CUSTOMER FEEDBACK
CUSTOMER COMMUNICATION
Under this feature, following
should be considered:
E-Mails
For "Members" (i.e.
those who submit resumes), we have provided for "Permission to send
emails".
There is no such provision for
NON-MEMBERS.
Since we have no requirement that
a surfer must "register" on our site, we are unable to send "interesting"
development e-mails to general public. We could overcome this by providing
(on homepage?) a box such as
Would you like to receive from
us, emails/e-zines on HR related items? If so, please enter:
Your Name (Last):
___________________________
Gender: Male $\circ$
Female $\circ$
E-mail Address:
___________________________
This is in the nature of "Permission
Marketing".
This database will be used to
carry out Mass-mailing (using MAIL-KING Software). To differentiate,
this database to be called
E-ZINE LOVERS DATABASE
Somewhere, we should also have a
box such as follows:
How did you come to know about
this website?
- By word-of-mouth $\Box$
- From print-adut $\Box$
- Thru a "Partner Website" $\Box$
- From a poster/notice in college $\Box$
- Thru a Search-engine $\Box$
- From media-reports $\Box$
- Other Sources $\Box$
Once-a-month, total response
(absolute nos) & "Percentage %" of each mode should be
computed & tabulated as follows
|
Month |
|||||||
|
Total Response |
Jan |
Feb |
|||||
|
$\triangleright$ Word of
Mouth (%) |
|||||||
|
$\triangleright$ Print Adut
(%) |
GROUP F
“PARTNER WEBSITES” RELATED
FEATURES
- ✓ Simplification of Partner Kit (like amazon.com)
- ✓ Tracking Module Extension
- ✓ Bird’s Eye View
