Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Translate

Monday, 9 October 2000

DOCUMENT FLOW TABLE

Applitech Solution limited SRS 3P Consultants

Document flow table

Source

Document

Recipient

Client

Inquiry

Consultant

Consultant

Proposal

Client

Client

Signed proposal

Consultant

Consultant

Sales order

Client

Consultant

Project plan

Management

Consultant

Advertising draft

Consultant

Consultant

Advertising details

Client

Client

Approved Ad. details

Consultant

Candidate

Candidate interest

Consultant

Consultant

Preliminary screening

Client

Client

Interview schedule

Consultant

Consultant

Interview details

Candidate

Candidate

Confirm interview

Consultant

Client

Interview feed back

Consultant

Candidate

Interview feedback

Consultant

Client

Compensation details

Consultant

Consultant

Invoice

Client

Client

Follow up

Consultant

Candidate

Follow up

Consultant

Prospective candidate

Prospective candidate

Consultant

1. Inquiry

Following details as captured during an inquiry from a prospect or client

  1. Inquiry no. (auto)
  2. Type of inquiry (email, fax, website, tele, personal meetings, other)
  3. Date of inquiry (not necessary the current (system) date it can be back date also)
  4. Consultant handling inquiry
  5. Client details

5.1. Name of person

5.2. Company

5.3. Tele no

5.4. Address

  1. Mode of search (multiple modes) (advt., data search, head hunting)
  2. Vacancy details (multiple vacancy)

7.1. Name of vacancy

7.2. No of vacancy

  1. Expected date of sending proposal
  2. Remarks

2. Proposal

  1. Proposal no (auto)
  2. Inquiry no

Confidential Oct-2000 Page 1 of 9

Applitech Solution limited SRS 3P Consultants

  1. Client name
  2. Type of proposal (flat rate, % rate, Turnkey)
  3. Covering letter details

5.1. Text as per format

  1. Terms and conditions

6.1. Professional fee details

6.1.1. Figure (numeric value for % or value in currency)

6.1.2. Unit (could be % or value)

6.1.3. Currency

6.2 Minimum fee

6.3 Valuation of perks

6.4. Paying cycle (there can be upto five phases)

6.4.1. Phase

6.4.2. Figure (numeric value for % or value in currency)

6.4.3. Unit (could be % or value)

6.4.4. Currency

6.5. Out of pocket expense

6.5.1. Cost head

6.5.2. Cost

6.6. Copy format form samples

3. Sales order

  1. Order execution no (auto)
  2. Proposal no
  3. Inquiry no (D)
  4. Mode of search (D)
  5. Client details (D)
  6. Consultant name
  7. Schedule dates for

7.1. Identification of prospective candidate

7.2. Completion of preliminary interview

7.3. Sending of resumes of candidate to client

7.4. Note (note has to be printed at the bottom of sales order)

4. Project plan

  1. OEN
  2. Proposal no (D)
  3. Inquiry no (D)
  4. Mode of search (D)
  5. Client details

5.1. Name contact no

5.2. E-mail

5.3. contact person

5.4. address

  1. Consultant name
  2. Due date and actual date for activities (actual date will be captured automatically)

7.1. Inquiry

7.2. Proposal

Confidential Oct-2000 Page 2 of 9


📄 Scan_0003.jpg (Page 3 of 9)

Applitech Solution limited SRS 3P Consultants

7.3. Sales order

7.4. Adv. Details

7.5. Candidate listing and head hunting

7.6. Preliminary screening

7.7. Resume to client

7.8. Interview

7.9. Result sent to candidate

7.10. End date

5. Advertising details

  1. Advertising details no.
  2. Date
  3. OEN (can be multiple)
  4. Advertisement details (can be multiple)

4.1. Media

4.2. Location

4.3. Size

4.4. Cost

4.5. Approved by client (Y/N)

  1. Date of approval
  2. Note
  3. Response to add

6. Candidate listing

  1. Date (Auto)
  2. OEN
  3. Candidate details

3.1. PEN

3.2. Name of candidate

3.3. Organization

3.4. Designation

3.5. Educational Qualification

3.6. Past company details

3.7. Age

3.8. City

3.9. Phone (R)

3.10. Phone (O)

3.11. Mobile no.

3.12. Contact agency

3.13. Status

3.14. Comment

3.15. Mode of communication

3.16. Candidate response (Y/N)

7. Preliminary screening

Confidential Oct-2000 Page 3 of 9


📄 Scan_0004.jpg (Page 4 of 9)

Applitech Solution limited SRS 3P Consultants

  1. Date
  2. OEN
  3. Client name
  4. Candidate assessment

4.1. PEN

4.2. Candidate name(D)

4.3. Panel (multiple names)

4.4. Assessment sheet

4.4.1. Attribute name

4.4.2. Score

4.5. Overall assessment (out standing, good, acceptable, not suitable)

4.6. Family background

4.7. Current company details

4.7.1. Brief info

4.7.2. Size

4.7.3. Turnover

4.7.4. No of employees

4.8. Strengths

4.9. Weakness

4.10. Product exposure

4.11. Industry exposure

4.12. Contribution to organization

4.13. Salary breakup

4.14. Current compensation

4.15. Expected compensation

4.16. Availability

4.17. Housing (own, rent, company)

4.18. Reason for change

4.19. Other info

4.20. Comments

4.21. Short listed by 3P (Y/N)

4.22. Short listed by client (Y/N)

8. Interview schedule

  1. OEN
  2. Client name
  3. Date
  4. Multiple schedules

4.1. PEN

4.2. Name

4.3. Venue

4.4. Tel

4.5. Time

4.6. Date/day

4.7. Mode of communication

4.8. Note

Confidential Oct-2000 Page 4 of 9


📄 Scan_0005.jpg (Page 5 of 9)

Applitech Solution limited SRS 3P Consultants

4.9. Other info

4.10. Candidate confirmation (if timings are not confirmed re scheduling of interview)

4.11. Feedback from client (Interview Selected rejected hold and shortlist, if short listed than arranging for subsequent interview till get selected or rejected)

9. Compensation details of selected details Candidates

  1. OEN
  2. PEN
  3. Client name
  4. Monthly (Rs. Per month prorate)

4.1. Basic salary

4.2. DA/ equivalent

4.3. Housing

4.4. HRA

4.5. Soft/Hard furnitining

4.6. Car/conveyance allowance

4.7. City compensation

4.8. Education

4.9. Servant

4.10. Electricity

4.11. Gas

4.12. Medical

4.13. News paper/periodicals

4.14. Driver salary

4.15. Entertainment

4.16. Telephone

4.17. Other allowance reimbursement/payment 1

4.18. Other allowance reimbursement/payment 2

4.19. Other allowance reimbursement/payment 3

  1. Sub total (total of all above elements in monthly category)
  2. Annual (Rs. Per month prorate)

6.1. Bonus

6.2. Exgratia (in lieu of bonus0

6.3. LTA

6.4. Commission/incentive/profit sharing (estimated or projected)

  1. Sub total (total of all item under annual)
  2. Retirement benefits

8.1. Provident funds (12%)

8.2. Super annuation (15%)

8.3. Gratuity (4%)

9. Sub total (total of the item under retirement benefits)

  1. Indirect benefits

10.1. Benefit due to interest savings (over 18% rate of interest) arising out of loans advanced by the employer

10.2. Club fees (entrance fees / 60)

10.3. Lump sum furniture/furnishing outlay (amount / 60)

10.4. Sign off bonus (/ 60)

10.5. ESOPs (market value /60 )

  1. Sub Total (total of all items under indirect benefits)

Confidential Oct-2000 Page 5 of 9


📄 Scan_0006.jpg (Page 6 of 9)

Applitech Solution limited SRS 3P Consultants

  1. Total (Total of all sub total)

9. Follow up with client

  1. OEN

1.1. Activity

1.2. Date of follow up

1.3. Outcome

1.4. Next follow up date if any

1.5. Mode of communication

10. Follow up with candidate

  1. OEN
  2. PEN

2.1. Activity

2.2. Date of follow up

2.3. Outcome

2.4. Next follow up date if any

2.5. Mode of communication

Confidential Oct-2000 Page 6 of 9


📄 Scan_0007.jpg (Page 7 of 9)

Applitech Solution limited SRS 3P Consultants

11. Prospective client

Client

Position

Candidate Name

Current company

Designation

Source

Comments

Office address

Residence address

Tel

Date of contact

Consultant

Confidential Oct-2000 Page 7 of 9


📄 Scan_0008.jpg (Page 8 of 9)

Applitech Solution limited SRS 3P Consultants

Masters

  1. Industry

1.1. Code

1.2. Name

  1. Product or Service

2.1. Code

2.2. Name

  1. Parent Group Details

3.1. Client code

3.2. Client name

3.3. Contact person

3.4. Contact telephone number 1

3.5. Contact telephone number 2

3.6. Contact telephone number 3

3.7. Correspondence address

3.8. Fax number

3.9. Email address 1

3.10. Email address 2

3.11. Industry name

  1. Company Details

4.1. Client code

4.2. Client name

4.3. Contact person

4.4. Contact telephone number 1

4.5. Contact telephone number 2

4.6. Contact telephone number 3

4.7. Correspondence address

4.8. Fax number

4.9. Email address 1

4.10. Email address 2

4.11. Parent group code

  1. Division details
  2. Currency

6.1. Code

6.2. Name

  1. Designation

7.1. Code

7.2. Name

Confidential Oct-2000 Page 8 of 9


📄 Scan_0009.jpg (Page 9 of 9)

Applitech Solution limited SRS 3P Consultants

  1. Designation level names

8.1. Code

8.2. Name

  1. Function

9.1. Code

9.2. Name

  1. Project Activity

10.1. Code

10.2. Name

  1. Follow up

11.1. Follow up activity code

11.2. Follow up activity

  1. Consultant

12.1. Consultant code

12.2. Name

  1. Candidate master (already available in oracle 8)
  2. Terms and conditions
  3. Media

15.1. Code

15.2. Name

  1. Communication type

16.1. Code

16.2. Name

  1. Language
  2. Billing

Confidential Oct-2000 Page 9 of 9


📄 Scan_0010.jpg (Handwritten Note)

INFO. REQD (OUTPUT STATEMENT.)

$\triangleright$ What Shopping Baskets (online) were received - on any given date?

- for any given period?

- for any given Consultant?

- from any given Client - Co?

- from any given "Industry"?

- for any given "Function"?

- for any given "Designation-level"?

- from any given City / Region / country?

DECISIONS IT WILL HELP TAKE

$\triangleright$ How are online "Inquiries (i.e. shopping baskets) behaving? Going up / down?

$\triangleright$ Do we need additional resources to handle increasing inquiries? Do we need to hire more "Industry - specific" consultants.

$\triangleright$ Do we need to open office (appoint franchisee associate) in any particular City / Region / Country from where a large no. / % of shopping - baskets are originating?

 

Scan_0011.jpg (Handwritten Note - MS/2)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ How many / which shopping-basket got converted into an order? How long did it take – from

  • receipt of shopping basket
  • sending of proposal / terms

$\triangleright$ Which / how many shopping-basket did not get converted into an order? What were the reasons in each case? (few, most frequent "reasons" can be incorporated and can be "clicked". Rest can be entered by typing.) All consultant wise & overall summary.

DECISIONS IT WILL HELP TAKE

$\triangleright$ Which is the most "frequent" reason for losing an order? Price? Delivery? Our late response? Poor quality / quantity of resume database i.e. stock of candidates?

$\triangleright$ What can we do, in each of these cases?

$\triangleright$ Are any policy-changes warranted?

$\triangleright$ Should we "revive" the case?

$\triangleright$ Should we make an "exception"?


📄 Scan_0012.jpg (Handwritten Note - MS/3)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ How many Shopping-Baskets have been "answered" (i.e. proposal / terms sent)?

$\triangleright$ How many remaining to be answered?

$\triangleright$ How long remaining to be answered (in descending order)? We have promised to answer in 24 hours (on our website).

All of the above, to be consultant-wise.

DECISIONS IT WILL HELP TAKE

$\triangleright$ What are reasons for building up of a "backlog" – if any?

$\triangleright$ Which consultant is in "arrears" & why? – Reasons?

$\triangleright$ Do we need to "re-allocate" industries allocated to each consultant?

$\triangleright$ What / how to re-allocate if a given consultant is going on leave / resigns?


📄 Scan_0013.jpg (Handwritten Note - HS/1)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ "EXECUTIVES APPOINTED SO FAR" Summary

  • Industry-wise
  • Func-wise
  • Desig. level-wise
  • Client-wise
  • Date-wise
  • Billing Amount-wise (Descending order)
  • Overall.

DECISIONS IT WILL HELP TAKE

  • To send-out promotional letters to chiefs of any given Industry (names of executives appointed must be hidden; also letter must not be sent to that very company from whom we had hired / pinched that executive! Then promotion will boomerang!!)
  • To help in "Advertising-Matter" (to bolster our "claims"!)
  • To approach / write to these very executive (whom we appointed anywhere / anytime) for

$\triangleright$ recommending someone

$\triangleright$ giving us "business" from his new company / employer.


📄 Scan_0014.jpg (Handwritten Note - HS/2)

INFO. REQD (OUTPUT STATEMENT)

  • Analysis of all orders executed during just-completed year / quarter / month.

DECISIONS IT WILL HELP TAKE

  • Who was our biggest / smallest client (in terms of order-value)? Descending order of value wise.
  • A-B-C analysis of clients Vs. Order Values (Cumulative)
  • Where are most orders coming from? (Ind / Func / Desig / Region wise). Where should we focus our efforts?
  • Are we putting all (or too many) of our eggs in one basket? Is our business too heavily dependent on one / few clients (industries / regions)?
  • Is there a need for "diversifying" / Spreading-out evenly?
  • Which are the "SUNRISE" / "SUNSET" industries?
  • Do we need to open additional offices? Where?
  • Should we "donate" a Video-conf. facility to a Client who, for example, gave us Rs. 50 lakh business, last year?

📄 Scan_0015.jpg (Handwritten Note - HS/3)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ CANDIDATE HISTORY (Janam Kundli)

DECISIONS IT WILL HELP TAKE

  • Which (Company's) interviews did he attend? Which he did not? What are the type of jobs / companies that he "prefers"?
  • What functions / desig. levels / posting cities he is interested in? (from interviews attended so far).
  • For what kind of jobs / companies he should NOT be approached? – Regrets.
  • What are his MOBILITY limitations – in terms of Wife's job / Children's edu. / family's health / parental obligations?
  • Is he a job-jumper? How often?
  • Does he accept job-offers, then fail to join? Unreliable!
  • What do "antecedent checks" reveal about him?
  • All the companies to Whom we ever sent his resume? When? Against which position / vacancy / purchase order? What was the outcome in each case?
  • Did he / she ever get appointed thru us? If so, where? When? as what? at what salary? Did we collect our fees?

📄 Scan_0016.jpg (Handwritten Note - HS/4)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ CLIENT HISTORY (Janam-kundli)

DECISIONS IT WILL HELP TAKE

  • Is this client giving us regular / profitable business thru repeat orders?
  • Should we develop specific POLICY / PROCEDURE in dealing with this client? What should that be?

📄 Scan_0017.jpg (Handwritten Note - PY/1)

INFO. REQD. (OUTPUT STATEMENT)

$\triangleright$ "OUT-OF-POCKET" EXPENSE INVOICE SUMMARY

Client wise / Value wise / Date wise

DECISIONS IT WILL HELP TAKE

  • How much payment is to be collected? from whom? When was it due?
  • Whom to follow-up? How?
  • Who should follow-up?
  • When was invoice sent? For what amount?
  • How much actual payment received against our invoice? How much still remaining? Should we write-off balance?
  • Is there a dispute?

📄 Scan_0018.jpg (Handwritten Note - PY/2)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ PAYMENT CHEQUES RECD. HISTORY (Overall / Client-wise / Date-wise)

DECISIONS IT WILL HELP TAKE

  • Client-wise / Invoice-wise, cheques received. To help send out statements to clients (confirmations)
  • Assist in clarifying over phone, what payments have been received against which invoice

&

What payments are still TO BE RECD against each invoice

  • What cheques (payments) are overdue
  • "Promises Made" Column to enter the date, client has promised to give cheque, so that Computer automatically reminds accountant on that date.

📄 Scan_0019.jpg (Handwritten Note - PY/3)

INFO. REQD. (OUTPUT STATEMENT)

$\triangleright$ INVOICE SUMMARY TABULATION

  • Client-wise
  • Consultant-wise
  • Overall
  • Value-wise
  • Date-wise

(Anytime / Month-end / Quarter end / Year-end)

DECISIONS IT WILL HELP TAKE

  • Who did, how much billing (absolute & as % of total billing).
  • Calculation of individual consultant's or group-of-consultant's INCENTIVE-EARNING for the period.
  • Compare "Outstanding" with "Invoicing"
  • Find out "bad debts" (Consultant-wise)
  • Find "chronic" defaulters (blacklisting action to be taken)
  • Find which client delays payments & by how much.

📄 Scan_0020.jpg (Handwritten Note - PY/4)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ "FINAL PAYMENT" Tabulation. (Value wise / Date wise)

DECISIONS IT WILL HELP TAKE

$\triangleright$ How much final payment (after adjusting "advance" & "progress payment") is due / overdue from whom & when.

$\triangleright$ How to follow-up? Who shall follow-up?

 

Scan_0021.jpg (Handwritten Note - PY/5)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ "PROGRESS PAYMENT" Tabulation (Value wise / Date wise)

DECISIONS IT WILL HELP TAKE

  • For each order, is any "progress-payment" due? If yes:
    • how much?
    • when?
    • has it become due or not?
    • if yes, when?
    • if not yet, then when?
  • Which client / order to follow-up, when?

📄 Scan_0022.jpg (Handwritten Note - PY/6)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ ADVANCE / MINIMUM SEARCH FEE / RETAINER-FEE TABULATION (Value wise / Date wise)

DECISION IT WILL HELP TAKE

  • For which orders / assignments we have still to receive advance / how much / from whom / when (Follow-Up Action)
  • For which, we have already received
  • Whether we should wait till advance is received? or start work?
  • Whether we have, in a particular case, agreed to work without advance?

📄 Scan_0023.jpg (Handwritten Note - PY/7)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ CUSTOMER OUTSTANDING PAYMENTS

(Ind / Func / Desig. level / Client / Consultant wise in chronological order) – Value wise (Descending)

DECISIONS IT WILL HELP TAKE

$\triangleright$ Which client to follow-up? In what way – oral / written? – How often?

$\triangleright$ Who should make a personal visit, if required?

$\triangleright$ Should we write-off the amount & close the chapter? Accept lesser amount?

$\triangleright$ Should we send a legal notice? When?

$\triangleright$ Should we "Black-list" the client & regret his future inquiries / shopping-baskets? (Black-listing should "disable" sending of proposals / terms to a client).


📄 Scan_0024.jpg (Handwritten Note - OB/1)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ Overall, Order-backlog analysis (month-end or at any point of time)

  • Ind-wise
  • Func-wise
  • Desig. level wise
  • chronological (Descend)
  • Client wise
  • Consultant wise
  • Order Value wise (Descend)
  • Salary-wise

DECISIONS IT WILL HELP TAKE

$\triangleright$ Trend-Analysis (which sector / function etc) is booming. Website based online "guidance" of jobseekers & recruiters.

$\triangleright$ Internal "re-deployment" of resources. Addition of resources to ensure that backlog does not become UNMANAGEABLE, nor should order-backlog drop to such low-levels (overall & consultant wise & regional office-wise) that there is an immediate likely hood of "wasted / underutilised" resources. We must maintain a "healthy" backlog at all times by adjusting our INPUTS / RESOURCES.


📄 Scan_0025.jpg (Handwritten Note - OB/2)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ How many orders are pending (at any given moment) from a particular client? – Arranged:

  • Chronologically
  • Order Value wise
  • Designation-level wise
  • Likely Completion-date wise
  • Consultant-wise

$\triangleright$ DECISIONS IT WILL HELP TAKE

$\triangleright$ Shall we approach client for more orders?

$\triangleright$ Is one client monopolizing / tying-up our resources?

$\triangleright$ Shall we "re-allocate" these pending orders? Amongst whom? (Will require informing client).


📄 Scan_0026.jpg (Handwritten Note - OB/3)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ What is the load / backlog on a given consultant? How "booked" is he / she? How long will it take him to clear the backlog? How many orders is he handling simultaneously at this point of time? As per normal schedule, when are each of these orders likely to be completed? Is he / she overloaded / underloaded?

DECISIONS IT WILL HELP TAKE

$\triangleright$ Rearrange Order-priorities

$\triangleright$ Give additional help to Consultant (in case of overload)

$\triangleright$ Give additional help / load to Consultant (in case of underload)

$\triangleright$ Advise Client / Clients of likely delay


📄 Scan_0027.jpg (Handwritten Note - OP/1)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ Interest-Letters

  • Sent out
  • To be sent

} Inquiry-wise

DECISIONS IT WILL HELP TAKE

  • Aggressive follow-up
  • Automatic Reminder

📄 Scan_0028.jpg (Handwritten Note - OP/2)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ Resumes (Search-Results)

  • already sent out
  • Remaining to be sent

} order wise

$\triangleright$ One-line Statements

DECISIONS IT WILL HELP TAKE

  • Aggressive follow-up
  • Automatic Reminder

📄 Scan_0029.jpg (Handwritten Note - OP/3)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ Interview-call letters

  • Sent out
  • remaining to be sent
  • confirmations recd
  • confirmations remaining

} order-wise

DECISIONS IT WILL HELP TAKE

  • Aggressive follow-up
  • Automatic Reminder

 

Scan_0031.jpg (Handwritten Note - OP/5)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ At what stage is a particular order?

$\triangleright$ Is it progressing / proceeding as per pre-decided schedule? Are we ahead / behind schedule?

  • Committed by consultant (internally)
  • Committed to Client (externally)

DECISION IT WILL HELP TAKE

$\triangleright$ Advise client of delay / revised schedule

$\triangleright$ Change priorities of Consultant

$\triangleright$ Transfer to another consultant

$\triangleright$ Provide additional "help" to consultant


📄 Scan_0032.jpg (Handwritten Note - OP/6)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ "RESPONSE RECEIVED" Tabulation.

This will cover

  • Vacancies / positions at 3P
  • Hot Jobs

Only put up on our website by ourselves

First advertised in print & response invited thru our website

for a client

DECISIONS IT WILL HELP TAKE

$\triangleright$ Who / How many applied

$\triangleright$ online "rating" / short listing / segregating rating-wise / position wise / city wise

$\triangleright$ Sending-out interview-call letters

$\triangleright$ Printing one line statements for sending to client


📄 Scan_0033.jpg (Handwritten Note - OP/7)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ Purchase Order History (Janam Kundli)

DECISIONS IT WILL HELP TAKE

  • Did order get executed within the TIME-FRAME promised to client? If not, what were the reasons for delay? Were these reasons beyond OUR CONTROL?
  • Where, if any, did we goof-up? What could we do to prevent this in future?
  • What did we over-estimate / under-estimate, both time-wise / expense-wise? How can we use this "feedback" to improve our estimates in future / make them more realistic?
  • What should be our future strategy / policy / terms in dealing with this client? What lessons did we learn from this order which are

$\triangleright$ generally applicable to all future orders from all / any clients

$\triangleright$ specifically applicable for future inquiries from this client.

  • Was "yield" commensurate with our efforts?

📄 Scan_0034.jpg (Handwritten Note - OP/8)

INFO. REQD (OUTPUT STATEMENT)

$\triangleright$ COMMUNICATION HISTORY

ALLIES

COMPANY

PERSON

Client

Any other

DECISIONS IT WILL HELP TAKE

  • What is the best "mode" to communicate with each of the above? (email / SMS / WAP / POTS / fax / letter / voice-mail etc)
  • What was our first / last "message / communication" to each of these? What was their "last" message to us? Where shall we pick-up the "thread-of-communication"? Follow the coloured string.
  • Ball is in whose "court"? What action / response is expected of us / expected from them?
  • History-folder should open simply by typing the name of person and / or Company / Ally.

📄 Scan_0035.jpg (Table)

OUTPUT STATEMENTS

ORDER EXECUTION SYSTEM

category → statement ↓

Marketing – Sales

Order Processing

Order Backlog

Payments

History

As Proposed by Applitech

(1.5) Consultant-wise client List (2) Proposal (4) Sales Order (6) Project Plan

(2.3) Advt. Response (media) (2.2) Advt. Response (client) (2.6) Project Plan (2.5) Expected Date of Joining (18) Order Execution Details (17) Resume Sent History (Candidate-wise) (16) Resume Sent History (client wise) (19) Interview Details (20) Interview Schedule (11) Prospective Candidate (12) Follow-up with 3P (13) Follow-up with client (14) Interview schedule (15) One-line Statement

(1.2) Pending OEN (client / consultant / date wise)

(1.9) Compensation Details (1.7) Invoice

(21) Client Information (24) Janam Kundli of client (25) Janam Kundli of candidate (1.8) Order History (client) (9) Project Variance

Additional (Including duplicate) proposed by 3P

MS/1 – What shopping baskets were received? MS/2 – How many / which SB got converted into an order? MS/3 – How many / which SB has been answered?

OP/2 – Interest Letters OP/3 – Resumes Sent OP/4 – Interview Call Letters OP/5 – Order stages 4 OP/2 – Order Monitoring OP/6 – Response Recd. OP/7 – Purchase Order History OP/8 – Communication History

OB/1 – Order Backlog Analysis OB/2 – Orders Pending Analysis OB/3 – Load on a Consultant

PY/1 – OOP Invoices PY/2 – Cheques Received PY/3 – Invoices summary PY/4 – Final Payment Tabulation PY/5 – Progress Payment Tabulation PY/6 – Advance Tabulation PY/7 – Customer Outstanding

HS/1 – Executives Appointed so far HS/2 – Order Execution Analysis HS/3 – Candidate History HS/4 – Client History


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To: Tapan (Applitech-A'bad) $\qquad$ Oct. 9, 2000

cc: Ravi (Applitech-A'bad), Sudhakar (-Mumbai), Mr. Nagle, Mr. Cyril Ovely (Mumbai)

Order Execution System (OES)

I refer to our several meetings last week, including last one on Friday (Oct. 6) when Mr. Nagle was also present.

In this meeting you had submitted a list of 25 output statements (albeit, not a comprehensive list). Then Mr. Nagle suggested that, independent of your list, I should also try to prepare a list of OUTPUT STATEMENTS which we need from OES.

Enclosed, please find details of such statements (once again, may not be comprehensive).


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On a separate chart, I have also tried to tabulate your statements & my statements, under some broad categories. This chart will bring-out the duplications and those which,

$\triangleright$ occured to you but not to me

$\triangleright$ occured to me but not to you.

Taken together, hopefully, these will add-up to our requirement.

Since many of these are in the manner of "SUMMARIES", it will mean there will be quite a few "INDIVIDUALS" (statements), from which, you will construct these "summaries".

I have not attempted to prepare a list of the "INDIVIDUAL STATEMENTS".

Further, I have not attempted to actually "design" (the layout / columns / rows etc) these output statements. You will, no doubt, do a better job!


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Even, what should be the precise "content" (fields) of these statements, is something, you should decide.

As far as we are concerned, we need to take some

$\triangleright$ tactical / operating decisions

$\triangleright$ strategic / policy decisions.

So, what I have done is to list the types / kinds of "decisions", that we have to take day-in & day-out. It is dynamic "course correction" all the time.

Now,

If "relevant / up-to-date / historical" info. is readily available / accessible at finger-tip, then the decisions taken tend to be "SMARTER"

but

If relevant info. is absent / incomplete, the decisions tend to be POORER.


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So,

your job is to figure-out,

"what info (fields) will be needed by 3P to be able to take SMART DECISIONS?"

Then, provide that info. in each statement.

Simple !

When you show us the exact design of the OUTPUT STATEMENTS, our consultants, would be able to say whether each statement contains all the info they need (at the finger-tip / one glance) to take the decisions.

As far as using CRYSTAL REPORT / ORACLE DISCOVERER is concerned, both, Mr. Nagle & Mr. Cyril Ovely have serious reservations about the technical skills of our consultants to be able to use these. They feel,


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These "tools" are really meant for "techies".

They feel,

$\triangleright$ Wherever possible (to the extent possible), we should "freeze" the design of each output statement in advance

$\triangleright$ Only in case, where absolutely necessary to construct a "customised" statement, we should export the data to EXCEL (as was suggested by Ravi in our first meeting).

So, let us forget about Crystal Report / Oracle discoverer.

As far as this note (incorporating a set of desired OUTPUT STATEMENTS) is concerned, it should not be looked-upon in isolation but it should be read in conjunction with my following earlier notes:


This final set of notes consolidates the requirement for the Order Execution System (OES), emphasizing that the focus should be on creating a set of pre-designed, user-friendly "frozen" output statements to enable consultants to make smarter tactical and strategic decisions, rather than relying on complex reporting tools like Crystal Reports or Oracle Discoverer.

 

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6/6

$\triangleright$ Note dt. Aug. 24, 2000 (our original order)

$\triangleright$ Note dt. Sept. 14, 2000 (our revised order)

$\triangleright$ your revised offer dt. 12/9/2000 (and the discussions on features listed on p. 13)

$\triangleright$ My email of Sept. 20 to Ravi

$\triangleright$ My note given to you on Oct. 5

I now await your detailed report.

With regards

[Signature]

P.S. Also find enclosed, my remarks on various pages of

"REQUIREMENT CATALOGUE"

which was handed over to Namit on Oct. 5.

cc: Namit

cc: CMT

cc: AMB

cc: Mitchelle

} Only, your own intense interest / involvement / interaction with APPLITECH team, will lead to a satisfying solution.


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

2. System Diagrams and Tables

2.1. Document Flow Table

Source

Communication Mode

Dataflow/Document

Recipient

Client

Any

Inquiry

Consultant

Consultant

Hard Copy

Proposal

Client

Client

Hard Copy

Signed Proposal

Consultant

Consultant

Hard Copy

Sales Order

Client

Consultant

Hard Copy

Project Plan

Management

Advertising Agency

Hard Copy

Advertising Draft

Consultant

Consultant

Hard Copy

Advertising Details

Client

Client

Hard Copy

Approved Ad. Details

Consultant

Candidate

Any

Candidate Interest

Consultant

Consultant

Any

Preliminary Screening

Client

Client

Any

Interview Schedule

Consultant

Consultant

Any

Interview (Details) Letter

Candidate

Candidate

Any

Confirm Interview

Consultant

Client

Any

Interview Feedback

Consultant

Candidate

Any

Interview Feedback

Consultant

Client

Any

Compensation Details

Consultant

Consultant

Any

Invoice

Client

Any includes E-mail, Smail-mail, Fax and Phone.

Hard copy is Fax, Smail-mail

[Handwritten Note/Diagram below table]

Prelim. Interview Schedule $\rightarrow$ This is prepared by a consultant independently - since client is not participating in these interviews. Mostly these interviews are conducted at 3P's premises, by 3P's own consultants/confidential experts, who fill-in "Interview Evaluation" sheets.

Final Interview Schedule $\rightarrow$ This is normally given by client (over the phone) to our consultant. Quite often this is based on one-line statement and/or interview evaluation sheets (of prelim. Interviews held by 3P) prepared/sent by 3P consultant to the client.

Confidential October 2000 Page 3 of 42


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2.2. Document Flow Diagram

[Diagram showing the flow between Client, Candidate, and Consultant via the central "Order Execution" process box]

Flow Details:

  • Client to Order Execution: Inquiry, Signed proposal, Approved screening Details, Compensation (details) format
  • Consultant to Order Execution: Inquiry, Signed proposal, Approved screening Details, Interview schedule, Confirm interview, Interview feedback, compensation details, follow-up.
  • Order Execution to Client: Proposal, Sales order, Approved screening Details, Preliminary screening results, Invoice
  • Order Execution to Consultant: Proposal, Sales order, Project plan, Advertising Details, Preliminary screening, Interview details, Invoice, prospective candidate
  • Order Execution to Candidate: Interview details

Handwritten Notes:

  • [Added to flow lines] $\rightarrow$ Interview Evaluation Sheets
  • [Box near Candidate] $\rightarrow$ Candidate Interest, Confirm interview, Interview feedback, follow up, Confirmation that he/she has $\triangleright$ resigned from current job $\triangleright$ joined new employer.
  • [Handwritten Box] $\rightarrow$ We also like to collect from the candidate, a copy of his/her Appointment letter (to compare with "Compensation format" made available to us by our client)

Confidential October 2000 Page 4 of 42


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2.3. Context Level Diagram – Proposed System

[Context Level Diagram showing Input and Output for the central "Order Execution System"]

  • Input: Inquiry, Signed Proposal, Advertising Draft, Approved Advertising Details, Candidate Interest, Interview schedule, Confirm interview, Interview feedback, compensation details, follow-up, Prospective candidate
  • Output: Proposal, Sales order, Project Plan, Advertising Details

Confidential October 2000 Page 5 of 42


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3. Modules

3.1. Order Execution

Following is the list of Requirements:

3.1.1. List of Masters

Requirement ID 1

Requirement Name: Industry Master

Available as dropdown on website. - Separate for IT-Professionals

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the name of various kind of industries.

Benefits: Details of the Industry are maintained which can be used for easy data entry.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of Industry names, following information will be captured.

1. Industry Code

2. Industry name

Confidential October 2000 Page 6 of 42


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Requirement ID 2

Requirement Name: Product or Service Master

{ Such a MASTER, since, literally there are millions of products & services. As a result on our website, we have kept this as a "free-text" search. It is impossible to create/maintain

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the name of various kind of products and services.

Benefits: A list of the products and services is maintained which can be used for easy data entry.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of Product or services, following information will be captured.

1. Product Code - forget coding!

2. Product or service name $\rightarrow$ Same "product-name" will be spelled slightly differently by different people!

Confidential October 2000 Page 7 of 42


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Requirement ID 3

Requirement Name: Parent Group Details

Source: As and when required.

User Responsible: Consultant

Functional Requirements: The system should maintain the details of the parent group company.

Benefits: Details of the parent company are maintained which can be used for information retrieval at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of existing client or prospect, following information will be captured.

1. Client code No code, only MASTER for Ind. Names.

2. Client name

3. Contact person

4. Designation of contact person

5. Other contact person

6. Designation of contact person

7. Contact telephone number 1

8. Contact telephone number 2

9. Contact telephone number 3

10. Correspondence address

11. Registered address

12. Fax number

13. Website

14. Email address 1

15. Email address 2

16. Industry code (D)

17. Industry name (D)

[Handwritten Note] $\rightarrow$ Pl. see my notes (cp-1/2/3) dt. Oct. 5, on Corporate Profile Screens (Janam kundli).

Confidential October 2000 Page 8 of 42


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Requirement ID 4

Requirement Name: Company Details Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the name of various kind of industries.

Benefits: Details of the company are required for storing and retrieval of the vital business information regarding any client of 3P.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the companies the following information will be captured.

1. Client code

2. Client name

3. Contact person

4. Designation of contact person

5. Other contact person

6. Designation of contact person

7. Contact telephone number 1

8. Contact telephone number 2

9. Contact telephone number 3

10. Correspondence address

11. Registered address

12. Fax number

13. Website

14. Email address 1

15. Email address 2

16. Industry code

17. Industry name (D)

18. Parent group code

[Handwritten Note] $\rightarrow$ See Corpo. Profile Notes CP-1/2/3. (Oct. 5).

Confidential October 2000 Page 9 of 42


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Requirement ID 5

Requirement Name: Currency Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of currencies that may be used for business transactions with the clients.

Benefits:

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of referring Doctors, following information will be captured.

1. Currency Code

} only two - Rs. & $

2. Currency

Confidential October 2000 Page 10 of 42


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Requirement ID 6

Requirement Name: Designation Master

$\rightarrow$ We have a "Desig. Level Master" as a dropdown on our website.

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the name of various designations.

Benefits: This list can be enlarged/expanded from time to time.

Comments & Suggestions: NA

As far as "ACTUAL DESIGNATIONS" is concerned, we have a "static" page giving some "Examples" only in case of IT-Professionals. Of course. As far as as "Non-IT (other) Professionals" are concerned, we have neither a "drop-down" nor a static page, as far as as "actual designations" is concerned - although, if required, I have prepared one, which runs into, maybe 200/300.

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the companies the following information will be captured.

1. Designation code [X]

Once again the problems that we run into are:

2. Designation name

$\triangleright$ A dropdown of 200/300, takes too long to "download" & too long to "scroll", once downloaded.

$\triangleright$ When people make "free text" entries, they spell, same designation differently !

Confidential October 2000 Page 11 of 42

 

 

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Requirement ID 7

Requirement Name: Function Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the name of various functions.

Benefits: This list can be enlarged/expanded from time to time.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the functions, the following information will be captured.

1. Function Code

2. Function name


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Requirement ID 8

Requirement Name: Project Activity Master

$\rightarrow$ I have already given a list of activities (7.1-7.10) in the "Project Plan" sheet (P-2)

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of project activities.

Benefits: A list of the project activities is maintained which can be used for easy data entry.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the project activities, the following information will be captured.

1. Project activity code

2. Project activity name


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Requirement ID 9

Requirement Name: Follow up Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of follow up activities.

Benefits: A list of the follow up activities is maintained which can be used for easy data entry.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the follow up activities, the following information will be captured.

1. Follow up activity code

2. Follow up activity


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Requirement ID 10

Requirement Name: Consultant Master

$\rightarrow$ Pl. incorporate "Industry-wise" allocation & "Region-wise" allocation

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the details of the consultant working with 3P.

Benefits: This information can be used for proper tracking and monitoring of the consultant.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the consultant, the following information will be captured.

1. Consultant code

2. Consultant name

3. Industry code (can be multiple) $\rightarrow$ $\triangleright$ code $\triangleright$ name

4. Region code (can be multiple) $\rightarrow$ $\triangleright$ code $\triangleright$ name


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Requirement ID 11

Requirement Name: Candidate Master

$\rightarrow$ This is not needed. This master is already available in the ORACLE 8 database of "candidates". You will "pick-up" the required info. from there.

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the details of all the candidates who are registered with 3P.

Benefits: Complete details of the candidate can be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the candidates, the following information will be captured.

1. Candidate code

2. Candidate name

3. Candidate address

4. Candidate telephone number


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Requirement ID 12

Requirement Name: Terms and Conditions

$\rightarrow$ This is not a MASTER. This is part of the "Proposal" (p-2)

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of terms and conditions that may be applicable to a particular client.

Benefits: Terms and conditions will be used for easy data entry while preparing the proposal.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the Terms and conditions, the following information will be captured.

1. Terms and conditions code

2. Terms and conditions


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Requirement ID 13

Requirement Name: Media Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of media that may be used for advertising.

Benefits:

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the media, the following information will be captured.

1. Media code

2. Media name


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Requirement ID 14

Requirement Name: Communication Type Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of communication modes.

Benefits:

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the communication type, the following information will be captured.

1. Communication type code

2. Communication type name


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Requirement ID 15

Requirement Name: Language Master

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of languages.

Benefits:

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the languages, the following information will be captured.

1. Language code

2. Language name


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Requirement ID 16

Requirement Name: Billing Master

$\rightarrow$ This is not needed. This is part of the "Proposal" (p-2)

Source: As and when required.

User Responsible: Operator

Functional Requirements: The system should maintain the various kind of billing modes that may be used for business transactions with the clients.

Benefits:

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the billing modes, the following information will be captured.

1. Billing code

2. Billing name

 

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Requirement ID 17

Requirement Name: Resume Sent History (Client wise)

Source: Resume sent to client at the time of preliminary screening.

User Responsible: Consultant

Functional Requirements: The system should maintain the history of the resume sent to the client.

Benefits: History will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements: Resume Sent History (Candidate wise)

Solution: In order to maintain details of the resume sent to the client, the following information will be captured.

1. Client name

2. OEN

3. Candidate name (can be multiple)

4. Date of resume sent

5. Mode of communication

Confidential October 2000 Page 12 of 42


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Requirement ID 18

Requirement Name: Order Execution Details

Source: Data captured during the execution of the order.

User Responsible: Consultant

Functional Requirements: The system should maintain the details captured during the execution of the order.

Benefits: Order Execution Details will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the order execution, the following information will be captured.

1. OEN

2. Client name (D)

3. Date of inquiry

4. Date of proposal

5. Date of order receipt

6. Date of adv. placed

7. Date of candidate listing/head hunting completed

8. Date of preliminary screening

9. Date of resume sent to client

10. Date of interview (Final)

11. Date of selection

12. Date of joining

13. Date of resignation

Confidential October 2000 Page 13 of 42


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Requirement ID 19

Requirement Name: Interview Details

Source: Feedback from client and candidate.

User Responsible: Consultant

Functional Requirements: The system should maintain the feedback regarding the interview from the client and the candidate.

Benefits: Interview Details will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the interview, the following information will be captured.

1. OEN

2. Candidate name

3. Interview type (Preliminary, Final)

4. Interview date

5. Interview venue

6. Interview time

7. Feedback (client, candidate)

8. Remarks

Confidential October 2000 Page 14 of 42


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Requirement ID 20

Requirement Name: Interview Schedule

Source: Interview schedule given by client and candidate.

User Responsible: Consultant

Functional Requirements: The system should maintain the details of the interview schedule.

Benefits: Interview schedule will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the interview schedule, the following information will be captured.

1. OEN

2. Candidate name

3. Interview date

4. Interview venue

5. Interview time

Confidential October 2000 Page 15 of 42


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Requirement ID 21

Requirement Name: Client Information

Source: Inquiry, proposal, sales order.

User Responsible: Consultant

Functional Requirements: The system should maintain the details of the client.

Benefits: Client Information will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the client, the following information will be captured.

1. Client name

2. Contact person

3. Designation of contact person

4. Contact telephone number 1

5. Contact telephone number 2

6. Contact telephone number 3

7. Correspondence address

8. Registered address

9. Fax number

10. Website

11. Email address 1

12. Email address 2

13. Industry name

14. Parent group name

Confidential October 2000 Page 16 of 42


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Requirement ID 22

Requirement Name: Resume Sent History (Candidate wise)

Source: Resume sent to client at the time of preliminary screening.

User Responsible: Consultant

Functional Requirements: The system should maintain the history of the resume sent to the client.

Benefits: History will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements: Resume Sent History (Client wise)

Solution: In order to maintain details of the resume sent to the client, the following information will be captured.

1. Candidate name

2. OEN

3. Client name (can be multiple)

4. Date of resume sent

5. Mode of communication

Confidential October 2000 Page 17 of 42


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Requirement ID 23

Requirement Name: Order History (Client wise)

Source: Data captured during the execution of the order.

User Responsible: Consultant

Functional Requirements: The system should maintain the history of the order for a particular client.

Benefits: Order History will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the order history, the following information will be captured.

1. Client name

2. OEN (can be multiple)

3. Order date

4. Order value

5. Order status

Confidential October 2000 Page 18 of 42


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Requirement ID 24

Requirement Name: Janam Kundli of Client

Source: All information pertaining to a client.

User Responsible: Consultant

Functional Requirements: The system should maintain the complete information of the client.

Benefits: Janam Kundli will be used for complete reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain complete details of the client, the following information will be captured.

1. Client name

2. Client code

3. Date of first contact

4. Total orders

5. Orders pending

6. Orders completed

7. Max order value

8. Min order value

9. Avg order value

10. Avg order completion time

11. Avg payment cycle

12. Amount outstanding

Confidential October 2000 Page 19 of 42


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Requirement ID 25

Requirement Name: Janam Kundli of Candidate

Source: All information pertaining to a candidate.

User Responsible: Consultant

Functional Requirements: The system should maintain the complete information of the candidate.

Benefits: Janam Kundli will be used for complete reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain complete details of the candidate, the following information will be captured.

1. Candidate name

2. Candidate code

3. Date of registration

4. Total interviews attended

5. Total offers received

6. Total offers accepted

7. Total offers rejected

8. Total appointments

9. Last appointment date

10. Current status

11. Current company

12. Current compensation

Confidential October 2000 Page 20 of 42


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Requirement ID 26

Requirement Name: Project Variance

Source: Project Plan.

User Responsible: Consultant

Functional Requirements: The system should maintain the difference between the planned and the actual dates for the project activities.

Benefits: Project Variance will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the project variance, the following information will be captured.

1. OEN

2. Activity name (can be multiple)

3. Planned date

4. Actual date

5. Variance (Planned - Actual)

Confidential October 2000 Page 21 of 42

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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 27

Requirement Name: Sales Order

Source: Signed proposal.

User Responsible: Consultant

Functional Requirements: The system should generate a sales order based on the signed proposal.

Benefits: Sales order will be used for execution of the order.

Comments & Suggestions: NA

Related Documents: Proposal

Related Requirements:

Solution: In order to maintain details of the sales order, the following information will be captured.

1. Order execution no. (auto)

2. Proposal no.

3. Inquiry no. (D)

4. Mode of search (D)

5. Client details (D)

6. Consultant name

7. Schedule dates for:

7.1. Identification of prospective candidate

7.2. Completion of preliminary interview

7.3. Sending of resumes of candidate to client

8. Note

Confidential October 2000 Page 22 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 28

Requirement Name: Inquiry

Source: Prospect or client.

User Responsible: Consultant

Functional Requirements: The system should capture the details of the inquiry received from a prospect or client.

Benefits: Inquiry will be used as the base for the proposal.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements: Proposal

Solution: Following details as captured from an inquiry from a prospect or client.

1. Inquiry no. (auto)

2. Type of inquiry (e-mail, fax, website, tele, personal meetings, other)

3. Date of inquiry (not necessary the current (system) date it can be back date also)

4. Consultant handling inquiry

5. Client details

5.1. Name of person

5.2. Company

5.3. Tele no.

6. Mode of search (multiple modes) (advt., data search, head hunting)

7. Vacancy details (multiple vacancy)

7.1. Name of vacancy

7.2. No. of vacancy

8. Expected date of sending proposal

9. Remarks

Confidential October 2000 Page 23 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 29

Requirement Name: Proposal

Source: Inquiry.

User Responsible: Consultant

Functional Requirements: The system should generate the proposal based on the inquiry.

Benefits: Proposal will be used for execution of the order.

Comments & Suggestions: NA

Related Documents: Inquiry

Related Requirements:

Solution: In order to maintain details of the proposal, the following information will be captured.

1. Proposal no. (auto)

2. Inquiry no.

3. Client name

4. Type of proposal (flat rate, % rate, Turnkey)

5. Covering letter details

5.1. Text as per format

6. Terms and conditions

6.1. Professional fee details

6.1.1. Figure (numeric value for % or value in currency)

6.1.2. Unit (could be % or value)

6.1.3. Currency

6.2. Minimum fee

6.3. Valuation of perks

6.4. Paying cycle (there can be upto five phases)

6.4.1. Phase

6.4.2. Figure (numeric value for % or value in currency)

6.4.3. Unit (could be % or value)

6.4.4. Currency

6.5. Out of pocket expense

6.5.1. Cost head

6.5.2. Cost

6.6. Copy format form samples

Confidential October 2000 Page 24 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 30

Requirement Name: Project Plan

Source: Sales Order.

User Responsible: Consultant

Functional Requirements: The system should capture the details of the project plan.

Benefits: Project Plan will be used for monitoring and control of the order execution.

Comments & Suggestions: NA

Related Documents: Sales Order

Related Requirements: Project Variance

Solution: In order to maintain details of the project plan, the following information will be captured.

1. OEN

2. Proposal no. (D)

3. Inquiry no. (D)

4. Mode of search (D)

5. Client details

5.1. Name contact no.

5.2. e-mail

5.3. contact person

5.4. address

6. Consultant name

7. Due date and actual date for activities (actual date will be captured automatically)

7.1. Inquiry

7.2. Proposal

7.3. Sales order

7.4. Adv. Details

7.5. Candidate listing and head hunting

7.6. Preliminary screening

7.7. Resume to client

7.8. Interview

7.9. Result sent to candidate

7.10. End date

Confidential October 2000 Page 25 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 31

Requirement Name: Advertising Details

Source: Draft given by advertising agency.

User Responsible: Consultant

Functional Requirements: The system should capture the details of the advertising.

Benefits: Advertising Details will be used for placing the advertisement and tracking the cost.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the advertising, the following information will be captured.

1. Advertising details no.

2. Date

3. OEN (can be multiple)

4. Advertisement details (can be multiple)

4.1. Media

4.2. Location

4.3. Dates

4.4. Cost

4.5. Approved by client (Y/N)

5. Date of approval

6. Note

7. Response to add

Confidential October 2000 Page 26 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 32

Requirement Name: Candidate Listing

Source: Response to advertisement, data search, head hunting.

User Responsible: Consultant

Functional Requirements: The system should capture the details of the candidate listing.

Benefits: Candidate listing will be used for shortlisting and preliminary screening.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements: Preliminary screening

Solution: In order to maintain details of the candidate listing, the following information will be captured.

1. Date (Auto)

2. OEN

3. Candidate details

3.1. PEN

3.2. Name of candidate

3.3. Organization

3.4. Designation

3.5. Educational Qualification

3.6. Past company details

3.7. Age

3.8. City

3.9. Phone (R)

3.10. Phone (O)

3.11. Mobile no.

3.12. Contact agency

3.13. Status

3.14. Comment

3.15. Mode of communication

3.16. Candidate response (Y/N)

Confidential October 2000 Page 27 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 33

Requirement Name: Preliminary Screening

Source: Preliminary interview (with 3P consultant)

User Responsible: Consultant

Functional Requirements: The system should capture the details of the preliminary screening.

Benefits: Preliminary screening will be used for final shortlisting.

Comments & Suggestions: NA

Related Documents: Candidate listing

Related Requirements:

Solution: In order to maintain details of the preliminary screening, the following information will be captured.

1. Date

2. OEN

3. Client name

4. Candidate assessment

4.1. PEN

4.2. Candidate name (D)

4.3. Panel (multiple names)

4.4. Assessment sheet

4.4.1. Attribute name

4.4.2. Score

4.5. Overall assessment (out standing, good, acceptable, not suitable)

4.6. Family background

4.7. Current company details

4.7.1. Brief info

4.7.2. Size

4.7.3. Turnover

4.7.4. No. of employees

Confidential October 2000 Page 28 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 33 (Continued)

Solution: In order to maintain details of the preliminary screening, the following information will be captured.

4.8. Strength

4.9. Weakness

4.10. Product exposure

4.11. Industry exposure

4.12. Contribution to organization

4.13. Salary breakup

4.14. Current compensation

4.15. Expected compensation

4.16. Availability

4.17. Housing (own, rent, company)

4.18. Reason for change

4.19. Other info

4.20. Comments

4.21. Short listed by 3P (Y/N)

4.22. Short listed by client (Y/N)

Confidential October 2000 Page 29 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 34

Requirement Name: Follow up with Client

Source: Consultant

User Responsible: Consultant

Functional Requirements: The system should capture the details of the follow up with the client.

Benefits: Follow up will be used for proper tracking and execution of the order.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the follow up with the client, the following information will be captured.

1. OEN

2. Activity

3. Date of follow up

4. Outcome

5. Next follow up date if any

6. Mode of communication

Confidential October 2000 Page 30 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 35

Requirement Name: Follow up with Candidate

Source: Consultant

User Responsible: Consultant

Functional Requirements: The system should capture the details of the follow up with the candidate.

Benefits: Follow up will be used for proper tracking and execution of the order.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the follow up with the candidate, the following information will be captured.

1. OEN

2. PEN

3. Activity

4. Date of follow up

5. Outcome

6. Next follow up date if any

7. Mode of communication

 

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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 36

Requirement Name: Out-of-Pocket Expense

Source: Consultant

User Responsible: Consultant

Functional Requirements: The system should capture the details of the out-of-pocket expenses incurred during the execution of the order.

Benefits: Out-of-Pocket Expense will be used for reimbursement and billing to the client.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the out-of-pocket expense, the following information will be captured.

1. OEN

2. Date

3. Consultant code

4. Expense type

5. Amount

6. Mode of payment (cash, cheque, credit card)

7. Status (submitted to client, approved, paid by client, paid by 3P)

8. Remarks

Confidential October 2000 Page 32 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 37

Requirement Name: Invoice

$\rightarrow$ Advance / Progress / Final

Source: Proposal, Out-of-Pocket Expense

User Responsible: Consultant

Functional Requirements: The system should generate the invoice based on the proposal and out-of-pocket expense.

Benefits: Invoice will be used for billing to the client and revenue recognition.

Comments & Suggestions: NA

Related Documents: Proposal, Out-of-Pocket Expense

Related Requirements: Payments

Solution: In order to maintain details of the invoice, the following information will be captured.

1. Invoice no. (auto)

2. OEN

3. Invoice type

4. Client name

5. Date of invoice

6. Service tax

7. Surcharge

8. Cess

9. Cost

10. Total amount

11. Amount in words

12. Mode of payment

13. Terms and conditions (D)

Confidential October 2000 Page 33 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 38

Requirement Name: Payment

$\rightarrow$ Date and Amount of the payment received against the Invoice, Cheque No., Date, etc.

Source: Cheques/Payments received from client.

User Responsible: Accounts

Functional Requirements: The system should capture the details of the payments received against the invoice.

Benefits: Payments will be used for tracking of outstanding payments.

Comments & Suggestions: NA

Related Documents: Invoice

Related Requirements:

Solution: In order to maintain details of the payment, the following information will be captured.

1. Payment no. (auto)

2. Invoice no.

3. OEN (D)

4. Date of payment

5. Amount

6. Cheque no.

7. Cheque date

8. Bank name

9. Payment status (Deposited, Cleared, Bounced)

10. Remarks

Confidential October 2000 Page 34 of 42


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Applitech Solution Limited Requirement Catalogue Ver 1.0 3P Consultants

Requirement ID 39

Requirement Name: Communication

$\rightarrow$ This is not required. Already covered in the "Communication-History" (OP/8)

Source: Consultant

User Responsible: Consultant

Functional Requirements: The system should capture the details of the communication between client, candidate, and 3P.

Benefits: Communication will be used for reference at a later stage.

Comments & Suggestions: NA

Related Documents: Nil

Related Requirements:

Solution: In order to maintain details of the communication, the following information will be captured.

1. OEN (can be multiple)

2. Communication date

3. From (client/candidate/3P)

4. To (client/candidate/3P)

5. Communication type (email, letter, fax, phone, SMS, personal meeting)

6. Communication details

7. Remarks

 

 






















































































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