INTRANET (3P) FLIGHT DECK

11-12-02

Nimit Sri Ram Raju Kartavya Abhi Inder

"FLIGHT-DECK"

I have taken this word from "Customer Revolution" (Patricia Seybold) p. 225.

To navigate his plane thru rough weather & land it safely to at the destination, a pilot needs a "flight deck". It is full of instruments (-and controls too!) to show him hundreds of parameters of the flight. It shows "Safe Operating Range" for each. If some actual measurement (of any given parameter) is beyond SAFE limits, then the pilot knows what "Controls" to actuate and for how long. In many modern, "fly-by-wire" planes, computers actuate these controls on their own. Auto-Pilot functions.

Patricia strongly recommends that each Company have its own, Custom-designed FLIGHT - DECK.

On this Flight Deck, the Company should be able to MONITOR its own "business- environment".

Not only what is happening "Internally" but what is happening "externally" as well.

As of now, we have no mechanism to gather / compile / graphically plot "external" data such as:

• Market Intelligence
• which Companies are on look-out for what kind of executives and When / Where
• Who is paying What salaries to whom

But, on our own Flight-Deck, we must be able to monitor everything that is happening "internally", within 3P - and on a realtime basis.

And, then our Flight-Deck, must provide us TOOLS/CONTROLS to

• chart out our course (TARGETS)
• monitor (Where we are w.r.t. targets)
• make "course-correction"

With this in mind, I suggest we create a Single / Unified User-interface as per enclosed format thru which, all of us can "access" / "Actuate", whatever we want to see / do.

Obviously my proposal is not Comprehensive and I request each one of you to apply your mind & come up with suggestions & pass-on the same to Abhi before this week-end (14th).

After incorporating your suggestions, Abhi will come-up with his proposal & circulate to all of us by (21st) which we may then jointly debate & finalise.

Rgds [Signature]

This file appears to be a handwritten diagram or flow chart illustrating the proposed structure of the "FLIGHT-DECK" User-Interface. The content is organized into columns with nested information.

Lead Mining	Candidate Search	ISYS search	Client History	Corporate History	OES	E-mail	SMS	Voice (Phone)	Video Meeting	Document Retriever
Scheduler of OES	Member/Non-Member Search		Shopping Baskets / Enquiries	Resumes Sent		Individual emails	Sending Individual or Mass SMS (To candidates or Clients)	Dialling by clicking on a Name of a person or a company		Tool thru which any email or typed (doc) document can be retrieved
			Proposals	Interviews Approved (Candidate-wise) [From OES]		Mass emailing to standardised or customised "Mailing Lists"
			Sales Orders
			Pending Orders
			Resumes Sent
			Invoices
			Outstandings
			Statements Already Available in OES Client-wise
Individual Consultant Daily Activity Entire 3P					OES Report No. 3A
Teams
Performance Graphs	Resume Arrival Graphs	Expense Graphs	Composer	Admin Page	BI/MIS	Intranet	Workload on Consultants
(Manhattan)	Budget Vs. Actual Expense Graphs for each & every A/c Head (Monthly)	Job Descriptions
Consultant-wise	Head Counting	For Admin	Appt. Letter
Advt-wise	Total (Daily weekly monthly)	Hot Job - Advt. Tool	For Consultants	Leave Record
						Increments
						Incentive Payments
						Late coming
						Induction Manual