Notes

Mr. Sudhakar

APPLITECH – Mumbai

Aug. 24, 2000

Dear Mr. Sudhakar:

Order Execution Module Software

your offer dated Aug. 21, 2000

I refer to your offer and our discussions on Aug. 21. Unfortunately, we could not meet today (as planned) but Mr. Cyril Ovelly could spare sometime either on $29^{th}$ (Tue) or on $1^{st}$ Sept (Fri) and I await your early confirmation.

In the meantime, I have gone through your offer. I enclose my comments on your "Terms" as well as some observations on the "Scope of Work/Features". Most of these are merely a SYNOPSIS of the notes given to you earlier.

I am sending 2 copies, so that you can handover one copy to Mr. Tripathi or make a photocopy & send to Tapan.

As far as the price and the delivery-period quoted by you is concerned, I do not wish to bargain but I want your assurance that there will be no compromise on the QUALITY as far as incorporations of features/functions and upgradeability is concerned. You may treat this as our Purchase Order & collect your cheque during your next visit.

With regards

[Signature/Name]

cc: Mr. Cyril Ovelly

cc: Nirmit.

ORDER EXECUTION MODULE (S/1)

FEATURE	Required Now	Required Later	Included?
SECURITY
$\triangleright$ Nobody can conduct a resume-search without entering "Inquiry" form or "Purchase Order" form first	$\checkmark$		decided to drop this requirement in consultation with Cyril Ovelly & conveyed to Tapan & Swapnil on $5/10$
$\triangleright$ No one can print "one-line-statement" or "resumes" without first entering PO details.	$\checkmark$
$\triangleright$ Fingerprint + Password + M/c recognition	$\checkmark$		decided to drop fingerprint recog.
$\triangleright$ Log of who accessed	what file	when	$\checkmark$
$\triangleright$ No unauthorised addition/connection of H/W (floppy/CD/Tape/Printers/scanner etc) to System at any branch office	$\checkmark$
$\triangleright$ Remote back-up from residence	$\checkmark$		decided to encrypt through VERITAS
$\triangleright$ Consultants sitting in branches all over India, should be able to use O/E module, thru VPN	$\checkmark$

ORDER EXECUTION MODULE (L/1)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ Integration of Server-based call centre permitting "access" (as per rights) to monitor the "Order Execution Process" to
* Consultants	$\checkmark$
* Outside Interview Panel Experts		$\checkmark$
* Clients		$\checkmark$
* candidates		$\checkmark$
* Branch officers		$\checkmark$
* Associates/franchisees.		$\checkmark$
$\triangleright$ Screen Pop-Ups when phone-rings
* Client's Janamkundli (History)	$\checkmark$
* Candidate's $\qquad$" (note dt. $26/5/99$)	$\checkmark$
$\triangleright$ A website clickable button to allow surfer to connect to consultant over phone & both looking at screen (Simultaneous interaction over ph/web)		$\checkmark$	https://www.google.com/search?q=.liveperson.com
$\triangleright$ Integration with datawarehousing/datamining Softwares (for proactive marketing)		$\checkmark$

(F/1)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ MIS $\qquad$ Daily/weekly/Monthly statistics (see note dt. $3-9-93$)	$\checkmark$
$\triangleright$ 3 Dimensions (No/Time Frame/Reward) (see note dt. $17-9-93$)	$\checkmark$
$\triangleright$ Interview Feedback from Clients (see note dt. $27-4-96$)	$\checkmark$
$\triangleright$ Order Backlog/Pending Assignment Analysis (see note dt. $29-11-98$) (PRIORITY - MATRIX)	$\checkmark$
$\triangleright$ 10 standard statements (see note dt. $11-7-93$)	$\checkmark$
$\triangleright$ Interview Follow-Up (see notes dt. $25/6/93$, $31-3-94$, $7-5-97$, $27-5-97$)	$\checkmark$
$\triangleright$ Follow-Up with our own staff ($30-3-94$)	$\checkmark$
$\qquad$" $\qquad$" candidates ($\qquad$")	$\checkmark$
$\qquad$" $\qquad$" clients ($29-3-94$)	$\checkmark$
$\triangleright$ Chasing Events & Activities (To Send what-when-whom) (note dt. $30-3-94$)	$\checkmark$

(F/2)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ 18 Screens (Pop-Up?) of Paperless office ($12/11/04$ & $26/11/04$)	$\checkmark$
$\triangleright$ Order Execution Master Chart (notes dt. $2/9/93$ & $1/2/94$)	$\checkmark$
$\triangleright$ Help Desk & Queries. (notes dt. $22/4/94$ & $16/11/04$)	$\checkmark$
$\triangleright$ Integration of "Phone-In" resumes (IVRS - Speech to Text Conversion) Into our Resume Database (see quotation received from Ramshyam) - Instamail.com		$\checkmark$
$\triangleright$ Integration of Navin.com dropped	$\checkmark$
$\triangleright$ Integration of "Text-to-Speech" (email delivered over POTS) dropped.	$\checkmark$
$\triangleright$

(F/3)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ Automatic generation of "Shopping Basket Summary" (see chart dt. $25/5/99$)	$\checkmark$
$\triangleright$ foolproof/relentless/unforgiving/unyielding follow-up of each & every shopping-basket arriving over our website is THE FUNDAMENTAL PROCESS (CORE PROCESS) of our O/E module. This O/E process to be treated as UNCOMPLETE till one of the following EVENT takes place.	$\checkmark$
* Collection of total professional-fees at the end of a "successful" execution
* Cancellation of Order by the Client.
* Basket did not result into an order
$\triangleright$ Shopping Basket Summaries should be
* client-wise
* Consultant-wise
* Branch-wise
* Industry-wise	$\checkmark$
* Function-wise } Search-
* Designation-Level wise } Parameters
* chronological (date-wise)
* Basket No. wise/P.O. wise
* City-wise
$\triangleright$ P/O Summaries should also get generated just like Shopping Basket Summaries.	$\checkmark$

ORDER EXECUTION MODULE (P/4)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ List of all the resumes ever-sent to a given client (part of Client Janam-Kundli/history)	$\checkmark$
$\triangleright$ For a given candidate, which are the clients to whom his resume was sent ever? Chronologically	$\checkmark$
$\triangleright$ Order Execution Module must be integrated with automatic	$\checkmark$
* generation of Invoices
* Client-wise/Customer-wise Outstanding statements (Chronologically & value-wise)
$\triangleright$ O/E module must automate all communications (phone/fax/snail-mail/e-mail/video-Conference) of a consultant with	$\checkmark$
* clients (Terms/Quotes/Schedules)
* candidates (Int. letters/Interview-calls)
* Associates
* Interview Panel experts (Dates/venue)
& maintain a log (Janam Kundli).
Integration of e-CRM of TALISMA? dropped. Must use STANDARD LETTERS (modifiable by a consultant) for email/fax/snail-mail, wherever appropriate (See my STD. LETTER FOLDER)

(F/5)

FEATURE	Required Now	Required Later	Included?
$\triangleright$ Features incorporated (and worth copying) in the online "client-order-tracking" systems found on	$\checkmark$
* www.jobstreet.com
* www.durakis.com
* www.alltimesjob.com

COMMENTS ON "TERMS" QUOTED BY APPLITECH VIDE THEIR QUOTATION DATED AUG. 21, 2000 (T/1)

GENERAL

Source-code will be handed-over to 3P and will become intellectual property of 3P.
Applitech will not undertake new development/deployment of similar product "Order Execution Module" for any other recruitment agency/executive search company/placement company or any unincorporated individual engaged in similar business, whether or not such a firm/individual has an internet website or not.¹
Applitech will not divulge and/or part with any procedure/business-process²/document/system/records/software applications etc. which it has obtained access to, during the course of this assignment at 3P Consultants and used by 3P Consultants, to any other firm/individual.³

LICENSE FEE (T/2)⁵

We do not require the O/E module software to be installed at any other site but it should be capable of being accessed & operated from any of our branch-offices, which we propose to interlink thru VPN.⁶

There will be no local processing/nor any database residing in the branch-office computers but all "access/operation" by any branch must be "l⁷ogged".

On branch-office computers, there will NOT be any floppy/CD drive/tape drive.

Although there will be local printers, all "print-commands" must be given by central server in Marol.

TRAVEL & STAY (T/3)

(For Visits to Bombay)

During	Travel Reimbursement	Stay Reimbursement (Boarding & Lodging)
Design/coding/ implementation/ training stage	One-way $2^{nd}$ A/c fare (A'bad to Mumbai)	NIL
During 90 day Warranty period	One-way, $2^{nd}$ A/c fare (A'bad to Mumbai)	NIL
Beyond Warranty Period	One-way, $2^{nd}$ A/c fare (A'bad to Mumbai)	Rs. 2500/= per man-day (if stay is overnight)

This is OK as per Sudhakar $12/9/2000$

PROJECT EXECUTION PLAN & PAYMENT SCHEDULE (T/4)

(Fees will be payable on completion of each stage)

Stage	Deliverables	No. of Days.	Fees
0	Place Order		20%
I	Detailed System Requirement Study (SRS) DOCUMENT	10.	20%
II	Detailed System Design Document (S.D.D.)	30	20%
	- E-R diagram/Screen Prototypes
	- Final Data Model/Data Dictionary
	- Updated Process Description
	- Screen Design Document
	- Menu Design Document
III	Implementation Schedule	40	20%
IV	Executable Software Installation + All documentation (System documentation, User Manual, Operational Manual) + Training	20	20%
V	Debugging till fault-free operation of Software	40	20%

ORDER EXECUTION MODULE ($24-8-2000$) (G/1)

GENERAL COMMENTS:

$\triangleright$ NO data should be required to be entered twice.

$\triangleright$ We should be able to "CUSTOMISE" any statement/report, simply by

clicking on desired "field" by
allotting "sequence-of-appearance" to each of such field.

If such statements/Reports are meant to be sent to any outsider (client/candidate/associate etc.), the same cannot be generated/printed-out/faxed/e-mailed

WITHOUT

entering P.O. details.

statements/Reports generated for Internal use can only be seen/viewed on Screen but cannot be faxed/emailed/printed/copied.

$\triangleright$ Any vacancy/position advertised by us in print-media (whether for a client or for ourselves) must be treated as a Purchase Order, which must get "linked" to the "Advt. NO" and position/vacancy No. as well.

(G/2)

AND position/vacancy No. as well.

$\triangleright$ "Client Name" is the Anchor-Point/Reference point. This is what all of us remember and all search, will normally start by "clicking" on a client's name in a dropdown list.

This is the MAIN-GATE thru which we should enter the ORDER EXECUTION MODULE

We should NOT be able to enter O/E module WITHOUT entering/clicking CLIENT NAME!

Every data field should, somehow get linked to "Client Name" (or a "potential-client" name? - eg. an inquiry from a client which may or may not result into an order).

$\triangleright$ "Individual Activity Time" permitted to a consultant for each of the 21 activities should be standardised & FROZEN in advance.

This will be called "ACTIVITY STANDARD TIME" (AST).

(G/3)

If, in a particular P.O., the concerned consultant feels that any particular AST needs to be changed, he/she should approach Nirmit for modifying. This cannot be changed unilaterally.

In course of time (at a later date) these ASTs will also be visible to the concerned client, when we permit him SELF-MONITORING (over extranet/internet).

Actual activity-time taken (AAT) will be compared with AST and variances (-cumulative also) will be calculated for each P.O.

These $\pm$ ve variances will form the basis of evaluation of the performance of a Consultant in execution of that particular assignment.

When a consultant has completed 20 order/assignments, it should be possible to plot consultant-wise FREQUENCY DISTRIBUTION CHARTS of variances/AAT.

Built-in Productivity Measurement of each consultant has to be a KEY-FEATURE of O/E module.

(G/4)

$\triangleright$ The O/E module must be able to access the existing databases directly and there should be no need to construct fresh/new masters of candidates & clients.¹

Our database is in Oracle 8i and we will make available the database structu²re to Applitech.

$\triangleright$ Back End

Oracle 8i is ok. we have a licenced copy. We are trying to get Version 2.0 + IFS (Internet File Server.)

$\triangleright$ Front End

Our Mr. Cyril Ovelly will advise you on this.

$\triangleright$ Our Website

Not only, you should thoroughly study the present "functionality/interactivity" of our website but also obtain a thorough understanding of changes being planned, from Mr. Cyril Ovelly, who is working on this. Any failure in this, may result in waste of time/effort/money all around.

For "junior-level" candidates (College students/Fresh Graduates/others

(G/5)

drawing annual salary of $\leq$ Rs. 2 lakh), we are planning to "sell" their resumes (to an online recruiter) for a fixed amount per resume.

Such persons, would have, in advance, authorised us (while filling-in their resume form online on our website), to "forward" their resumes to our online/offline Corporate clients, without taking/obtaining their permission each time their resume gets shortlisted.

When an online shopping-basket arrives (or is created offline by one of our consultant thru localised resume-search, for an offline client), the Order Execution Module, should be able to

$\triangleright$ Calculate the amount payable by the Corporate client

(e.g. 10 resumes X Rs. 500/resume = Rs. 5000).

$\triangleright$ send out an "offer/quotation" automatically to the concerned client by e-mail (standard standard letter where blanks get filled-in automatically in case of online shopping basket or manually by consultant, in

(G/6)

case of an offline search),

asking client to send a D/D of Rs. 5000/=

$\triangleright$ Send-out (i.e. email) 10 full resumes (with name/contact details) to the concerned Corporate Client as soon as D/D is received & details are entered in the O/E module against that specific shopping Basket NO/Client Name.³

This "ONLINE SALE OF RESUME" feature is not mentioned anywhere in the folder given to you earlier since this is a rece⁴nt development.⁵

This is however, one of the most CRITICAL/IMPORTANT feature of the Order Execution Module, which requires perfect/seamless integration wit6h our website-based process of

$\triangleright$ Online Resume-search by headhunter

$\triangleright$ " shortlisting by "

$\triangleright$ filling-up of shopping Basket

$\triangleright$ arrival of SB at our office, triggering the ORDER EXECUTION MODULE.

This "triggering/activating" is keyword!

APPLITECH

S O L U T I O N

www.applitechsolution.com

August 21, 2000

3P Consultants Pvt Ltd,

B-1, Lory Bharat Complex,

Marol Maroshi Road, Andheri (E)

Mumbai: 400 059

Kind Attention: Mr. Hemen C Parikh

Director

Dear Sir,

Sub: Proposal for Internal Management System

This refers to the discussions we had in the recent past on the above-referred subject.

Further to the discussions and the Pre - System Requirement Study conducted by our Mr. Tapan Shah from Ahmedabad, we have prepared our offer for the customized software solution for your Internal Management System as per your requirement. Please find the proposal enclosed for your kind perusal.

We have taken care that the system proposed would cater your future requirements of integration with the web-enabled applications.

As we are in the process of getting the coveted CMM level 3 certification, all the process to be followed in the making of the software solution for you would be as per the CMM methodologies and the ISO 9001 procedures. You can be rest assured about the delivery and the quality of the software solution.

We have also included the company profile, the partial client list and the profiles of our directors for your reference.

We hope you find our offer in line with your requirement and place your valuable Purchase Order with us at the earliest.

Please do contact us should you require further information or clarification.

Thanking you and assuring you our best services at all times

For Applitech Solution Ltd

K. Sudhakar [Signature]

Manager - Sales

Encl.: As above

ISO 9001 Company

August 2000

Applitech Solution Limited

102 Rock Garden, $1^{st}$ Floor, Opp. Laxmi Industrial Estate, New Andheri Link Road, Andheri (West) Mumbai - 400058 Tel: 91 (22) 631 0142; 632 7119

Email: asllbom@vsnl.net.in

An ISO 9001 Company

Applitech Solution Ltd

3P Consultants Pvt Ltd

Applitech Solution Limited

Proposal For

Internal Order Processing Management System

3P Consultants Pvt. Ltd.

Applitech Solution Limited

Enterprise Wide Computing Group

701, Shalimar, Nehru Marg, Navrangpura

Ahmedabad: 380014

Call: 91(79) 6560248, 6568709, 6568797

Fax: 91(79) 6569489

E-mail: aslahd@vsnl.com / asllbmv@bom3.vsnl.net.in

Mumbai Office:

102, Rock Garden,

New Link Road, Andheri (W),

Mumbai: 400 053

Phone: 91-(22) 6327119 / 6310142

ISO 9001

August 2000

INDEX


Executive Summary	3
Scope of work	4-5
System Tool	6
Commercial offer	7-11
Company profile of Applitech Solution Ltd	12
Details of Director	13
Company Background	14-15
Projects Executed	16
Web project expertise	17

ISO 9001	August 2000

Executive Summary:

3P Consultants Pvt Ltd, is a leading Human Resource solution providing organisation having leading industries and companies as their clients. The exploitation of the latest technologies in communication and IT by 3P consultants has provided them a cutting edge in their field of operation. The innovative schemes offered by them to the various sources of collecting the resource (the information of the candidates) have accelerated the reach to the grass root levels and are poised for a leaping growth with the explosion of IT and convergence technology growth in the coming years.

3P Consultants Pvt Ltd, having visualised the growth potential, would like to have an Internal Order Processing Management System, which would allow them to address the present and future demands.

We, Applitech Solution Ltd, a leading IT solution provider specialising in providing customised applications, discussed with 3P consultants about their requirement of the Internal Order Processing Management System. Having conducted a Pre - System Requirement Study at 3P consultants, we propose the following solution for the Internal Order Processing Management System.

A broad overview of the internal Order Processing Management System is given below:

It would be a Client - Server based solution with web enabled components for the future expansions and integration using the web technology.

The system would be implemented in the Mumbai office of 3P Consultants Pvt Ltd.

ISO 9001 $\qquad$ August 2000 $\qquad$ 3

Scope of Work:

The entire operation is divided in 3 Phases.

Phase I: Creation of modules which would take care of the normal work flow.

Phase II: Auto e- Mailing to candidates shortlisted from the search about the interview, extensive MIS reports, Balance of Payment for each P.O, Client etc

Audit trails on the above

Phase III: data migration from the currently existing database to the new database structure

Auto email- enabling the alerts to the potential candidates about the new requirements, and alerts to the clients on the availability of new CVs as per their requirements.

In Phase I and Phase II, the database masters of the candidates and the clients have to be newly constructed. The modules will not access the existing database directly.

The details of scope of work in each phase is given below

Phase I:

This involves the System Requirement Study, design coding and implementation of the essential modules of the Internal Order Processing Management System.

The modules would allow transactions between Client, 3P Consultants and the Candidate.

The logical sequence of the workflow would be as below.

Phase I

Creation of database structure for client, candidate
Registration of Purchase Order for each enquiry from a client
Scanning the database for the requirement
Sending the suitable resume for the evaluation
Scheduling the interview

ISO 9001 $\qquad$ August 2000 $\qquad$ 4

Phase I (Continued):

Getting the details of offer given to the selected candidates
Raising invoice for the service charges
Documentation of follow up for the Balance of Payment
MIS reports of the cases handled, Advance given, B.O.P/ receivables etc., client wise, P.O wise, Consultant wise & date wise

All the correspondence with the client and the candidate would be registered and is subject to audit trail.

Phase II

Auto E Mail to candidate once the client selects the CV for a particular assignment
B.O.P reminder for each client, Purchase Order.
Documentation on Correspondence on the follow up
Extensive MIS reports

Handwritten Note: Why is this left out in revised offer of Sept. 12? (Next to Documentation of follow up for the Balance of Payment)

Note: All the data of candidate and the client have to be entered in the new system masters for the access. The system would not provide direct access to the current database

Phase III

Data Migration for the existing CV, client database
Auto e mail to the candidate once a client registers a new requirement suitable to the candidate's resume

Handwritten Note: deleted in revised offer dt. $12/9/00$ (Next to Data Migration for the existing CV, client database)

ISO 9001 $\qquad$ August 2000 $\qquad$ 5

Auto e mail to the client once a candidate registers a new cv suitable to the client's requirement

The System Tool

The Back end for the system would be Oracle 8i for allowing the easier web enabled upgrades in future.

The front end would be decided only during the System Requirement Study, as this would involve the following factors apart from suitability to the system to be developed.

Ease of use
Tool's availability, life cycle
Cost of the tool

The front end would be chosen keeping in mind that the the future requirements of web based software components have to be interfaced seamlessly.

ISO 9001 $\qquad$ August 2000 $\qquad$ 6

Ref: ASL/3P/ERP/03 $\qquad$ August 20, 2000

Commercial offer

QUOTATION

Description	Prices (Rs.)
Internal Order Processing Management System - customized application software including: System Requirement Study, Design, Coding, Implementation and Training	5,70,000.00/ (Rupees five lakhs seventy thousands only)
Professional service charges( DBA visit for OS installation, fine tuning of Database, Network related consultations,etc)	Rs 2500.00/ Per manday
Transport charges – II AC Rly ticket from Ahmedabad to the site	At actuals
Boarding and lodging charges for implementation duration more than 2 months – as given in the schedule.	Rs.2500.00/ Per Manday

The application would be developed in 3 Tier architecture to cater the future needs of web enabled application integration.

Roles and Responsibilities:

Once the work is awarded, Applitech will take the overall responsibility of the Project Execution and Project Management. However for the successful implementation, quality time and timely approvals of various documents at different stages by Adani Port will be ess¹ential.

Sr. No.	Activity	Responsibility
	Preparation of System Design document and Screen prototypes	Applitech
	Timely approval of System Design Document and Screen prototypes	3P Consultants
	Coding, Testing and Documentation	Applitech
	User Acceptance Testing and approval of the documentation	3P Consultants
	Implementation	Applitech
	Training	Applitech
	Scheduling of the users for the Training	3P Consultants
	Supply and Set up of Hardware	3P Consultants
	Supply and set up of Networking Components	3P Consultants

Note: Enough time will have to be given by 3P Consultants Personnel to study and approve the System Design Document and Screen prototypes.

ISO 9001 $\qquad$ August 2000 $\qquad$ 7

It is presumed that the site would be ready in all respects (including the required hardware and networking components) at the time of implementation. However, Applitech would recommend the exact hardware specifications, only after the Design phase is over.

During implementation and Training the users of the system at 3P Consultants will have to give full co-operation in terms of availability and time given.

Project Execution Plan

Applitech proposes to implement application software development phases. The Project development plan for application development is broadly divided into 3 phases.

Stage I

During this stage, following activities will be performed:

System Requirement Study

Entry Criterion

Receipt of confirmed Purchase Order along with advance at Applitech Solution Ltd, as per the commercial offer and terms and conditions mutually agreed.

Exit Criterion

Completion of the System Requirement Study

Deliverables

Detailed System Requirement Study document. Sufficient time would be given to consultants to study the System Requirement Study document. The System Requirement Study documents would be mutually agreed in writing, to pave the way for the stage II

The approximate time schedule for this stage would be 10 DAYS.

Handwritten Note: Raised to 20 days in Sept. 12 offer

Stage II

During this stage, following activities will be performed:

Design and system specification

Physical design

Entry Criterion

Approval of System Requirement Study document

ISO 9001 $\qquad$ August 2000 $\qquad$ 8

Stage II (Continued):

Exit Criterion

Completion of the System Design

Deliverables

Detailed System Design document which shall include final data model, updated process description, screen design document and menu design document

Time Length for this stage is 30 Days from completion of stage I.

Handwritten Note: Raised to 35 days in Sept. offer.

Stage III

During this stage, following task shall be performed:

Coding, testing and documentation for application software

User Acceptance Testing at development site

Entry Criterion

Approval of the System Design and Screen Prototypes

Exit Criterion

Successful User Acceptance Testing and provisional sign-off by 3P Consultants

Deliverables

Implementation Schedule

Time Length for this stage is 40 days from completion of stage II

Handwritten Note: Raised to 45 days in sept. offer.

Stage IV

During this stage, following task shall be performed:

Installation of the software at 3P Consultants

Training of the users

Entry Criterion

Provisional sign-off of the software

Exit Criterion

Implementation and completion of training of the different users

ISO 9001 $\qquad$ August 2000 $\qquad$ 9

Stage IV (Continued):

Deliverable

Executable software

All documentation (i.e. System documentation, user and operational manuals)

Time Length for this stage depends on 3P Consultants users and the readiness of various departments. The time length proposed is 20 Days.

Handwritten Note: raised to 25 days in Sept. offer.

Services

During implementation, Applitech will provide the following services:

Software Installation & Test Run

ASL will install the software on the hardware and carry out the test run jointly with 3P Consultants. This exercise will be carried out with sample test data prepared by 3P Consultants Pvt. Ltd., and all outputs taken and verified by the joint team.

Training

ASL will conduct training at different levels to prepare 3P Consultants personnel's for the computerized operations. The typical training plan is as follows:

TRAINING PROGRAM

	Duration	No. of Participants
Orientation Program for Top Management	1 day	2 to 3
Functional Operation Training for Operators/staff	1 week	7 / week
System Administration Training	2 day	1

Warranty Maintenance

ASL will provide warranty maintenance for the software for a period of 90 days from the date of software installation at Mumbai site.

After the warranty maintenance period, ASL can provide software maintenance services under an annual contract.

Annual Maintenance Contract

ISO 9001 $\qquad$ August 2000 $\qquad$ 10

Annual Maintenance Contract (Continued):

After the expiry of the warranty period at the first site, 3P Consultants Pvt. Ltd. can choose to undertake an Annual Maintenance Contract (AMC) with ASL for the individual sites which will be charged at 16% of the total price per site per annum. The annual maintenance contract would be restricted to the correction of any bug or software defect in the application software. The AMC would not include site-visits for any purpose other than bug fixing.

Payment terms

$\triangleright$ 20% with the Purchase Order

$\triangleright$ 20% on Submission of System Design Documents (including ER diagram, Screen prototypes and Data Dictionary)

$\triangleright$ 20% on the Provisional acceptance of the software at the Development site or installation of software at site (which ever is earlier)

$\triangleright$ 20% on integration

$\triangleright$ 20% within 2 weeks of running complete software at site.

Terms and Conditions

Prices

The prices quoted include the supply of run-time version of the software, license copy for 3P Consultants Mumbai.

The prices do not include the cost for System Software like Oracle 8i, Windows NT, multimedia tools etc. All other Govt. levies including Sales tax, Octroi etc., if applicable are extra. Master data creation, site preparation, cabling and power conditioning is not included.

License Fee

The software License is for the 3P Consultants Mumbai. Installation of the software at additional site will be charged extra at mutually agreed price.

Functionality

The scope and functionality of the application software will be as mentioned in System Requirement Study Report. Any change in the scope and functionality of the application software will charged extra at Rs.60,000/- per man-month basis.

Travel and Stay

For all visits from Ahmedabad to Mumbai, during the Design/coding/ implementation/training stage the travel will be charged at a rate equivalent to the second AC railway fares from Ahmedabad to the site. All travel and stay required for on-site maintenance and support services, would be extra, if outside warranty period.

Validity of offer

The license fees quoted above are firm for a period of 30 days from date of this offer. These prices may be revised thereafter.

Non-applicable Costs

ISO 9001 $\qquad$ August 2000 $\qquad$ 11

Electrical work, UPS, Air conditioning, furniture, cables, line drivers, master data creation, etc. are not included in the cost and would be provided by 3P Consultants Pvt. Ltd.

Development Work

All the development work will be carried out at Applitech Solution Ltd, Ahmedabad/Mumbai

Company Profile

Name of the company	Applitech Solution Limited
Year of Establishment	1993
Reg. Office address	503, 'Paritosh', Usmanpura, Ahmedabad 380 013, Gujarat, India.
Locations of office with address	Ahmedabad
	503 'Paritosh', Usmanpura, Ahmedabad – 380 013, India
	Tel: (079) 7550683 / 7550685
	701, 'Shikar', Netaji Marg, Navrangpura, Ahmedabad – 380 009, India.
	Tel: (079) 6560248 / 6568797
	Vadodara
	55, Kamlesh Park, Near Karelibaug Water Tank, Harni Road, Vadodara – 390006.
	Tel: (0265) 442843
	Mumbai
	102, Rock Garden, New Link Road, Andheri (West), Mumbai – 400 053.
	Phone (022) 6310142/6327119
	USA
	1501 Ben Crenshaw, Austin, Texas 78746
	Phone 1(512) 3271323
	Singapore
	12, Prince Edward Road, #04-09 Podium B Bestway Building, Singapore – 079212.
	Phone (65) 2271184
	UK
	74 A High Street, Wansted, London EU 2RJ
	Phone: 0181 989 1110
	Australia
	Suite B, 30-32 Rutland Road, Box Hill, Victoria 3128 Australia
	Phone (61-3) 9897 4885

ISO 9001	August 2000

Details of Directors

Mr. Ankil C Patel, Managing Director

Academic Qualifications:

B.E. in Electrical Engineering from M.S. University, Baroda

M.S. in Electrical Engineering from University of Texas, Austin

Experience:

Worked in Intel Corporation, Santa Clara, California, USA, a world-renowned company in the field of computers, for seven years as Sr. Design Engineer. At Intel his duties included product definition, implementation plan, logic and circuit design and simulation, layout supervision, design verification and supporting product engineers for bringing up test programs and transfer of product into production. He worked on several products including microprocessors and peripherals. He has played a major role in the team, which has developed the 80386 chips at Intel.

In India, he has received 'IEEE Award' for best software product DialAnything, a communication software package for Personal Computers.

Mr. Jayesh A. Parekh, Director

Academic Qualifications:

B.E. in Electrical Engineering from M.S. University, Baroda

M.S. in Electrical Engineering from University of Texas, Austin

Experience:

Worked in IBM, a world renowned company in the field of computers, for fifteen years in its offices world wide, namely, IBM Houston Marketing office, IBM Offshore Operations Singapore, IBM Corporation USA & IBM Singapore Pte. Ltd.

He is currently Managing Director of Frontier Technologies Pte. Ltd. Singapore.

Other Engagements

Director – Frontier Information Technologies Inc. (USA)

Director – Dxylor International, Inc. (USA, Singapore & India)

Director – Applitech Solution Limited, India

Director – SONY Entertainment Television (Singapore & India)

Director – Argos communications Enterprise Pte Ltd. (Singapore)

Director – Ace Telefilms Pvt. Ltd. (India)

Director – Atlas Equifin Pvt. Ltd. (India)

ISO 9001 $\qquad$ August 2000 $\qquad$ 13

Company Background

INTRODUCTION

Applitech is a leading software developer in India, providing software solutions, consultancy and software development services. It is positioned to deliver rapid, reliable and robust Information Technology solutions that work.1

Applitech's mission:2

Excellence through partnership, solutions an3d technology. Unrelenting in our drive to offer the best solutions, linking our core competencies with our customer's business requirements in ways that ensure that we are the customers preferred technology partner.

Applitech has a technical and project management staff strength of over two hundred IT professionals. Collectively that adds up to more than 500 person years of software development experience. Applitech has an established local presence in USA, Singapore and the UK, and works through business alliances in Australia.

SERVICES

Applitech has successfully executed many projects in each of the following four business focus areas:

$\triangleright$ ERP solutions for manufacturing, healthcare and service industries
$\triangleright$ Web computing based solutions and customized applications
$\triangleright$ Process Control and Automation based solutions for the Manufacturing Industry.
$\triangleright$ Software solutions in Network and Communications

Applitech provides a portfolio of solutions, services and products, both it's own and its alliance partner's, that offer superior value by integrating the best combination of price, quality, reliability and delivery.

Applitech also provides a range of professional services to both its clients and alliance partners (in domestic and international markets) including IT consultancy and business process re-engineering.

Applitech's group company Dxylar has set-up a dedicated conversion center (DDC) or software factory in India, to undertake projects for Year 2000 code correction and testing. Necessary Data Conversion service is also offered. Equipped with Dxylor suite of Year 2000 tools and workbench Applitech has currently invested in setting up a 50-person year production capacity.

ISO 9001 $\qquad$ August 2000 $\qquad$ 14

Applitech has positioned itself to provide a single Point Total Business Solution. It has the required development and quality assurance processes to ensure timely delivery of hardware, networking and high quality, low maintenance software.

Applitech offers to establish Dedicated Development Centers (DDC) in India, for its clients and alliance partners, from India and abroad, in their respective niche areas. DDC is a long-term partnership where a team of professionals and other development resources are dedicated to work on behalf of the client/partner. The teams are trained to match clients' specific requirements and standards. Team management and software development process allows for extensive input and monitoring by client (via a dedicated datacom link, where required). This facility works as an extension of clients' facility and has the key advantage of high quality service at lower costs.

Skills and Capabilities

Applitech technical personnel is highly qualified (a majority with technical or science degrees and over 20% with some form of postgraduate qualification), trained in a range of computer hardware and software areas. All members of top management have lived, studied and worked abroad – ideal basis for overcoming the culture gap, as well as comprehending clients' intangible and qualitative needs and requirements.

Applitech's managers and project leaders possess the experience and management skills necessary for successful execution of large software projects. In-house processes, infrastructure and communications skills ensure trouble free interaction and smooth liaison with clients at any distance.

Overall, Applitech can deliver a competitive edge through cost and quality advantage, use of the state-of-the-art skills, high reliability and ability to save time on projects.

Applitech's Advantage

$\triangleright$ Experience in Oracle based applications since 1994
$\triangleright$ State-of-the-art development facilities
$\triangleright$ Global support infrastructure
$\triangleright$ Proven capabilities to build and maintain large complex systems
$\triangleright$ Culture for building application knowledge, value added professional services
$\triangleright$ Adherence to standards and methodologies
$\triangleright$ Quality - an on going process of change

Our philosophy is building relationships that last with all our stakeholders - clients, employees and shareholders. We will do so by being sensitive and responsive, and by being true to our commitments.

ISO 9001 $\qquad$ August 2000 $\qquad$ 15

Projects Executed

Expertise in Specific Industry

Applitech has catered to customers from different business segments and offered solutions to their satisfaction. The following is the partial list of type of industries for which we had done project development.

No.	Industry	Some of our clients
1.	Manufacturing (FMCG)	$\bullet$ Nirma Ltd.
2.	Manufacturing (Production)	$\bullet$ Shree Rama Multi-tech Ltd.
3.	Manufacturing (Electronics)	$\bullet$ Western Digital – Singapore.
4.	Manufacturing (Engineering)	$\bullet$ Bangmann India Ltd.
		$\bullet$ Vijay Tanks & Vessels Ltd.
5.	Import and Trading	$\bullet$ Adani Wilmar Limited
6.	Petrochemical	$\bullet$ IPCL.
7.	Mineral / Mining	$\bullet$ GMDC.
8.	Dairy (Milk Distribution)	$\bullet$ Gujarat Co-operative Milk Marketing Federation (GCMMF), Anand.
		$\bullet$ Dudhasagar Dairy, Mehsana.
9.	Garment Export	$\bullet$ Vogue
		$\bullet$ Fonex Overseas.
10.	Drugs and Pharmaceuticals	$\bullet$ Hoechst Marion Roussel (HMR).
11.	Entertainment Industry	$\bullet$ SONY Entertainment Television.
12.	Fixed Deposit System	$\bullet$ Interface Capital Market Ltd.
		$\bullet$ CeeJay Finance Ltd.
13.	Health / Pathology Laboratory	$\bullet$ VIP Diagnostics Ltd.
		$\bullet$ Specialty Bombay Ltd.
14.	Port	$\bullet$ Maritime and Port Authority of Singapore.
		$\bullet$ Kandla Port Trust
15.	Telecommunications	$\bullet$ Agra Systems, Canada (for Telecommunications Dept of Argentina and Morocco Government).
16.	MOA Shell for Oceanography and Meteorology Applications	$\bullet$ Space Application Centre (ISRO)
17.	Website Creation & Directory	$\bullet$ Southern Gujarat Chamber of Commerce and Industry (SGCCI)