In our business (as in any other business) creating
and updating/ maintaining a client database is vital.
This is all the more important in our business
because, for us, quite often, a "client" becomes a
"candidate" and a "candidate" may become a client.
And since
every person, whether a client or a candidate works in a COMPNAY, we need to create
/ maintain a COMPNAY DATABASE as well.
With these COMPANIES (and with specific individuals
within these companies) we need to correspond dialogue for following reasons/
purposes :
1. To market our services (Mailing Campaign).
2. To foreword
bio - data’s of specific "candidates" who, we feel, could be of
interest to that company (or a set of companies), either for their
-
Existing operations
Or
- Their expansion/
diversification projects.
Such "unsolicited" bio - data sending
would focus on what "products/ services" the company is already
engaged in or expected to engage in, based on published information.
3. Normal business correspondence once a company
has already become our client.
4. Contacting (mostly by phone) a particular
executive in a particular company to find - out his interest in changing.
Such contact would almost always be in the nature
of "head - hunting" against specific requirement given to us by a client.
In such cases, client has indicated his "search - parameters or
preferences" in terms of
. Type of
industry/ specific companies
.
Functions/ Designation
. Product
or Service exposure
. Edu/
Age/ Salary etc. etc.
So we come across a situation where
. COMPANY
DATABAE
&
.
CANDIDATE DATABASE
Overlap
We also have this situation where
a) Both corporate Database and the Executive
(Potential candidate) Database are compiled from a large no. of diverse
sources.
b) Both these databases are compiled piece - meal,
partially slowly over a long period of time
c) "Data" about both of them (i.e. the
company and the candidate/ Executive) are continuously changing.
e.g.
For an Executive
Following data keeps changing
. Age (annually)
. Edu. (Occasionally)
.
Designation (Occasionally)
. Salary (annually)
.
Function (occasionally)
.
Responsibility (occasionally)
.
Knowledge (continuously)
. Skills (continuously)
.
Location (occasionally)
.
Employer (occasionally)
For a Company
. Name (Rarely)
. HO
Address (Rarely)
. Directors
MD/ CMD(Occasionally)
. Plant
location (Rarely)
.
Products/ Services (Regularly)
. Sales
Turnover (Annually)
.
Collaborations (Occasionally)
.
"Industry" / "Group" (Rarely)
.
Executive working
in the
company 10% each year
.
Financial / mfg
. Parameters (Annually)
So we come to realization that
.
"Creating" corporate & candidate databases is a SLOW process
. Some
parameters of both the databases keep changing FAST.
. Volumes
involved are ENORMOUS
Therefore, at best of times
. Both Databases
will be
INCOMPLETE
INACCURATE
By putting enough no. of RESEARCH / DATA ENTRY
Operators on the Job, all that we can ensure is that these data bases, do not
become completely OBSOLETE!
This will be an ever - expanding, continuous, constant
effort.
But as long as we keep this up ELENTLESSLY
(equivalent for BREATHING which never stops for even a second), we can live
with in accuracies which are MANAGABLE.
It will happen that, on the basis of our databases
We send out a letter to an executive and find that
it does not reach him because he has "moved" and not updated his
address in our database.
We phone an executive at a company where he is
working as so - and - so (as per our database) and find that he has left that
company one year back and no one can (or will) tell us where he has joined.
We send an executive's biodata to the personnel
chief of XYZ Company and find that the chief has retired/ resigned and gone
away.
We would have to live with such
"inaccuracies". In a fast changing world, there can never be an Up -
to - Date database! And if anything,
. The '
RATE OF CHANGE' will only accelerate.
. So if
we are to depend upon traditional methods of updating these databases (viz.
Research & Data Entry on our own - using our own resources),
then,
We are fighting a LOSING BATTLE!
Because,
Our Resources (of research & data entry) can
never keep - up with
. Growing
volumes
Accelerating "changes of status" (of
dozens of parameters about each executive and each company).
We could like this problem in only one day.
The these companies and these executives to
continuously update their own databases THEMSELVES !
. Put the
ball in the court.
. Get
them to do the dirty work.
. Place
the onus on them well said!
. But HOW
do we get them to do this?
. And WHY
should they do it?
. And
WHAT benefit do they/ will they, get by doing it?
HOW?
1. Give them "remote - access" to our
database (only their own) and ask them to create After/ Modify/ Delete/
Add/ Update from their own computers
2. Get them to phone our "head - set
wearing" data entry operators and give instructions about changes to be
carried out
OR
Deposit their "change instructions" in
our VOICE - MAIL box.
3. "Voice - recognition" takes over
WHY?
Corporate & Executives will do this (initial
entry & subsequent updates) only if they stand to (personally) benefit from doing it.
Time is the most precious resource on earth and
everyone tries to priorities its USE based on the perceived benefit to himself
or to the organization that he is working for.
Therefore,
Unless we introduce in our system, a strong element
of
BENEFIT
(to the individual concerned - acting
for himself or on behalf of his employer - company),
He is unlikely to take the trouble (and waste his
time) of updating the database on his own.
But he will do it if the BENEFIT is
.
Considerable / Great
.
Immediate
. At no
EXTRA - COST.
WHAT?
That brings us to the question of "what"
benefit can we offer him for taking this trouble?
Let us list
the Benefits that we could possibly offer:
TO THE COMPANY (who becomes a MEMBER)
Remotely shoot "queries" to our database
and "locate" suitable candidates against their requirements (most of whom
were required "yesterday" - hence the urgency)
"Value
- Added Services" such as
.
"Job Descriptions" for thousands of unique jobs
Remote "drafting" of recruitment
advertisements
.
Compensation surveys
. Organization
charts
.
Corporate Data of any other Company/ Industry
. Labour
union Agreements (Scanning & OCR)
Names/ addresses of Engineering & Management
colleges / Institutions all over the country, listing the courses being
offered.
Campus
Recruitment (student data of graduating class at each college - replacing
effort to go thru dozens of placement Broachers received each year).
If we can succeed
in integrating into our own database), DART/ CMIE/ DATAL STREET JOURNAL
databases on 1000 Companies)
. VRS
(Voluntary Retirement Schemes)
.
Standard Letters
. Appointment
.
Confirmation
.
Termination
.
Personnel & Administrative practices of diff. companies.
There can be many more value Added Services. Again,
to begin with, most of these BENEFITS are aimed at the PERSONNEL - MANAGERS.
Aim is to make them our SPOKESMEN and let them
push the idea (of 3P club membership) within their organization.
For a reasonable ONE - TIME effort to create their
own database on our server - either by
. Filling in
forms
.
Entering in floppy
.
Remote log - in
and
For a very little REPEAT effort annually to update
their database, they could get a free access to a vast are of personnel
function related information, just for the asking ! using this info, they could
"leverage" themselves in t corporate hierarchy, as never before!
BENEFIT FOR THE CANDIDATE :
For a candidate who undertakes to
. Fill in
a floppy or
. Remote
log - in entry
To create his database - and
Further undertakes
To keep it updated every year, following
"Value - Added Services" can be offered (free?)
. Job
Bulletin Board. (Remote Login)
. Non 3P
Clients
. 3P Clients
.
Compensation - Trends
(Industry -
Function - location - Age)
(Designation
- Edu. Quali - Wise)
. Organization charts
. Job Descriptions
. Key words
. ARGIS
Automatic Resume Generating Intelligent Software to
help him write a Resume
Corporate Database
To prepare himself before appearing in an interview
with a given company.
. Interview Tips
. Mailing - Campaign (PAID SERVICE)
Under this, after scanning "non 3P
client" Job bulletin board, an executive may instant 3P to send out his
bio data to 10/15 companies of his choice.
. Several other value - Added - Services can be
thought of.
Following Points Must be noted :
1. At no point/ time, our service should enable.
. A candidate to contact client
. A client to contact candidate directly.
This must always be thru US.
For this reason, we shall never do what
INTELLIMATCH and many other companies are doing viz.
. Allowing candidate to "post" their
resumes on the server.
. Allowing companies to post their "Jobs"
on the server.
and then permitting them to contact each other
directly.
. Like a newspaper (advt - space), they only
collect a RENTAL for use of electronic - space, for a given period.
These comments were made 9 months before we
launched our website.
For executives, we have provided "EDIT
RESUME" Feature + automatic 6 monthly EMAIL reminder.
2. Both the companies and the executives MUST update
their own database, once - a - year (we can specify dates - staggered to reduce load.
They will be permitted FREE access to the value -
added - service, only for a period of ONE YEAR from their last update.
After that the access may be totally banned /
denied or made available for a FEE.
Only such stipulation can keep database reasonably
up - to - date
3. No executive will be allowed to
"access" database of any other executive.
Software may allow each executive to create his own
server PASSWORD, so he is assured of data - security.
HOWEVER,
Irrespective of this PASSWORD, all databases will
be accessible/ searchable/ maniputable by 3P.
h.c.parekh
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