ø  How long remaining to be answered (in descending order) ?  We have promised to answer in 24 hours (on our website). All of the above, to be “Consultant-wise”.

 

DECISIONS IT WILL HELP TAKE

Ø  What are reason for building up of a “backlog” – if any ?

Ø  Which consultant is in “arrears” ? why ? – Reason ?

Ø  Do we need to “re-allocate” industries allocated to each consultant ?

Ø  What / how to re-allocate if a given consultant is going on leave / resigns ?

 

Ø  EXECUTIVE APPOINTED SO FAR

Summary

44 ü Industry wise                                                              48 ü Date wise (Joining Date

45 ü Function  wise                                                            49 ü Billing Amount wise

46 ü Designation level wise                                                            (Descending order) 

47 ü Client wise                                                                   50 ü Overall 

DECISIONS IT WILL HELP TAKE

·         To send-out promotional letters to Chief of any given Industry 9names of executives appointed must be hidden; also letter must not be sent to that very company form whom we had lured /pinched that executive ! Then promotion will boomrang !!)

·         To help in “Advertising-Matter” (to bolster our “Claims” !)

·         To approach / write to these very executives (whom we appointed anywhere / anytime) for

ð  recommending someone

ð  giving us “business” from his new company / employer

 


Statement No.

Title

69

Summary-Industry wise

70

              Function wise

71

              Designation Level wise

72

Industry wise ( Industry - Company wise details)

73

Function wise (                                                        )

74

Designation Level wise (Individual Company wise details)

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

·         Analysis of all orders executed during just-completed year/ quarter / month.

DECISIONS IT WILL HELP TAKE

·         Who was our biggest / smallest client (in terms of order-value) ? Descending order of value wise

·         A – B – C  analysis of client Vs. order value (cumulative)

·         Where are most orders coming from ? ( Industry / Function / Designation / Region wise). Where should we focus our efforts ?

·         Are we putting all ( or too many) of  or eggs in one basket ? I sour business too heavily dependent on one  / few clients (Industries / regions) ?

·         Is there a need for “diversifying” / spreading-out evenly ?

·         Which are the “SUNRISE” / “SUNSET” industries ?

·         Do we need to open additional offices ? Where ?

·         Should we “donate” a Video-Conference facility to a client who for example, gave us Rs. 50 Lakh business, last year ?

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  CANDIDATE HISTORY (Janam Kundli)

 

DECISIONS IT WILL HELP TAKE

·         Which (Company’s) interviews did he attend ? which he did not ? what are the types of jobs / companies that he “ prefers” ? what functions / designating levels / posting cities he is interested in? (from interviews attended so far).

·         For what kind of jobs / companies, he should NOT be approached  ? – regrets.

·         What are his MOBILITY limitations – in terms of wife’s job / children’s education / family’s health / parental  obligations ?

·         Is he a job-jumper ? How often ?

·         Does he accept job-offers, then fail to join ? unreliable ?

·         What do “antecedent checks” reveal about him ?

·         All the companies to whom we ever sent his resume ? when ? Against Which Position / Vacancy / Purchase Order ?  What was the outcome in each case ?

·         Did he / she ever get appointed thru us ? If so, where ? when ? as what ? at what salary ? did we collect our fees ?


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  CLIENT HISTORY (Janam-Kundli)

DECISIONS IT WILL HELP TAKE

·         Is this client giving us regular / profitable business thru repeat order ?

·         Should we develop specific POLICY / PROCEDURE in dealing with this client ? what should that be?

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  PAYMENT CHEQUES RECEIVED HISTORY

(Overall / Client wise / Date wise)

 

DECISIONS IT WILL HELP TAKE

·         How much payment is to be collected ? from whom ? when was it due ?

·         Whom to follow-up ? How ?

·         Who should follow-up ?

·         When was invoice sent ? for what amount ?

·         How much actual payment received against our invoice ?, How much still remaining ?  Should we write off balance ?

·         Is there a dispute ?

·         Client wise / Invoice -wise, cheques received  to help send out statements to clients (confirmation

·         Assist in clarifying over phone, what payments have been received against which Invoice

&

What payments are still TO BE RECEIVED against each invoice

·         “Promises Made” Column to enter the date, client has promised to give cheque, so that computer automatically reminds accountant on that date.

 

 

 

 

 

 

                INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  INVOICE SUMMARY TABULALTION

·         Client wise

·         Consultant wise

·         Overall

·         Value wise

·         Date wise

(Anytime / Month end / Quarter end / Year end)

 

DECISIONS IT WILL HELP TAKE

·         Who did, how much billing (absolute & as % of total billing)

·         Calculation of individual Consultant’s or group- of consultant’s INCENTIVE – EARNING for the period.

·         Compare “Outstanding’ with “Invoicing”

·         Find out “bad debts” (Consultant-wise)

·         Find “Chronic” defaulters / black listing action to be taken

·         Find which client delay payments & by how much.


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

 

Ø  “FINAL PAYMNET” Tabulation

(Value wise / Data wise)

 

DECISIONS IT WILL HELP TAKE

Ø  How much final payment  (after adjusting “advance” &  Progress Payment”) is due / over due from whom, when ?

Ø  How to follow-up ? who shall follow up ?

 

FINAL PAYMENTS

63           ð            Client wise                          (from month  ______________  to ______________ month

64           ð            Consultant wise                (                     ______________     “ ______________)

65           ð           Period wise                         (Month)

66           ð            Date wise                            (Date)

67           ð            Consultant wise                (from ______________ to ___________)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

 

Ø  “PROGRSS PAYMENT” Tabulation

(Value wise / Data wise)

 

DECISIONS IT WILL HELP TAKE

·         For each order is any “progress-payment’ due ? If yes

-        how much ?

-        when ?

-        has it become due or not

-        if yes, when ?

-        if not Yet, then when ?

 

·         Which client / order to follow-up, when ?

 

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “ADVANCE / MINIMUM SEARCH FEE  /  RETAINER – FEE TABULATION

(Value wise / Data wise)

 

DECISIONS IT WILL HELP TAKE

·         For which orders / assignments we have still to receive advance / how much / from whom / when (FOLLOW-UP Action)

·         For which, we have already received,”

·         Whether we have, in a particular case, agreed to work without advance?

 

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “CUSTOME OUTSTANDING PAYMENT  /  RETAINER – FEE TABULATION

(Client / Consultant wise) in chronological order) – Value wise (Descending)

 

 

DECISIONS IT WILL HELP TAKE

·         Which client to follow-up ? in what way – oral / written ? – How often ?

·         Who should make a personal visit , if required ?

·         Should we write-off the amount & close chapter ? Accept lesser amount ?

·         Should we send a legal notice ? when ?

·         Should we “black-list the client and regret his future inquires / shopping baskets ? (Black-listing should “disable” sending of proposals / terms to a client)


 

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “OVERALL, ORDER BACKLOG ANALYSIS

(month-end or at any point of time)

Industry wise                                         ● Client wise

● Function wise                                        ● Consultant wise

● Designation Level wise                      ● Order value wise (Descend)

● Chronological (descend)                     Salary -wise)

 

 

DECISIONS IT WILL HELP TAKE

·         Trend-Analysis (which sector  / function etc.) is booming. Website based online “guidance” of jobseekers & recruiters.

·         Internal “redeployment” of resources.

·         Addition  of resources to ensure that backlog does not become UNMANAGEABLE, nor should order backlog drop to such low-levels (overall & consultant wise & regional office-wise) that thre is an immediate likelihood of “wasted / underutilized” resources. We must maintain a “healthy” backlog at all times by adjusting our   INPUTS / RESOURCES.


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “How many orders are pending (at any given moment) from a particular client ? Arrange

(month-end or at any point of time)

·         Chronologically

·         Order Value wise

·         Designation-level wise

·         Likely completion-date wise

·         Consultant wise

 

DECISIONS IT WILL HELP TAKE

·         Shall we approach client for more orders ?

·         Is one client monopolizing  / tieing-up  our resources ?

·         Shall we “re-allocate” these pending orders ? Amongst whom ? (will require informing client)


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  What is the load / backlog on a given consultant ? How “booked” is he/she ? How long will it takes him to clear the backlog ? How many orders is he handling simultaneously at this point of time ?  Asper normal schedule, when are each of these orders likely to completed ? Is he/she overloaded / underloaded ?

 

 

DECISIONS IT WILL HELP TAKE

·         Rearrange order priorities

·         Give additional help to consultant (in case of  overload

·         Give additional load to consultant ( in case of underload)

·         Advise client / Clients of likely delay

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  Interest – Letters

 

·         Text Box: Inquiry wiseSent out

·         To be sent

 

 

DECISIONS IT WILL HELP TAKE

 

·         Aggressive follow-up

·         Automatic Reminder

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  Resumes (Search-results)

 

·         Text Box: Order wiseAlready Sent out

·         Remaining to be sent

 

 

DECISIONS IT WILL HELP TAKE

 

·         Aggressive follow-up

·         Automatic Reminder

 

5 -           Resume remaining to be sent (Order wise)

6 -           Resume sent out for an order

30 -        Online statement

36 -        Details of Prospective Candidate

 

 

 

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  Interview – call letters

 

·         Text Box: Order wiseSent out

·         Remaining to be sent

 

 

·         Text Box: “Confirmation received

·         Confirmations remaining

 

DECISIONS IT WILL HELP TAKE

 

·         Aggressive follow-up

·         Automatic Reminder

 

4 -           Interview call sent out for an order

31 -        Interview schedule for a given Sales Order

78 -        Interview held summary client wise

79 -        Interview held summary (From _________________ to ______________)

 


 

 

 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “Interviews Held” summary

(Overall, Chorologic / client wise

 

 

DECISIONS IT WILL HELP TAKE

·         Who got interviewed when,  by whom for what position / vacancy and What was the outcome / result ?

·         Did  interview result in anyone getting

ð  Shortlisted (for further interviews)

ð  Appointed

·         Is appointment letter issued ? accepted ?

·         What is the joining date ?

·         Have we received our copy of the appointment letter ? If not, when ?

·         Have we made & sent out our Invoice ? If not when ?

 

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  At what stage is a particular order?

Ø  Is it progressing / proceeding as per  pre-decided schedule ? Are we ahead / behind schedule

§   Committed by consultant, (internally)

§  Committed to client (externally)

 

DECISIONS IT WILL HELP TAKE

·         Advise client of delay / revised schedule

·         Change priorities of Consultant

·         Transfer to another Consultant

·         Provide additional “help” to Consultant

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  “RESPONSE RECEIVED” Tabulation

This will cover

·         Vacancies / positions at 3P

·         Hot Jobs

 

 


Text Box: First advertised in print & response invited thru our websiteText Box: Only put up on our website by ourselves for  a client

 

 

 

 

DECISIONS IT WILL HELP TAKE

·         Who  / How many applied

·         Online “rating” / short listing / segregating rating-wise / position wise / city wise

·         Sending-out interview-call letters

·         Printing online statement for sending to  client

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  Purchase Order History (Janam Kundli)

 

DECISIONS IT WILL HELP TAKE

·         Did  order get executed within the TIME FRAME promised to client ? If not, what were the reasons for delay ? were these reasons beyond OUR CONTROL ?

·         Where, if any, did we goof-up ? what could we do to prevent this in future ?

·         What did  we over-estimate / under estimate, both timewise / expense wise ? How can we use this “feedback” to improve our estimate in future / make them more realistic ?

·         What should be our future strategy / policy / terms in dealing with this client ? What lesson did we learn form this order which are

ð  generally applicable to all future orders from all / any clients

ð  specifically  applicable for future inquires from this client.

·         Was “Yield” commensurate with our efforts ?


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  COMMUNICATIION                 HISTORY

 

 

 

 

 

 

 

 

 


DECISIONS IT WILL HELP TAKE

·         What is the best “mode” to communicate with each of the above ?

(email / SMS / WAP / POTS / Fax / letter / Voice-mail etc.)

·         What was our first / last “message / communication” to each of these ? what was their “last” message to us ?

Where shall we pick-up  the “thread-of-Communication” ? Follow the coloured  string

·         Ball is in whose “court” ? what action / response is expected of us / expected from them ?

·         History-folder should open simply by typing name of person and / or Company / Ally


 


9-10-2000

OUT STATEMENT

ORDER EXECUTION SYSTEM

Category

 

Statement

Marketing - Sales

Order - Processing

Order - Backlog

Payments

History

As proposed by Applitech

(15)Consultant-wise

      Client List

(2) Sales  Order

(1) Proposal

 

(23)  Advt. Response (Media)

(22)  Advt. Response (Client)

(3)    Project Plan

(20)  Expected date of Joining

(18)  Order Execution Details

(17)  Resume Sent History           (Candidate wise)

(16)  Resume Sent History           (Client wise)

(4)    Advt. Details

(14)  Interview Details (client

(11)  Prospective Candidate

(10)  Follow-up with 

(9)                   with client 

(6)    Interview Schedule

(5)    One line statement

 

(12)  Pending OEN

          (Client/ Consultant /           date wise)

(19) Compensation Details

(7) Invoice          

 

(21)  Client Information

(24)  Janam Kundli of Client

(25)                        of Candidate

(13)  Order History (Client)

(8)    Project Variance

 

Additional (including duplicate  ?)

Proposed by

3P

 

 

MS/1

·  What shopping basket were received ?

 

MS/2

·  How many / which SB got converted into an order ?

 

MS/3

·  How many / which SB has been answered ?

OP/1 - Interest Letter

OP/2 - Resume Sent

OP/3 - Interview Letter Sent

OP/4 - Interview Held

OP/5 - Order Stages & Order                 Monitoring

OP/6 - Response Received

OP/7 - Purchase Order

OP/7 - Communication History

 

 

 

OB/1

-  Order Backlog Analysis

 

OB/2

- Order Pending analysis

 

OB/3

- Load on a Consultant

PY/1

-  00P Invoices

PY/2

-  Cheques Received

PY/3

-  Invoices Summary

PY/4

-  Final Payment Tabulation

PY/5

-  Progress Payment Tabulation

PY/6

-  Advance Tabulation

PY/7

-  Customer Outstanding

HS/1

-  Executives Appointed so far

HS/2

-  Order Executed Analysis

HS/3

-  Candidate History

HS/4

-  Client History

 

 

 

 

 


 


Interview Schedule

Text Box: This is prepare by a consultant independently – since client is not participating in these interview. Mostly these interview are conducted at 3P’s   own consultant / expert, who fill-in “Interview Evaluation” sheets
Text Box: This is, normally  given by client (over the phone) to our consultant. Quite often this is based on one-line statement and / or interview evaluation sheets (of Preliminary Interviews held by 3P) prepared / Sent by 3P Consultant to the client
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


·         Confirmation that he / has

Ø  resigned from current job

Ø  joined new employer

We also like to collect from the candidate, a copy of his /her Appointment-Letter

(to compare with (Compensation Format” made available to us by our client)

 

Product or Services Master

It is impossible to create/maintain such a MASTER, since, literally, there ae millions of products & services. As a result, on our website too, we have kept this as a “free text” search

 

Product Code -  forget coding !

 

Product or service name ð Same “Product-name” will be spelled slightly differently by different people !


 

Designation Master

We have a “Designation Level” master, as a drop-down on our website.

As far as “ACTUAL DESIGNATIONS” is concerned, we have a “Static” page giving some “Examples”  only in case of IT-Professionals. Of course, this list can be enlarged / expanded from time-to-time.

As far as “NON-IT (other) Professionals” are concerned, we have neither a “drop-down” nor a static page, as far as “Actual designations” is concerned – although, if required, I have prepared one, which runs into, may be 200 / 300.

 

1.       Designation code                     One again the problems that we run into are      

2.       Designation Name                   w           A dropdown of 200 / 300, takes too long to “download” & too long to “scroll”, once                                                                                              downloaded

w          When people make “free text”  entries, they spell, same designation differently !

-------------------

Type of communication

·         phone

·         voice-mail

·         “email-to-voice”

·         “voice-to-email”

·         email

·         fax

·         letter

·         SMS message

·         WAP Message

-------------------

As in case of RELIANCE, over a period of time, we would have, some kind of “rate-contracts” with many companies. Such letters / agreement should be incorporated here.

 

Any “Commission” payable to any – associate /affiliate / partner website / recruiting agents etc. should, also be incorporated here.


 

-------------------

As far as “Sales Order” is concerned, Item #9, is the only additional “data”. If we incorporate item 9 details in “proposal” itself, can we eliminate the “Sales Order” itself ? we can simply say that “schedule dates (or  rather No. of days) are form the date of receipt of  client’s confirmation of our proposal accompanied with cheque for advance !

 

One would assume that the client – confirmation is accompanied with “advance / minimum search fees” in which case item #11, become relevant. But quite often advance is received much later. In the meantime Order Execution process has to start.

 

May be we should modify Item #11 as

 

 

Requested

Received

11.1

11.2

11.3

Advance

Amount

date

 

 

 

 

This is, provided, we see a definite advantage in issuing a “Sales Order”. I cannot see  such an advantage !

If anything,  client’s CONFIRMATION of our “”proposal” itself can be treated as “Sales Order”.

Quite often, client confirms our proposal / terms orally & asks us to start work. Probably this happens in 80% of the cases !

-------------------

Is this schedule any different than item #9 on preceding page ?

Is this schedule for more “detailed” & for “internal use” only? (as compared to what is stated in sales order? )

 

This is a must.

Suppose client request a change ? Especially if client wants an indefinite or very long  “Postponement” in filling-up the vacancy, we cannot keep the “order” OPEN for ever ! In such an event, after giving due notice (written) to the client, we must have a provision to treat the project as CLOSED.

 

Or “client confirmation of Proposal”

(Preliminary Interview dates)

 

In every screen, we  should try to capture the mobile phone. No. of clients & candidates, Since, our first choice would be to SMS /WAP messages, failing which to send emails.

 

 

-------------------

 

(along with Preliminary Interview Evaluation Sheets)

(final interview with client ?)

 

What about ?

·         Issue of Appointment Letter – date

·         Proposed date of joining (to get automatic reminder for sending final payment invoice)

·         Actual date of joined.

·         Amount & Date  final payment received.

-------------------

System should also permit the too able to make direct payment to the Advt. Agency – if so agreed by us. This should be the preferred mode

Reimbursement – Mode has the danger that we have to first pay the Advt- Agency

But

Client may not reimburse us that Out-Of-Pocket Expense for many months thereafter ! So, quite often, atleast with, unknown / small clients, we must insist on getting full media-cost in ADVANCE Out-of-Pocket Expense, before going ahead with release of advt.

Then there are cases (eg. iRISE), when we ourselves bear the cost of Advt. there must be provision for this.

These are often sent in 2 stages:

-------------------

Ø  After internal database-search & shortlisting of potential candidates

Ø  After Preliminary Interviews of a few candidates. Question of Score sheets comes only in this stage.

 There should be some built-in mechanism, whereby, WE (but not, client) are able to identify (from Candidate Listing), those executives whose resumes have been received from

Ø  Partner websites      (which ?)

Ø  Colleges                       (            )

Ø  NACT Member          (            )

Ø  Cyber Café                  (            )

Ø  Asso. Recruitment Agencies                (            )

 

 

7. Which ALLY ?

This is MOST IMPORTANT for transparency of all our Marketing Programs !

We want Cyril, to pick-up, these details & upload on PATNER STATISTICS pages, so there is NO SECRECY. In fact, “Which ALLY” should get downloaded with PEN from website, in first place !!

-------------------

One must not wait till candidate joins, to collect compensation details. Using the standard format (Compensation) calculation format, enclosed with our “Proposal”), this  information should be collected  as soon as APPOINTMENT LETTER is issued (so related document is Appointment Letter). Our proposal contains a “condition” that the client shall send us a copy of the Appointment Letter as soon as it is issued. (May be this condition, should be printed in bold / italics). This means, as soon as either client or candidate inform us (over phone) that  an Appointment  Letter has been ISSUED, consultant must immediately send an automatic / standard email, requesting, both client & candidate, to send us copies of Appointment Letter, for comparison.

-------------------

1)      Appointment Letter

2)      Compensation Details Format

3)      Our Proposal (which contains “Terms”)

VISIBLE PORTION (of Invoice)

·         Name of person appointed

 

INVISIBLE PORTION  (of Invoice)

Must also contain following info.

·         Designation – Level

·         Function                                                      in which appointed

·         Industry

In previous company

·         Industry

·         Function

·         Designation Level

·         Last drawn salary

 

This INVISIBLE PORTION will not get printed but will be stored & can be seen by 3P in a database

 

-------------------

 

 

Consultant:

Assignment Date:             __________                       __________                       __________

                                                    DD                                          MM                                     YY

Candidate

Name

 

Old Company

New Company

Designation Leve

 

 

Function

 

 

Industry

 

 

Salary

(While Leaving)

(Offered)

Company Name

 

 

 

Compilating of this data about each and every candidate appointed, is very vital from the view-point of  MIS.

-------------------

Outcome                                                                             Is this where consultant will record / type the client-feedback ? 

 

Activity

Targeted Completion Date

Actual Completion Date

Variance ( + / - )

Days

These are

selected from

drop down

 

This should be picked-up form Sales Order

This will be entered by consultant

This will be computed auto.

 

-------------------

 


 

What  about fax / MS-WORD ? / Unimobile ?

·         This no. will keep growing

·         Standard “Templates”  should be capable  of being copied / modified / customised

 

It could be

·         Client

·         Corporate

·         Any jobseeker (Member)

·         Non-member

·         Expert

etc.


-------------------


 

MANAGEMENT PRINCIPLE

Ø  Speed is the essence

BUSINESS RULES

·         Each shopping -basket must be answered (send proposal / terms) with 24 hours

·         The  ABC order-execution activity shall take no more than XYZ days

·         All order must be executed within XYZ days

·         Invoice must be raised within _________ days of receipt of Appointment Letter

·         Outstanding Amount shall not exceed _________________ days of Sale (speed of collection)

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

INFORMATION REQUIRD (OUTPUT STATEMENT)

Ø  ADDRESS FOLDER  (Phone / Mobile / Fax / email / Add)

Ø  (Allies / Clients / Corporates / Members / Non-Members)

 

DECISIONS IT WILL HELP TAKE

Ø  To send out individual messages / communications

Ø  To send-out MASS-MAILERS


 


3P ORDER EXECUTION SYSTEM

 















































































 

 


 

 

 

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