FLIGHT - DECK

11-12-02

Nirmit

Sri Ram

Raju

Kartavya

Abhi

Inder

“FLIGHT-DECK”

I have taken this word from “Customer Revolution” (Patricia Seybold) p = 225.

To navigate his plane thru rough weather $\&$ land it safely to at the destination, a pilot needs a “flight deck”. It is full of instruments (and controls too!) to show him hundreds of parameters of the flight. It shows “Safe Operating Range” for each. If some actual measurement (of any given parameter) is beyond SAFE limits, then the pilot knows what “controls” to actuate and for how long. In many modern, “fly-by-wire” planes, computers actuate these controls on their own. Auto-Pilot functions.

Patricia strongly recommends that each Company have its own, custom-designed FLIGHT-DECK.

On this Flight Deck, the Company should be able to MONITOR its own “business-environment”.

Not only what is happening “internally” but what is happening “externally” as well.

As of now, we have no mechanism to gather/compile/graphically plot “external” data such as:

• Market Intelligence
• which Companies are on look-out for what kind of executives and when/where
• who is paying what salaries to whom

But,

on our own Flight-Deck, we must be able to monitor everything that is happening “internally”, within 3P—and on a realtime basis.

And, then our Flight-Deck, must provide us TOOLS/CONTROLS to

• chart out our COURSE (TARGETS)
• monitor (where we are w.r.t. targets)
• make “course-correction”

With this in mind, I suggest we create a Single/Unified User-interface as per enclosed format, thru which, all of us can “access”/“actuate”, whatever we want to see/do.

Obviously my proposal is not Comprehensive and I request each one of you to apply your mind $\&$ come up with suggestions $\&$ pass-on the same to Abhi before this week-end (14$^{\text{th}}$).

After incorporating your suggestions, Abhi will come up with his proposal $\&$ circulate to all of us by (21$^{\text{st}}$), which we may then jointly debate $\&$ finalise.

Regds

“FLIGHT-DECK” BROWSER

11-12-02

Good Morning	Candidate Search	ISYS search	Client History	Candidate File-finder	Email	SMS	Voice (C. Phone)	Video Meeting	Document Retriever
Scheduler of OES	Member/Non-Member Search	Shopping Baskets	Resumes Sent	Resumes Sent	Individual emails	Sending Individual or Mass SMS (to candidates or clients)	Dialling by clicking on a Name of a person or a company		Task thru which any email or Typed (OCR) document can be retrieved
		Inquiries	Interviews Appd (Candidate-Wise) [From OES]	Interviews Appd (Candidate-Wise) [From DES]	Mass emailing to standardised or customised “Mailing Lists”
		Proposals							OES Report No. 84
		Sales Orders
		Routing Orders
		Resume Sent
		Invoices
		Outstandings
		Statements Already available in OES Client-Wise
Performance Graphs	Resume Arrived Graphs	Expense Graphs	Composer	Admin Page	3P/OES	Intranet	Work Load on Consultants
Individual Consultant	(Manhattan)		Budget Vs Actual	(Hot Job-Advt-Tool)
Team	Source-wise		Expense Graphs
	Advt-Wise		for each $\&$ every A/c
	Total		Heads (Qly & Ann)
	(Daily, weekly, monthly)		For Admin
			For Consultants
						Job Descriptions
						Appt. letter
						Leave Record
						Increments
						Incentive Payments
						Late Coming
						Induction Manual

 

Chanlin

14-12-02

Automatic Generation of GRAPHS

Yesterday, you mentioned that your Software is ready. Now we must put it to “Test”.

Enclosed find a list of graphs that I would expect your Software to generate automatically — without requiring a human being to “manually” enter/feed the “data” (of X/Y axis values or even “trigger” such an event. A person may, even forget to click on a button, at the end of the day! But if that means, that particular graph would NOT get generated, then, that is NOT acceptable!

So, your software must “link” with the sources (from where to pick-up relevant data $\&$ insert) AND, the Software must self-actuate (trigger) at pre-set time, daily, weekly or monthly. No human intervention!!

For any clarification, pl. feel free to discuss with Abhi/me. Give me targets for each graph.

cc: Kartavya

cc: Abhi

(U)

PERFORMANCE GRAPHS

14-12-02

Project Manhattan	Consultants	Expenses (Budget Vs Actual)
No. of Job Advt. recd. From each Vendors $\&$ Total	Saida, Deepa	Net collection From (Individual $\&$ Total) month end	From OES?	Salaries
Job Advt Uploaded (Graph $\&$ Tool A)	Deepa	Invoicing (Individual $\&$ Total) month end	From OES	Telephone (Category-wise)
Resumes Recd (Graph $\&$ Tool B.1/B.2)	Deepa	Outstanding (Individual $\&$ OES Total) month end	From OES	Internet $\&$ Website Related
Composed Job Advts (Recd/Sent) Vendor-wise $\&$ Total	Deepa, Shikha			Electricity
Resumes Uploaded in Module 1 (Job-wise $\&$ Total)	Vittal, Sanjeev			Maintenance (incl. Contracts)
Day-end backlog of Resumes remaining to be entered (Total)				Stationary $\&$ Books $\&$ Subscription
				Entertainment
				Travel
				Asutosh to decide “A” category Expenses items for graphing

 

Abhi

Jan 06, 2003

Pyramid of Productivity

Enclosed find a “Conceptual” framework. It is by no means “comprehensive”. I am sure you can improve this.

What made me draw-up this pyramid? What “triggered” it?

I thought of this when you told me that before Consultants can re-start using debugged OES, they would need to enter, all over again, COMPANY MASTER/LEGAL MASTER. This is a colossal waste of time/energy — but, perhaps, cannot be avoided, at this stage.

Q:

What can we / must we do NOW, to ensure that history does NOT repeat, in case of all of our applications? — no matter how many “revisions/debugging” these applications may have to undergo?

Possible Answers?

MASTERS/DATABASES/SOFTWARE TOOLS must not be an integral part of ANY application. These must be stand alone/isolated.

Any user/user-group should be able to use any application any time and any way (LAN/WAN/Dedicated Line/VPN/Wireless devices etc.), without having to meddle with

• Masters
• Databases
• Software Tools

all of which must independently work in the background.

No user should be able to add/edit/modify/delete, any Masters/Databases/Tools.

Our Data/Network SECURITY SYSTEM, should only define, WHO (user/user group) can access $\&$ use, what/which application $\&$ how (local/remote etc.). And it must keep a log of every use by every user (transactions/mouse-clicks/key-strokes).

“MASTERS” will flow to Databases/Software Tools $\&$ Applications but independently “reside” somewhere else—beyond every user’s “REACH”! Only DBA can touch them.

Perhaps, we can allow 3P’s own employees to be able to “see/view” these MASTERS and suggest additions/deletions/modifications to DBA, only who has “access” to the masters.

When a “Developer” designs a new application/software tool/database, he should not have to worry/think about the MASTERS.

And, obviously, a MASTER remains a MASTER, irrespective of the application!

You cannot have “separate” Company-Masters, for

• Member Database
• Non Member "
• Module 1
• OES
• Compiler
• Manhattan
• JAWS
• Web service

etc.

cc: Raju - Sri Ram - Nirmit

cc: Kartavya - Inder - Reena

cc: Deepa - Reji - Vikram - Sunitha

 

PYRAMID OF PRODUCTIVITY

Jan 06, 2003

• Top Level (MASTERS): Ind. Function, Desig. Level, Edu. Level/Branch, City-PIN-STD-State, Company-Group/Legal, Country-Currency-Edu. Institutes, Actual Desig?
• Second Level (DATABASES): Member, Non-Member, Resumes, Companies Profile, Clients Profile, Job-Advts Histories
• Third Level (SOFTWARE TOOLS): Highlighter, Eliminator, Refiner, Compiler I/II, Composer I/II, Ad Viewer, Matchmaker, Desig. Splitter, Educator, Extractor, Classifier, Tabulator, Profiler
• Fourth Level (APPLICATIONS): OES, Manhattan, Lock-In, Octopus, JAWS, Blackhole, Communicator, Home Working/Video/Remote Interview, Web-Service
• Bottom Level (USER GROUPS): 3P Consultants (Office), 3P Consultants (Residents), 700 News-Papers Content Provider, 16000 Cybercafes, 1000 Franchises, 1000 Place-ments Consulting, Interview Experts (Home), 3P Consultants, 10000 Corporates, 100 Recruit. Consltants, 1000 Cont. Provider