Notes

“APPLITECH” ORDER EXEC. SYSTEM OFFERS/ORDERS

Oct. 30, 2000

Tapan

Applitech (Ahmedabad)

Enclosed find a few pages from book

AMAZON.COM

While going thru these pages, I came across some observations which, I believe, are quite relevant to our own

· Website design

· Order Execution Module

· Business Model, as a whole

I request you to study these carefully and apply your mind as to which of these are worth copying/worth avoiding, in our own system.

May be in a week’s time, I will send you the entire book (on a CD) so that we could learn from the evolution of Amazon.com (Which was launched in Aug. 1995 – as against 3pjobs which got launched in Nov. 1997).

-----------------------------------------

Tapan/Jayant (APPLITECH – AHMEDABAD)

While we are in the process of finalizing the features of our “Order Execution Module”, you may wish to study SIVA and try to incorporate its best features in our Module.

As I have repeatedly states, after a trial-period of 6/12 months, we, too, would like our clients to be able to track/monitor their executive search assignments directly, on their own, on our website. Hence, this migration (to web) is an essential feature that we have to build into our Module. For this, you may also study www.durakis.com/www.jobsdb.com etc.

Regards

HCP

16/10/2000

CC: Mitchelle / CMT / Nirmit.

-------------------------------

O. E. Schedule – 12/10/200

(1) List / standard letters à names. by 15/10/2000

Actual letter Format by 25/10/2000

(2) Add 4It industry names in Master List

(3) Designation master - Not Required

(4) Function Master - Add IT functions and have one list of all functions.

(5) City Master - To be dropped.

(6) Reasons for Rejection / Proposal to be given.

(7) Interview Screen to appear side by side / Resume.

(8) Invoice Format to be given.

(9) Data / Executive Appointed to go to CYRIL’s system. (See reverse / page 37 / 42)

(10) Check - List for Final Settlement

· Whether Appt. letter recd

-------------------------------

5/10/00

POINTS FOR DISCUSSION

WITH APPLITECH

Item	Status
Database of Current System
Scalability of Database
Size of Database
Rate of growth of Database
Current No. of Users
Scripting Language (Web)
Current System Architecture (Two Tier/Multi-tiers)
Load Balancing Technique used in architecture
Database Server Vs. Web Server
Multiple Web Servers?
Links to other websites

-------------------------------

5/10/00

With Applitech

· Incorporation of Personal Information Management (PIM)

Which PIM module should be incorporated?

· Capability to move from “Help Desk/Call Centre”

“Fully Interactive web based Single Interface”

· Capability to integrate in future

“Voice Recognition (IVRS)” for

Capture of resumes.

· Follow-Up/Reminder (Communication) strategy to cover all modes

Viz:

Phone / fax / email / SMS / WAP / Letter

· “Online Sale” (after online quotation) of resumes to be capable of receiving/accounting payments over Internet.

----------------------------------------

· Internal logic (built-in) shall trigger/actuate/remind,

Ø What is to be followed-up

Ø Who is to follow-up

Ø When is to be followed-up

Ø Whom to follow-up

This screen must “greet” each consultant first thing every morning & won’t go away (or allow him/her to proceed with day’s other work) unless-and until, he/she takes appropriate “follow-up action” which “satisfies” the internal logic.

· All webforms to get into Module 1 AUTOMATICALLY, as soon as database server is switched-on each morning.

· Like PEN, a unique code no. (along with unique Password/User Name) to get automatically generated for each corporate who

Ø Posts a job-advt. on website

------------------------------

Oct. 5, 2000

Tapan – Jayant – Neeraj

Applitech

Order Execution Module

Enclosed find some notes on

Ø Corporate Profile (Janam Kundli) - 3 page

Ø MIS - 2 page

Ø Oracle Front Office Suite - 1 page

Ø Communication Database - 1 page

Ø Interviews - 1 page

These notes are by way of elaborations. Basic ideas are already covered in the folder given to you 4/5 weeks back, when we first met.

Before you proceed with actual programming, I suppose, you will give us print-outs of how each input screen and output statement will look like.

Input screens should clearly bring-out

Ø What/which “fields” will need to be entered

Ø Which “fields” will get filled-up automatically from the databases created up to that point of time.

Regards

HCP

CC: Mr. Nagle

CC: Cyril

CC: Consultant

-----------------------

(CP-1)

NOTES

CORPORATE PROFILE (JANAM KUNDLI)

Type of Corpo. Screen	Client Company	Any other Company
# 1	Contact data	ü
# 2	Products-Services-Plants-Branches-Collaborations-Financials	ü
# 3	Job-Advt. History ü Headhunt Session History	ü
# 4	ü History of Past/Current orders Placed	X
# 5	ü Order Tracking Module	X

As for as CORPORATE PROFILES are concerned, these must seamlessly integrate with our website.

That means,

· Data Capture Screens and

· Database structure

Must be SAME, whether offline or online.

It is therefore, imperative that these are “approved” by Cyril in advance, so that these can be easily uploaded on our website.

It is Dossible that, in each

------------------------------------

Screen, some fields are entered by us to begin with, with a provision that the personnel manager of the concerned company can modify/edit the same at a later date, once we give him

Password

Username

Unique No.

Idea is to transfer this burden (of maintaining/keeping the profile up-to-date) to the concerned company’s personnel Manager.

Of course, we cannot allow him to change/modify/alter certain fields, pertaining to past/current orders/payments/invoices/outstanding/placements etc. etc. He can see/view these, but only we can change these/add to these.

Screen	Viewable By
Screen	Public	Concerned Corporate	By 3P
# 1	ü	ü	ü
# 2		ü	ü
# 3		ü	ü
# 4		ü	ü
# 5			ü

--------------------

CORPRATE PROFILE (Janam-Kundli)

Fields

1) Company Name

2) Company Unique No.

3) Data of data

See “Triangle” on our website

Date of Entry / Modification

5) “Industry” Category to which it belongs

(Click on Industry Master dropdown).

6) Management Group

Ÿ Name of Chairman / CMD Use

MD / CEO dropdown list to

President click / enter

Directors value

7) Chief of Personnel & Phone/email/fax

8) Sales Turnover (Rs. Cr.) ______ in _______yr.

Separate Screens

Ho Address / Phone / fax / email.

10) Reg. offices ” along with name

11) Factories / Plants ” of Personnel Mgr.

12) Products / Services

13) Technical Collaborations

(Products & Name / Country of Collaborators)

14) Joint Ventures

(Products & Name / Country of JV Partners)

15) Private Screen Vienlable by 3P only

Name of Executive

Designation

Function

------------------------

1) Hit Rate

2) Web-Yield %

3) Paper-Yield %

95 %

% of orders

80 %

booked

60 %

Online

Offline

Year

20 %

40 %

2003

2002

2001

2000

1999

5) No. of Resume received/submitted/month

6) No. of job-advt. posted/month

7) No. of “headhunt” sessions/month (+ candidate alert)

8) No. of “job search” sessions/month (+ auto job alert)

9) No. of “shopping Baskets”/month

--------------------------------------

MIS (Mgmt. Info System)

10) No. of executives appointed (as on _____________)

So far for a given period

ABC

All

For company for companies

Ø Client – Company wise

Ø “Designation-Level” wise

Ø Function-wise

Ø Edu. Quali. wise

Ø Age-wise (Candidate’s age)

Ø Chronology-wise/Joining date wise

Ø Salary-wise (+ Professional Fees-wise)

Ø Offline wise/Online wise

Ø Industry wise

Ø City (of posting) wise

Ø Consultant wise

These data should be compiled & displayed in “Tables” & “graphically” (line chart/Pie chart/bar charts etc.).

Any item Vs. Any other item (X & Y axis).

11) Similar compilation/Analysis should be carried-out for

“No. of Executives YET to be appointed”

(Order Backlog) (as on __________)

Relevant data should be extracted from

Ø Purchase order (Search Assignment)

Ø Invoice (to be modified if required)/cheque

Ø Appointment Letter

Ø Appointee’s Resume

---------------------------

NOTES

To examine whether Order Execution Module can/should take advantage of

ORACLE FRONT OFFICE SUITE

(Oracle Internet Commerce Sever/Oracle Web-Customers),

Comprising,

Ø Oracle Web Employees

Ø Oracle Web Customer

Ø Oracle Web Suppliers

Whose key features are,

· Unassisted Selling

(Please see pages G/4, G/5 and G/6 of my note to Sudhakar dt. Aug. 24, 2000).

· No human interaction

· Expense Reporting

· Asset Management

· Order Entry

· Requisitioning

· Handling Incoming Inquiries

Provide immediate answers without human intervention.

· Complete “suit” of products for managing all aspects of

Ø Customer Relations

Ø Marketing

Ø Sales

-----------------------

NOTES

COMMUNICATION DATABASES

Each resume/email correspondence/fax/typed letter etc. contains

Ÿ Tel No. Ÿ Fax No.

Ÿ Address Ÿ Mobile No.

Ÿ email Add. Etc.

Ø a client or

Ø a candidate

Ø a non-client company

Ø a non-member executive

Order Execution Module must extract these info/data & create separate databases for each.

We should be able to “Search” these databases by simply typing/scrolling clicking on th

Ø NAME of a person or

Ø Name of a company

Then clicking on these names should allow us to automatically

Ø “Dial” that person/company

Ø “email”

Ø “fax”

Ø send unimobile/SMS message

We should be able to scan/OCR visiting cards and then be able to EXTRACT the data.

-------------------------

INTERVIEWS

We have a form for

Interview Assessment/Candidate Evaluation.

We should be able to “fill-up” this form, even as we are interviewing a candidate (as interview is progressing).

This should be possible, whether interview is

Ø Across-the-table

Ø Remote Video-interviewing.

Left side of the screen should display the detailed RESUME of the candidate while the righthand side of the screen should display the

Interview Assessment Form

Resume

Assessment Form

Form will be entered by clicking on relevant field/values/keywords describing attitude/attributes/Knowledges +

--------------------------------

Oct. 5, 2000

Tapan – Jayant – Neeraj

APPLITECH

Order Execution

For the last 3 days, you have been talking to our consultants, trying to understand the key elements of our BUSINESS PROCESSES.

By now, you must have grasped one thing.

No matter what the business-process, its KEY ELEMENT is COMMUNICATION.

Communicating with

Clients – Candidates – Associates – Experts etc.

Communicating by

Phone – Fax – email – Letter – SMS – (Video?) etc.

So our communication has to be

Ø targeted (to whom?) – select target

Ø fast (which mode?) – fax / email etc.

Ø accurate (std. responses?) – templates

Ø automatic (a mere “click”?)

And, we need an up-to-date

HISTORY

Of each & every communication.

-----------------------

The communication may be

Ø Outgoing

Ø Incoming

But it must be recorded – to enable the consultants to “pick-up” the thread at any point, anytime, about any

Client – Candidate – Asso – Expert etc.

While communicating, we often refer to information / data stored in

Letters / Faxes / emails / Phone-Calls / Documents etc.

So we should be able to refer to these / look these up, real fast.

We must be in a position to “retrieve” these documents very quickly – within seconds.

We cannot / should not waste time, shuffling thru a mountain of papers, looking for that proverbial

NEEDLE IN THE HAYSTACK.

We must be able to get hold of that needle in matter of 2/3 seconds.

Such superfast RETRIEVAL of any

----------------------------------

Document (email / fax / letter / phone-recording etc.) is possible, if we

Ø “Annotate” each document with certain “Keywords” which are most certain to come to our mind, when we are looking for that document.

Ø use those keywords while searching.

So this boils down to that each of our outgoing / incoming “communication / message / voice-call / letter / email / fax” must be.

ANNOTATED

At the very instance that it is “generated”.

Ideally, we should not be able to “transmit (or inward record)” any communication unless-and until, we have.

ANNOTATED THE MESSAGE.

We must do this thru the

COMMUNICATION MANAGEMENT WIZARD

ORDER EXECUTION MODULE

-------------------------------

As far as “Incoming” documents are concerned (letters / faxes / bill etc.), we must

· Scan / OCR / Convert to text

· Annotate

· Store for future retrieval.

Outgoing “documents” will not require the first step, since.

· This are already digital

· Generated thru WIZARD

Now the question is,

“What if you forget the exact keyword which you had used to annotate a particular document as it got generated / OCRED?”

Simple.

Use several, most likely keywords to annotate.

Those which are most likely to come to your mind when you are looking for a particular document.

That would vastly improve the “probability” of our being able to

--------------------------

“Find” that document in matter of seconds.

In enclosed pages, I have tried to prepare a list of such “Keywords”. Obvionsly this list in not comprehensive. But it makes a good beginning.

Your WIZARD should incorporate this list in the fashion of a “drop-down” list.

As he / she scrolls this list, a consultant will click on as many keywords, as he / she feels are “relevant” to the message / document being annotated.

In fact, when a consultant clicks on any keywords, all “similar keywords” should get automatically annotated. There should not be any need for him / her to separately annotate each one.

As far as “MONTH / YEAR / NAME OF SENDER / NAME OF RECEPIENT (company – candidate – person etc.)” is concerned, these should get annotated automatically. No need to “click” these

----------------

The list itself should be

EXPANDABLE / EDITABLE

By any consultant, at any time. This will, gradually, make it

COMPREHENSIVE

INESCAPABLE.

By circulating this not / list to our consultants, I am requesting them to “expand” / “enlarge” it as much as possible and then handover to you, by

TO – DAY EVENING.

As far as all “incoming” letters / bills / challans / invoices / faxes” are concerned, the recipient will attach a POST-IT slip on it, scribble down as many keywords as he / she can think of, then send it to EDP supervisor who will get that document scanned / OCR – ed / annotated (as per slip attached) / stored in memory.

Maybe we will have a printed “slip” with remarks

· Preserve / file hardcopy for months

· Destroy hardcopy after scan

This would be the beginning of the

PAPERLESS OFFICE.

CC: Mr. Nagle

CC: All consultants

CC: Cyril

-----------------------------

Key Word	Similar Words
Appointment
Assignment
Age	Birth - Date

Analysis
Advance	Retainer, Min ͫ Search Fee,
Assessment	Evaluation, Interview, Candidate
	Rating,
Asset
Ally	Associate, Affiliate, Partner
Associate	Ally, Affiliate, Partner
Affiliate	Partner, Associate, Ally
Activity	Stage, Benchmark, Milestone,
	Gantt chart
Archives	File, folder, document
Activate
Anchor	Main, Centre piece,
Antecedent cheek	Reference check
Applications	Biodata, Resume, Response
Advt.
Access

-------------------------------

Key Word	Similar Words
Basket	Shopping Basket, Inquiry Form

Backlog	Order Backlog
Branch
Business,
Budget,
Bonus
Bio – data	Resume, Webform, Cut & Paste, Profile
Boss	Superior, Supervisor, Senior

-------------------------------

Key Word	Similar Words
Candidate	Executive, Jobseeker,
Call	Phone call, Message, Communication
Client	Company, Corporate, Recruiter, Personnel Manager
Courier
Category
Company	Client, Corporate, Recruiter, PM
Compensation	Salary
Catalog	Brochure, Pamphlet, Profile,
Corporate	Client, Company, Recruiter, PM
Chairman
Chronological
Chief
City	PIN, Address
Contact
Consultant
Collaboration
Chart
Country
Communication	Phone, email, fax, letter, video, Voicemail, SMS, WAP, address,
	Mobile, Cell, pager, Correspondence, Typing,
Code
Customer	Client, Corporate, Personnel Manager
Commercial	Terms, Conditions,
Credit	Account, Finance, Payment, Outstanding
Cyber Cafe	Associate, Affiliate, Partner
College	” ” ”
Community
Computer	Hardware, Equipment, Peripherals,
Cheque	Payment, Invoice, Bill, Collection, Outstanding
Confirmation

-------------------------------

Key Word	Similar Words
Designation	Level, Hierarchy

Date

Database

Data
Document
Dial
Director
De-activate

-------------------------------

Key Word	Similar Words
Executive	Jobseeker, Candidate, Member

Education

Execution	Order, Assignment, Search

E-mail	Communication,

Extract
Edit	Resume, Corpo. Profile, Update, Modify, Deactivate
Employee

Expense	Cost, Voucher, Entry
Entry	Expense, Voucher
Extranet
Event	Milestone, Benchmark, Target, Achievement

-------------------------------

Key Word	Similar Words
Function
Form	Screen, Entry, Web form,
Fees	Professional Fees, Terms, Charge, Advance, Retainership Amount,

Fax	Communication,
Finance	Accounts
Factory	Plant
Filing	Paper, Letter, Document, Correspondence email, fax, folder,
	Directory
File	Folder, document
Folder	File, document

Feature
Feedback
Follow – Up
Fund	Capital, Money, Budget

-------------------------------

Key Word	Similar Words
Graph
Group

-------------------------------

Key Word	Similar Words
Headhunt	Resume Search
History
HO	Head office, Office, Registered office, Branch office, Regional office

Hardware,	Equipment, Machinery, Server, Node, LAN, Network, VPN,

-------------------------------

Key Word	Similar Words
Industry

Invoice,	Bill, Payment, Outstanding, Collection Prof. Fees, Appointment,
	Compensation, Computation Form,

Interview

Information
Inquiry	Request, ESR, Querry, Shopping Basket, Proposals,
Incoming
Internet
Intranet
Interface

-------------------------------

Key Word	Similar Words
Job
Job – cost
Job – Advt.

Job search

Job – alert
Janam – Kundli

Job Description	Responsibility,

-------------------------------

Key Word	Similar Words

-------------------------------

Key Word	Similar Words

-------------------------------

Key Word	Similar Words
MIS	Info. System
Month	Period, Date
Member	Candidate, Jobseeker, Executive, Corporate, Client, PEN

Message	Communication, SMS e-mail, Fax, Letter
Master
Marketing
Management
MD
Mailer,	Message, Notice, Circular, Letter, email
Monitoring	Tracking

-------------------------------

Key Word	Similar Words
Name	Executive, Corporate,
Notice

-------------------------------

Key Word	Similar Words
Order	Purchase order, ESR, Exec. Search Assignment, Inquiry, Shopping
	Basket,

Obsolete	Outdated,
Offline

Online
Operator
OCR
Organisation	Company, Client, Corporate, Employer,
Office

Outstanding	Payment, Collection, Invoice,
Offer	Appointment

-------------------------------

Key Word	Similar Words
Proposal	Offer, Quotation, Terms, Prof. fees
Public
Professional Fees
Post	Mail Courier
Posting	City
Phone	Communication, Message,
Purchase
Personnel
Purchase order	Exec. Search Assignment, Shopping Basket, Inquiry,
Procedure
Password
Payment	Bill, Outstanding, Invoice, Collection,
PEN	Executive, Jobseeker, Candidate,
Placement	Appointment,
Person
Profile
Product
Plant	Factory
Partner	All, Associate, Affiliate
Process
Pending,	Outstanding, Balance, Remaining, Unfulfilled.
Progress	Status, Monitor, Benchmark, Milestone
Project
Penalty
Print – out	Shortlist, Statement,

-------------------------------

Key Word	Similar Words
Qualification	Education, Degree, Diploma, Certificate, Bachelor, Master, Doctor,

Query	Question, FAQ, Answer,

Quotation	Offer, terms, proposal, bid, tender

-------------------------------

Key Word	Similar Words
Resume	Bio data, Profile, Webform, Cut & Past

Report
Request	ESR, Par. Order,
Requisition
Replacement
Responsibility	Job Desorption
Response	Answer, Reply
Reward,	Salary, Incentive
Register	Submit, Apply, Enroll, Enter, Log-in
Reject
Refund	Credit-note
Reference – Check	Antecedent Check
Rating	Assessment, Evaluation
Reimbursement	Out-of-Pock
Requirement	Vacancy, Position, Post

-------------------------------

Key Word	Similar Words
Salary	Compensation, Perks, Gross, Remuneration, Reward, ESOP, Bonus,
	Incentive.
Search	Resume Search, Job Search,
Scan
Supplier	Vendor, Seller
Screen
Sales	Turnover
Service
Source
System
Statement	Tabulation, Summary, Output, Printout,
Software
Status	Position, Tracking, Monitoring,
Speech-recognition	Voice-recognition
Statistics
Staff	Employees
Supply-chain
Skills
Schedule,	Gantt chart, Activity chart, Timeframe, Completion date
Subscriber	Member
Shortlist
Seminar	Conference, Meeting, Workshop

-------------------------------

Key Word	Similar Words
Table
Turnover	Sales,
Target,	Achievement, Benchmark, Performance

Time Frame	Gantt chart, Activity chart, Schedule

Text	Write-up, file,
Tracking,	Monitoring
Travel

-------------------------------

Key Word	Similar Words
Username
Update	Edit

-------------------------------

Key Word	Similar Words
Voucher,	Expense, Entry, Bill, Challan
View
Voice-mail	Phone, Message, SMS,
Voice-recognition	Speech-recognition
Vendor
Vacancy	Position, Post, Opening,
Venue

-------------------------------

Key Word	Similar Words
Web-site

-------------------------------

Tapan – Jayant – Neeraj How we Should Conduct are Business in future

Applitech Oct. 2, 2000

Welcome to Mumbai & to 3P.

I will join you in the afternoon. You can spend the morning with Nirmit / Thakur / Mitchelle, who will give you an overview of how we conduct our business currently. They will give you “samples / specimen” of all forms / statements / screens that we use at present and what are the limitations of each of these.

They will certainly tell you what data / information we need (on the tap / at our fingertips) to enable us to take

TIMELY & INFORMED

DECISION & ACTIONS

All of you can use enclosed “lists” to kick-off discussions & note down precise “System Requirements”.

In the afternoon, I will spend time with you to share my thoughts on “HOW WE SHOULD CONDUCT OUR BUSINESS IN FTURE”

With regards

HCP

----------------------------------

FIELDS / INFORMATION / DATA

1. Names

· Company (Overall / Group / Division)

· Client Company ( ” )

· Executive (Non – Member)

· Executive (Member)

· City (Present / Preferred / Posting)

· Country ( ” )

· Street

· State

· Currency

· Interview Expert Name

· Concerned Consultant Name

· Password

· User-Name

For

Org. chart

Personnel Chief’s Name

· Chief Executive’s Name

· Boss’s / Supervisor’s Name

· Subordinates’ Names

· Colleagues’ Names

· Current Designation (Level)

· ” ” (Actual)

· Data Source (Media / Directory etc.).

· Position / Vacancy Name

---------------------------------

2. Numbers

· Phone

· Fax

· Mobile

· E-mail

· PIN

· PEN

· Executive Search Request

· Shopping Basket

· Job Advt.

· Purchase order (from clients)

· Purchase order (for supplies from vendors)

· Invoice (all types)

· Company code No.

· Client code No.

· Invoice (from suppliers)

· Challan / GRN

· Cheque (Incoming) / D – D

· Cheque (outgoing) / D – D

· Cost centre (internal)

· Employee No. (Salary Payment)

· Marks / GPA

· Total Months’ Service / Total Exp.

· Semester No. / Year-of-study No.

· Passport

· Salary Amount

· Vacancy No. / Position No.

(Within on Purchase order)

- Since invoices will be raised vacancy-wise, at different points of time, for appointment of diff. candidates.

· “3P-Membership” Number

4/12

N/2

NUMBER (CONT.)

· Activity Number / Name

· Consultant Number / Name

--------------------------------

5/12

3. Dates (Numbers)

· Birth – date

· ESR ”

· PO ”

· Invoice ”

· Year of Passing / Graduation / Degree

· Year of Salary

· Joining Date / Working Since

· Leaving ”

· Resume (submitted) date

· Shopping Basket ”

· Inquiry (oral) ”

· Availability ”

· Passport Expiry ”

· Search Date (Resume Database Search)

· Targeted Assignment Completion date

· Order Acknowledgement Date

· Interview dates (Prelim / Final)

· Interview – call Letter date

· Interest letter date

-----------------------------

6/12

4. Masters

· Edu. Lavel

· Industry – Names Dropdown

· Function Name

· Design – Level Name

· Actual Designations (static)

· Skills ( ” )

· Universities (None)

· Colleges ( ” )

· Branch / Displine / Subjects ( ” )

· Products / Services ( ” )

· Language ( ” )

---------------------

7/12

5. Status

· Sex (M / F)

· Marital (Married / Bachelor / Widow)

· Citizenship (Indian / Foreigner / NRI)

· Visa Type

· Mode (A = Advt.

D = Database Search

H = Headhunt)

· Rating A = Excellent

B = Good

C = fair

R = Reject

P = Potential for

----------------------------------------------

(Company’s Name)

· Client status

(Casual / Regular / 3P Club Member)

· Credit status

ADMIN TOOL

Strictly on advance

Without advance

Rotating / Perpetual Advance

· Clients “Remote Access” status

(Access to order Execution Module over extranet / internet)

(Yes / No)

--------------------------------------

8/12

6. Forms

· Resume (5 types)

· Resume Search

· Short Display

· Full Display

· Inquiry (Shopping Basket)

· Resume Edit

· Job Advt. Posting

· “Candidate Alert” Posting form

· ” Intimation ”

· Corporate Profile (Janam Kundli)

· Candidate ” ( ” )

· Non-Member ” ( ” )

· Job Search

· Job Advt. Display

· Invoice Forms

- Advance / Min ͫ Fees

- Progress Payment

- Final Payment

- Out of Pocket Expense

- Misc. “services rendered”.

- SW Calibre Skill Test fees

- Our “Commissions” due

· Invoice Amount Calculation Form

· Interview Assessment / Evaluation Form

· Interview Schedule Form

· Client Feedback Forms (email?)

(See note on “external follow-up”)

----------------------------------

9/12

· One line statement

· Truncated / Converted resume

· No. of Resumes sent so far to a client

· No. of Candidates Interviewed so far

· Order status

· Standardized “Questions” (Client / Corpo / Candidate / Asso).

· Standardized “Answers” (Client / Corpo / Candidate / Asso).

· Standard Model (“Prof. Terms” / Conditions / Quotation / offer).

· Month – End Order Backlog statements

Ø Industry wise

Ø Function wise

Ø Design Level wise

Ø Chronology wise

Ø Consultant wise

Ø Order Value wise

· “Proposals / offers scut so far” History.

(Client wise / Consultant wise / Ind. / Func. / Design)

· All Executives appointed so far

(Client wise / Consultant wise / Ind. wise / Func. wise / Design wise / etc.)

· Tabulation of all “Correspondence”

Letters / email / fax / phone

(Client wise / Consultant wise)

· Overdue Payments

· Tabulation of all Invoices so far

· Who attended interview (for each order)

· Short-list (Search Results) of Candidates.

---------------------------------

10/12

TS/2

Tabulation / Statements (Cont)

· Day-end / Week-end

“SELF REMINDER SCEENS”

Ø Resume remaining to be entered in Module 1 EDP

(incl. email / webforms / typed) Supervisor

Ø ESRS against which offers yet to be sent / Nirmit

Shopping Basket

Ø Interview – call letters remaining to be sent

Ø Interest letters remaining to be sent Consultants

Ø Resumes remaining to be sent

Ø One line statement to be sent

Ø Invoices remaining to be sent

Ø Bills remaining to be paid Accountant

Ø Payment remaining to be collected

· Interview Follow-Up Module (7 Screens)

· 10 standard statements

-------------------------------------------

11/12

8. History

· Client

· Corporates

· Members

· Non – Members

· Exec. Search Requests / Shopping Baskets

· Proposals / offers

· Purchase orders

· Resumes sent (to one Corpo)

· Resumes sent (of one member)

· Order backlog (different ways)

· Outstanding payments (different ways)

· Online headhunts carried out

· Online Job Advt. posted (summary)

· Online Shopping Baskets

· Executives Appointed so far

· Orders executed so far

· All Correspondence (Client wise)

· All Queries & Answers given (Client wise / Candidate wise etc.)

· Interviews

· “Job Alerts” sent out

· “Candidate Alerts” sent out

· Market – Promotion letters / emails

· No. of Applications / Resumes received against HOT JOBS / ADVERTISED JOBS.

· Who (which) / How many candidates attended each interview (each assignment)

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12/12

· Terms / offer / conditions

· Interested?

· Interview – call letter

· Interview – result

· Interview – confirmations recd (to clients)

· Covering letters for

Ø Order confirmation

Ø Invoice

Ø Outstanding statement

Ø Shortlists of resumes

Ø Media (advt.) cost – estimate

Ø One line statement

Ø Interview confirmation state

In short, if any statement / tabulation / form etc. is required to be sent (by post / fax / email) to any

· Corporate

· Client

· Candidate

· Associate / Allies / Affiliate etc.

Then, in each such case, a

STANDARD / MODEL COVERING LETTER should get attached, when activated by a consultant.

Of course, consultant would need to enter the “Variable” data / info – into the standard template – also modify the letter if desired.

CMT / Mitchelle to prepare & make available all such STANDARD LETTERS

---------------------------------------

Email / fax

F: / Letters / hcp Letters / Mr. Ravi Tripathi 26-09-2000

Mr. Ravi Tripathi

APPLITECH – Ahmedabad

Sept. 26,2000

Dear Ravi

I refer to our telecon yesterday, when you informed me that your SRS team will start work on Phase I, only on Oct. 2 instead of on Sept. 25, as stipulated in our Purchase Order dt. Sept. 14.

This has come as a surprise.

I now request your confirmation that despite late – starting of Phase I, the completion date for Phase I viz. Oct. 14, 2000, will be strictly adhered to, as laid down in Annex: B to our order.

With regards

Hemen Parekh

CC: Nirmit / Salil

------------------------------------------

Parag reply

20-9-2000

Dear Ravi

Thank you for your email. I was out of town for a day. There was nothing urgent except to get your confirmation that your team will start SRS on Monday, 25^th Sept. Please let me have names / qualifications of team - members.

Sudhakar also mentioned that you might even want your finance guy to simultaneously study the integration of finance / MIS module, along with SRS for Order Execution Module. This would help them better co-ordinate amongst themselves. I welcome the suggestion. You need to give me 3/4 days’ notice re: arrival of your finance guy, so that I can ask our Chartered Accountant, Salil Gandhi, to remain available for discussions.

Whereas, you will quote for “Finance / MIS Integration Module, separately, Sudhakar / Tapan have confirmed that as far as raising of “Invoices” & month – end generation of

“Customer Outstanding Statements” is concerned, it is already covered by the Order Execution Module.

With regards

Hemen Parekh

----------------------------------

Mr. Sudhakar (Fax No. 022 – 6310142)

Mr. Ravindra Tripathi (Fax No. 079 – 656, 9489)

APPLITECH SOLUTIONS LTD.

I enclose 6 pages of database structure (Oracle 8i) for our resume database.

These pages are numbered.

A1 / A2 / A3 / B1 / B2 / B3 / C1 / C2 / C3.

Please stick these together as shown below:

A1	A2	A3
B1	B2	B3
C1	C2	C3

Regards

Hemen Parekh

3P Consultants.

16/9/2000

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1/3

Mr. K. Sudhakar

Manager – Sales

Applitech Solution Limited.

Ahmedabad.

Sept. 14, 2000

Dear Mr. Sudhakar,

Purchase Order

Please treat this as our Purchase Order for development & installation at our premises, a customised software for Internal Management System for Order Execution & MIS.

This order is being released in response to your revised offer dt Sept. 12, 2000, but with following yesterday and in our meeting this morning:

Ø Price

The price will be Rs. 8.25 lakhs

(Rupees Eight Lakh and Twenty-five Thousand only).

Ø Penalty Clouse

For each phase, you have

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Quoted certain no. of days required to complete the phase. These are given in Annex: A.

From this Annex: A, completion date will be calculated for each phase. This will be called

“Phase Completion Date” (PCD)

For any delay in actual completion of a given phase, beyond PCD, a penalty will be levied at the rate of 0.5 % of the total order value for each week (or part thereof) of the delay. However, the total penalty will be limited to 5 % of the order – value.

Ø Start of the Project

Allowing you 10 days to mobilise your manpower resources and for intimating to us, the names / qualifications / past experience of your team – members who will work on our project, Phase I shall commence on Monday, Sept. 25.

Ø Phase – wise Completion Dates

These will be as per Annex: B

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If there is a likely hood of delay in completion of any phase, you will inform us in writing about the same in advance. This will, however, not change / alter the PCD as far as the application of Penalty Clause is concerned.

By same token, any time saved in completion of an earlier phase, could be utilised for execution of the subsequent phase, without altering the PCD for the subsequent date.

Ø Other Terms & Conditions

These will remain same as per your offer dt. Sept. 12, 2000, except to the extent as modified above.

Ø Enclosed find our cheque No. 412944 dt. 14/9/2000 for Rs. 1.65 Lakhs

Kindly sign & return duplicate copy of this letter by way of your acceptance.

Whit regards.

Hemen Parekh

3P Consultant

Accepted:

Sign. K. SUDHAKAR

Date: Sept. 14, 2000

---------------------------------

Annex: A

ORDER EXECUTION MODULE

(Internal Management System)

COMPARISON OF OFFERS BY APPLITECH

Phase/ Stage	No. of Days Required to complete the phase
	As per Aug offer	As per Sept. Offer
I. System Requirement stdy	10	20
II. Design & System Specs. Physical Design	30	35
III. Coding / Testing / Documentation / User Acceptance Testing	40	45
IV. Installation of Software / Training	20	25
Total	100	125
V. Debugging till fault – free operation of Software	40	40

----------------------------------------

Annex: B

PHASE COMPLETION DATES

(PCD)

Phase	No. of Days	Starting Date	Completion Date
I.	20	Sept. 25	Oct. 14
II.	35	Oct. 15	Nov. 17
III.	45	Nove 18	Jan. 1, 2001
V.	25	Jan. 2, 2001	Jan. 26, 2001

The entire project must be completed by Jan. 26, 2001

40 days time allowed / permitted to Applitech for “Debugging” will not be counted for Project Completion Date however the final 20 % payment will be made, not at the end of Phase Ⅳ but only after the “Debugging” period.

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1/3

Sept. 7, 2000

Mr. Sudhakar

APPLITECH

Mumbai

Dear Sudhakar:

Integration of Accounts / Finance Software Package with our

ORDER EXECUTION MODULE.

I refer to our telecon yesterday. I look forward to meet you on 12^th inst at 11 a. m.

During our meeting on Sept. 1, question came-up of integrating accounts package “TELLY” into order-execution module. Ravi said you have tried to do this in the past but it has not worked well.

On the other hand, Ravi said that you have, yourselves, developed some Accounts related packages, which can be, very well integrated with our Order Execution Module. You have developed one package, specifically meant for “SERVICE” industries.

During our meeting itself, I requested

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You to plan on such an integration and let us have your cost-estimate for same. Of course, this transition must ensure that whatever data we have, currently residing on “TELLY” must be AUTOMATICALLY migrated to your software package. There should be no need to re-enter these data manually. This is a key requirement and I would like to have your confirmation re: this aspect.

To give you an idea of what we are looking for, I enclose:

Ø Annex A:

Routine Accounts related Activities

Ø Annex B:

Finance Related Activities (MIS)

Most (but may not be all) of the items covered under Annex: A, would require, either concerned CONSULTANT (who is handling a Particular SEARCH assignment) or a junior ACCOUNTANT, to key-in necessary data into various screens.

Most of the output statements mentioned

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In Annex: B, Should get automatically generated, from the data already entered earlier by the CONSULTANT / ACCOUNTANT. Of course, some fields may need to be entered later on.

Annex: A & Annex> B, very broadly describe requirement of computerised system.

Since APPLITECH itself is I “Service” industry, I suppose you must have already installed such a system in your own office. As in our case, you too have many consultants, each of whom, is working on several “mini-projects / assignments” simultaneously, at any given point of time. I feel the MIS need of Applitech & 3P are very similar and what is required is mere extension to 3P, what you must have already implemented long time ago.

With regards,

HCP

-----------------------------------

ROUTINE ACCOUNTS ACTIVITY Annex: A 6-9-2000

	ACTIVITY	FREQUENCY
	ACTIVITY	Daily	Monthly	Q trly	Periodic
1	Preparation & entry of all expense vouchers in computer	ü
2	Preparation & entry of all cheques along with Suppliers Invoices / GRN / Challans etc.	ü
3	Entry of all Purchase orders released by us on Suppliers	ü
4	Entry / Bank depositing of all cheque – payments reed from clients with invoice details	ü
5	Daily reconciliation / verification of Cheque Book / Pay-in Slip / Passbook / Bank balance	ü
6	Maintenance of “imprest” a/c & tally with “cash-on-hand”	ü
7	Timely payment of all bills (water / electricity / society / phone / supplies / service etc.)	ü
8	Preparation & Despatch of all Invoices (to clients) as per data given by concerned consultants	ü
9	Follow-up of each & every invoice, one week before due date / vigorous follow-up till full payment is received, based on CUSTOMER OUTSTANDING STATEMENT	ü
10	Preparation of client-wise “Out of Pocket Expense” statement Preparation of client-wise “Out of Pocket Expense” Invoices & despatch		ü
11	Follow-up of OPP invoices payment	ü
12	Renewal of all Insurance Policies (office – eqpt – car – Mediclaim etc.)				ü
13	Alerting & following up with concerned / responsible persons for timely renewals of all “Service – Contracts”, before expiry date in each case				ü
14	Monthly trial balance / P & L statement		ü
15	Monthly actual expense statement (item-wise)		ü
16	Filing of Income Tax Returns (Cos & Family members)			ü
17	Timely payment / deposit of TDS / Prof. tax / IT / Service Tax / PF / any other statutory levies				ü
18	Timely payment of salaries / retainerships / incentives to all staff (as per attendance)		ü
19	Timely renewals of all FDs / creation of new FDs				ü
20	Maintenance of Fixed Assets Register		ü

Note:

Routine accounting will cover 3P / Income

MIS Annex: B 6-9-2000

	ACTIVITY	FREQUENCY
	ACTIVITY	Daily	Monthly	Q trly	Periodic
1	Development of Cost – Centres & Cost – Trends
2	Compile / Tabulate “actual expenses” incurred during last 2 years (cost-centre wise)
3	Compile / Tabulate “actual invoicing” incurred during last 2 years (several ways)				ü (Ann)
4	Develop “NORMS” for “expenses” based on Ø Staff strength Ø Area Ø No. of persons appointed Ø No. of computers ØNo. of telephone lines Ø No. of consultants Ø No. of clients Ø No. of shopping baskets Ø No. of Advts.				ü (Ann)
5	Develop a set of “ASSUMPTIONS” for each cost centre / staff member who is likely to “incur” expenses or “achieve” billing targets				ü (Ann)
6	Develop “ANNUAL / QUARTERLY / MONTHLY” budgets (for expenses) Develop “ANNUAL / QUARTERLY / MONTHLY” budgets (for achievements / billing)		ü	ü	ü (Ann)
7	Prepare “Budget Vs. Actual” / “Variance” statements (for expenses / invoicing / collection / customer outstanding / appointments / partners signed-up / resumes received / shopping baskets recd / interviews conducted / proposals submitted etc.). To be done monthly (Qty Variance / Price Variance / Assumption Variance)		ü
8	Develop 3 monthly rolling forecast for “CASH INFLOW / OUTFLOW”		ü
9	Prepare month-end “ORDER BACKLOG” statement (Industry wise / Function wise / Design Level wise / Client wise / Consultant wise)		ü
10	Same as above, prepare, monthly Ÿ ORDER BOOKING statement Ÿ Invoicing statement Ÿ Collection statement		ü
11	Client wise, chronological, Invoice History / Payment Receipt History				ü As & When Required
12	Supplier wise, chronological, Bill History / Payments made history				ü As & When Required

------------------------------

APPLITECH

Mumbai

Sept. 6, 2000

Dear Sudhakar,

Order Execution Module

I refer to

Ø Your quotation dt. Aug. 21

Ø My not dt. Aug. 24

Ø Our meeting dt. Sept. 1

During our meeting you said, you will meet us again on 11^th Sept. with your derailed proposal, incorporating whatever features we discussed on Sept. 1 (and as mentioned in my note of Aug. 24).

I await your phone-call.

In the meantime, I enclose news cuttings re:

Ø Navin.com

Ø Talisma e-CRM.

These may be of interest to you.

With regards

HCP

-----------------------------------------

Mr. Sudhakar

AAPPLITECH – Mumbai

Aug. 24, 2000

Dear Mr. Sudhakar:

Order Execution Module Software

Your offer dated Aug. 21, 2000

I refer to your offer and our discussions on Aug. 21. Unfortunately we could not meet today (as planned) but Mr. Cyril Ovely could spare some time either on 29^th (Tue.) or on 1^st Sept. (Fri.) and I await your early confirmation.

In the meantime, I have gone thru your offer. I enclose my comments on your “Terms” as well as some observations on the “Scope of Work / Features”. Most of these are merely a SYNOPSIS of the notes given to you earlier.

I am sending 2 copies, so that you can handover one copy to Mr. Tripathi or make a photocopy & send to Tapan.

As far as the price and the delivery-period quoted by you is concerned, I do not wish to bargain but I want your assurance that there will be no compromise on the QUALITY as incorporations of features / functions and upgradeability is concerned. You may treat this as our Purchase Order & collect your cheque during your next visit.

With regards

HCP

CC: Cyril Ovely

CC: Nirmit

------------------------------------

ORDER EXECUTION MODULE

S/1

FEATURE	Required		Included?
FEATURE	Now	Later	Included?
SECURITY Ø Nobody can conduct a resume-search without entering “Inquiry” form or “Purchase Order” form first	ü	Decided to drop this requirement in consultation with Cyril / Nagle & conveyed to Tapan / Jayant on 5/10.
Ø No one can print “one-line-statement” or “resumes” without first entering PO details	ü
Ø Fingerprint + Password + M/C recognition	ü	Decided to drop fingerprint recog.
Ø Log of who accessed / what file / when	ü
Ø No unauthorised addition / connection of H/W (floppy / CD / Tape / Printers / Scanner etc.) to system at any branch office.	ü
Ø Remote back-up from residence – (dropped).	ü	Decided to encrypt thru VERITAS
Ø Consultants sitting in branches all over India, should be able to use O/E module, thru VPN	ü

----------------------------------------

ORDER EXECUTION MODULE

L/1

FEATURE	Required		Included?
FEATURE	Now	Later	Included?
Ø Integration of server-based call centre permitting “access” (as per rights) to monitor the “Order Execution Process” to · Consultants · Outside Interview Panel Experts · Clients · Candidates · Branch officers · Associates / Franchisees	ü	ü ü ü ü ü
Ø Screen Pop-Ups when phone-rings · Client’s Janam Kundli (History) · Candidate’s Janam Kundli (Note dt. 26/5/99)	ü ü
Ø A website clickable Button to allow surfer to connect to consultant over phone & both looking at screen (Simultaneous interaction over ph./web)	.liveberson.com	ü
Ø Integration with data warehousing / datamining software’s (for proactive marketing)		ü

----------------------------------------

F/1

FEATURE	Required		Included?
FEATURE	Now	Later	Included?
Ø MIS Daily / Weekly / Monthly statistics (See note dt. 3-9-93)	ü
Ø 3 Dimension (No. / Time Frame / Reward) (See note dt. 17-9-93)	ü
Ø Interview Feedback from Clients (See note dt. 27-4-96)	ü
Ø Order Backlog / Pending Assignment Analysis (See note dt. 29-11-98) (PRIORITY – MATRIX)	ü
Ø 10 standard statements (See note dt. 11-7-93)	ü
Ø Interview Follow-Up (See notes dt. 25-6-93 / 31-3-94 / 7-5-97 / 27-5-97)	ü
Ø Follow-Up with our own staff (30-3-94) Follow-Up with our own candidates (30-3-94) Follow-Up with our own clients (29-3-94)	ü ü ü
Ø Chasing Events & Activities (To send what – when – whom) (Note dt. 30-3-94	ü

----------------------------------------

F/2

FEATURE	Required		Included?
FEATURE	Now	Later	Included?
Ø 18 Screens (Pop-Up?) of Paperless office (12-11-94 & 26/11/94	ü
Ø Order Execution Master chart (notes dt. 2/9/93 & 1/2/94)	ü
Ø Help Desk & Queries (notes dt. 23/4/94 & 16/11/94)	ü
Ø Integration of “Phone-In” resumes (IVRS – Speech to Text Conversion) into our Resume Database (see quotation received from Ramshyam) – Instamail.com		ü
Ø Integration of Navin.com (dropped)	ü
Ø Integration of “Text-to-speech” (email delivered over POTS) (dropped)	ü

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F/3

FEATURE

Required

Included?

Now

Later

Ø Automatic generation of “Shopping Basket Summary”

(See chart dt. 25/5/99)

Fool proof / relentless / Unforgiving / Unyielding follow-up of each & every shopping basket arriving over our website is YHE FUNDAMENTAL PROCESS (CORE PROCESS) of our O/E module. This O/E process to be treated as UNCOMPLETE till one of the following EVENT takes place.

· Collection of total professional-fees at the end of a “Successful” execution

· Cancellation of order by the client

· Basket did not result into an order

Shopping Basket Summaries should be

Ø Client wise

Ø Consultant wise

Ø Branch-wise

Search - Parameters

Industry-wise

Ø Function-wise

Ø Designation-Level wise

Ø Chronological (date-wise)

Ø Basket No. wise / P.O. wise

Ø City wise

P/O summaries should also get generated just like Shopping Basket Summaries.

----------------------------------------

ORDER EXECUTION MODULE

F/4

FEATURE

Required

Included?

Now

Later

Ø List of all the resumes ever-sent to a given client (part of Client Janam-Kundli / history)

Ø For a given candidate, which are the clients to whom his resume was sent ever? Chronologically

Ø Order Execution Module must be integrated with automatic

· Generation of invoices

· Client wise / Customer-wise Outstanding statements (chronologically & value wise)

Ø O/E module must automate all communications (phone / fax / snail-mail / e-mail / video-conference) of a consultant with

· Client (Terms / Quotes / Schedules)

· Candidates (Int. letters / Interview-Calls)

· Associates

dropped.

Interview Panel experts (Dates / Venue & maintain a Log / Janam Kundli.)

Integration of e-CRM of TALISMA? Must use STANDARD LETTERS (modifiable by a consultant) for email / fax / snail-mail, wherever appropriate (See my STD. LETTER FOLDER)

----------------------------------------

F/5

FEATURE	Required		Included?
FEATURE	Now	Later
Ø Features in corporated (and worth copying) in the online “client-order tracking” systems found on · www.Jobstreet.com · www.durakis.com · www.alltimesjob.com	ü
1.

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T/1

COMMENTS ON “TERMS” QUOTED BY APPLITECH VIDE THEIR QUOTATION

DATED AUG. 21, 2000

GENERAL

1) Source-code will be handed-over to 3P and will become intellectual property of 3P.

2) Applitech will not undertake development / deployment of similar “Order Execution Module” for any other recruitment agency / executive-search company / placement company or any un-incorporated individual engaged in similar business, whether or not such a firm / individual has an internet website or not.

3) Applitech will not divulge and / or part with any procedure / business-process / document / system / records / software applications etc. which it has obtained access to, during the course of this assignment at 3P Consultants and used by 3P Consultants, to any other firm / individual.

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T/2

LICENSE FEE

We do not require the O/E module software to be installed at any other site but it should be capable of being accessed & operated from any of our branch-offices, which we propose to interlink thru VPN.

There will be no local processing / nor any database residing in the branch-office computers but all “access / operation” by any branch must be “logged”.

On branch-office computers, there will NOT be any floppy / CD drive / tape drive.

Although there will be local printers, all “print-commands” must be given by central server in Marol.

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T/3

TRAVEL & STAY

(For Visits to Bombay)

During	Travel Reimbursement	Stay Reimbursement (Boarding & Lodging)
Design / Coding / Implementation / Training Stafe	One-way 2^nd A/C fare (A’ bad to Mumbai)	NIL
During 90 day warranty period	One-way, 2^nd A/C fare (A’ bad to Mumbai)	NIL
Beyond Warranty Period	One-way, 2^nd A/C fare (A’ bad to Mumbai)	Rs. 2500/= per Monday (if stay is overnight)

This is OK as per Sudhaker

12/9/2000

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T/4

PROJECT EXECUTION PLAN & PAYMENT SCHEDULE

(Fees will be payable on completion of each stage)

Stage	Deliverables	No. of Days	Fees
0.	Place order		20 %
I.	Detailed System Requirement Study (SRS) DOCUMENT	10
II.	Detailed System Design Document (SDD) - E R diagram / Screen Prototypes - Final Data Model / Data Dictionecy - Updated Process Description - Screen Design Document - Menu Design Document	30	20 %
III.	Implementation Schedule	40	20 %
IV.	Executable Software Installation + All documentation System documentation User Manual Operational Manual + Training	20	20 %
V.	Debugging till fault-free operation of software	40	20 %

---------------------------

24/8/2000

G/1

OREDR EXECUTION MODULE

GENERAL COMMENTS

Ø No data should be required to be entered twice

Ø We should be able to “CUSTOMISE” any statement / report, simply by

· Clicking on desired “fields”

· All outing “sequence-of-appearance” to each such field.

If such Statements / Reports are meant to be sent to any outsider (client / candidate / associate etc.) the same cannot be generated / printed-out / fax / e-mailed

WITHOUT

Entering P. O. details

Statement / Reports generated for internal use can only be seen / viewed on screen but cannot be faxed / emailed / printed / copied.

Ø Any vacancy / Position advertised by us in print-media (whether for a client or for ourselves) must be treated as a Purchase Order, which must get “linked” to the “Advt. No.”

----------------------------

G/2

AND position / vacancy No. as well.

Ø “Client Name” is the Archor-Point / Reference point. This is what all of us remember and all search, will normally start by “Clicking” on a client’s name in a dropdown list.

This is the MAIN-GATE thru which we should enter the

ORDER EXECUTION MODULE

We should NOT be able to enter O/E module WITHOUR entering / clicking CLIENT NAME!

Every data / field should, somehow get Linked to “Client Name” (or a “potential-client” name? - eg. an inquiry from a client which may or may not result into an order)

Ø “Individual Activity Time” permitted to a consultant for each of the 21 activities should be standardised & FROZEN in advance.

This will be called

“ACTIVITY STANDARD TIME

(AST)

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G/3

If, in a particular PO, the concerned consultant feels that any particular AST needs to be changed, he / she should approach Nirmit for modifying. This cannot be changed unilaterally.

In course of time (at a later data) these ASTs will also be visible to the concerned client, when we permit him SELF-MONITORING (over extranet / internet).

Actual activity-time taken (AAT) will be compared with AST and variances (-cumulative also) will be calculated for each P. O.

These + / - ve variances will form the basis of evaluation of the performance of a consultant in execution of that particular assignment.

When a consultant has completed 20 order / assignments, it should be possible to plot consultant-wise

FREQUENCY DISTRIBUTION CHARTS

Of variances / AAT.

Built-In Productivity Measurement of each consultant has to be a LEY-FEATURE of O/E module.

---------------------------------

G/4

Ø The O/E module must be able to access the existing databases directly and there should be no need to construct fresh / new masters of candidates & clients.

Our database is in Oracle 8i and we will make available the database structure to Applitech

Ø Back End

Oracle 8i is ok. We have a licenced copy. We are trying to get version 2.0 + IFS (Internet File Server)

Ø Front End

Our Mr. Cyril Ovely will advise you on this.

Ø Our Web site

Not only, you should thoroughly study the present “functionality / interactivity” of our website but also obtain a thorough understanding of changes being planned, from Mr. Cyril Ovely, who is working on this. Any failure, in this, may result in waste of time / effort / money all around.

For “junior-level” candidates (College students / Fresh Graduates / Others

-------------------------------------

G/5

Drawing annual salary of < Rs. 2 lakh), we are planning to “sell” their resumes (to an online recruiter) for a fixed amount per resume.

Such persons, would have, in advance, authorised us (while filling-in their resume form online on our website), to “forward” their resumes to our online // offline corporate-clients, without taking / obtaining their permission each time their resume gets shortlisted.

When an online shopping-basket arrives (or is created offline by one of our consultant thru localised resume-search, for an offline client), the Order Execution Module, should be able to

Ø Calculate the amount payable by the corporate client

(e.g. 10 resumes X Rs. 500/ resume = Rs. 5,000).

Ø Send out an “offer / quotation” automatically to the concerned client by e-mail

(standard letter where blanks get filled-in automatically in case of online shopping basket or manually by consultant, in

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G/6

Case of an offline search),

Asking client to send a D/D of Rs. 5000/=

Ø Send-out (i.e. email) 10 full resumes (with name / contact details) to the concerned corporate client as soon as D/D is received & details are entered in the O/E module against that specific Shopping Basket No. / Client Name.

This “ONLINE SALE OF RESUME” feature is not mentioned anywhere in the folder given to you earlier since this is a recent development.

This is however, one of the most CRITICAL / INPORTANT feature of the Order Execution Module, which requires perfect / seamless integration with our website-based process of

Ø Online Resume-Search by head-hunter

Ø Online Shortlisting by head-hunter

Ø Online filling-up of Shopping Basket

Ø Arrival of SB at our office, triggering the ORDER EXECUTION MODULE.

This “triggering / activating” is keyword!