Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

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Tuesday, 20 July 1993

JOB MARKET RESEARCH

Scan_0001.jpg

$$20/7/93$$

Dear Mr. Nagle

Revised HHSP Software

I enclose herewith some notes on this subject, comprising

  • Job Market Research.
  • The Expert System.

You must have also received my earlier handwritten notes.

I also enclose copy of proposal received from DIGITRON.

Let us discuss these at the earliest. I am VERY ANXIOUS to install/implement this august system during the month of August!

with regards


Scan_0002.jpg

$$\text{Job-Market Research } \quad \text{Module } \#3 \quad 20/7/93$$

Methodology:

This will be carried out on DIGITRON-type of imaging-system.

Advt. will be placed on a Scanner and will appear on the left-half of monitor-screen.

Right half of the screen will have a blank format with distinct blocks as shown. The HHSP system will have the capability to transfer - in a selective manner - what appears in Advt. copy on the right, images to the left-side of the screen.

This should be done with help of a mouse or a Cursor.

Everything on the left-side of the screen shall be coded and permit selective retrieval.

HOW WILL THE SYSTEM HELP

Examples:

  1. Company-wise analysis of
    • posts advertised
    • expenses incurred

$$\} \text{ over last 1 year}$$

A letter campaign will tell the Company - they need not advertise / spend so much money - how many persons (of that kind) we have in Databank - If they still wish to advertise, they can become member of 3P club & reap the benefits.

  1. Industry-wise analysis will tell us which are "Sun-Rise" industries (the one with most-frequency of Advt).

Scan_0003.jpg

Within a given industry, which Co. Advts most? Is it an indicator that it is expanding at above-average rate? or losing people very fast?

What NEW industries are entering job-market? e.g.

$$\begin{array}{l} \text{Private Sector Banks} \\ \text{Mutual Funds} \\ \text{Air Taxi Operators} \\ \text{Corporate Investors (overseas)} \\ \text{Oil Exploration (Pvt. Sector)} \\ \text{etc. etc.} \end{array}$$

In which geographical locations are jobs being generated?

(3) In drafting Advt. for other Client-Co's in Same Industrial Sector.

One by one, we can recall all Advts stored, for e.g.

  • Given function (e.g. Maintenance)
  • Position/Designation (e.g. Manager, )
  • Industry (e.g. Domestic Appliances)

and use the info to draft a new Advt. We should be able to print a hard copy of either the left screen or the Right screen at will.

(4) Offering our Databank Candidates against a specific Advt:


Scan_0004.jpg

$$\text{(3)}$$

This would be a standard-letter.

As soon as Left Hand Screen is completed and EXIT command is given, HHSP Exec. Search Module will get automatically activated (treating left-hand screen as an Executive Search Request) and prepare/print a short-list (of persons meeting weightage of 60 or above) and print-out a STANDARD-LETTER to the advertiser, enclosing (print-out) short-list.

With FAX NO. retrieved from MASTER, the STANDARD-LETTER should get faxed by same afternoon!

In years to come, our KEY SUCCESS FACTORS are going to be

  • A VERY VERY LARGE DATABASE
  • A VERY FAST RESPONSE (to any stimulus in the environment - Advt. being one such stimulus. The other stimulus could be New projects Infor. picked-up from magazines like Investment Week etc.)
  • An INTEGRATED HHSP System where all modules are interlinked and are transaction-driven i.e. updating is Simultaneous.
    • Mktg Module
    • Research Module
    • Production Module
    • Interview Module
    • Accounting Module (Invoicing/outstanding etc.)

Scan_0005.jpg

$$\text{(1)}$$

  • Modern Telephone line linkage with both Clients & Candidates.
    • For clients to send-in their ESR over the wires.
    • For Candidates to send-in their Bio-datas/Regi. forms/Updates over the wires.

As long as we continue to KEY-IN data/info. requests into Computer Manually, we just cannot become the NO. 1 PLACEMENT AGENT OF THE WORLD! - even if we employ an army of Data-Entry operators.

We must move towards

  • OCR/Imaging
  • Voice Recognition
  • Expert (Match-making)-Systems Software

We must plough back all our earnings into the latest information-technologies. We must move towards Paperless office. This must be our COMPETETIVE ADVANTAGE over other placement agencies - our competitors. We must remain at the cutting-edge!

As Jack Welch redefined General Electric (during 1980-1995),

"If we cannot be NO. 1 & NO. 2 world-wide in any given business, we must get out of it".

This should also be our, 3P's BUSINESS-GOAL.

$$20/7/93$$


Scan_0006.jpg

$$\text{3P CONSULTANTS } \quad 20/7/93$$

Market Research

Study of Published Advts

$\checkmark$ 1. "Who" advertises (Company / Industry-wise analysis)

$\checkmark$ 2. "Where" (Media-wise analysis)

$\checkmark$ 3. "When" (datewise / chronological analysis)

$\checkmark$ 4. "For Whom" (Post / Vacancy Analysis)

- Function

- Designation

- Location

$\checkmark$ 5. At What Cost

- CC (Column-Centimetre) advt

- Space $\times$ Rate

$\checkmark$ 6. Man-Specification

- Edu. / Age / Exp

$\checkmark$ 7. Job-Specification

- Functional Responsibility etc

$\checkmark$ 8. Salary Offered

$\checkmark$ 9. Company Information

$\checkmark$ 10. Designation of Person

- Name / Address of Company


Scan_0007.jpg

Media Details

Item

Details

Name:

Times (B'bay)

Date:

$$20/7/93$$

Rate:

700

Space:

$$4 \times 15$$

Value:

$$42000$$

Company Details

Item

Details

Name:

Standard Batteries Ltd

Code:

Address:

Vakola, Santacruz (E), Bombay - 400055

Person:

The Vice-President (Personnel)

Industry:

Automotive

Co. Info:

Entire Paragraph

$$\rightarrow$$

Belongs to:

(Deepak Khaitan Group)


Position Details:

Item

Details

Designation:

Materials Manager

Salary:

-

Function:

Materials

Location:

Bombay


Man-Specification:

Item

Details

Edu. Quali:

Grad. Eng. Post Grad. Quali. in Mgmt will be an asset.

Age:

32 - 37

Exp:

8

Job-Specification:

$$\rightarrow$$

Scan_0008.jpg

$$\text{TO CREATE SUCH } \rightarrow \text{ ADVT. IMAGE.}$$

Media Details:

Item

Details

Name:

Times of India (B'bay)

Date:

$$20/7/93$$

Rate:

700

Space:

$$2 \times 15$$

Value:

Rs.

$$21000$$

Company Details

Item

Details

Name:

Kelvinator of India Ltd

Code:

Automatic

Address:

38 Km Stone, Mathura Road, Ballabhgarh - 121004 - Haryana

Person:

Vice-President (Projects)

Industry:

Domestic Appliances (Automatically to appear)

Co. Info:

Kelvinator of India is a professionally managed and fast growing corp. body group. Our products include a wide range of light engineering and Consumer Durable products.

 

Item

Details

Phone No:

(From Master)

Fax No:

(From Master)

Belongs to:

(Whirlpool Group) (From Master)

$$\rightarrow \text{ Automatically Transferred from HHSP Master the moment Company Name is typed out.}$$


Position Details:

Item

Details

Designation:

Plant Manager

Salary:

-

Function:

Maint. Maintenance

Location:

Ballabhgarh


Man-Specification:

Item

Details

Edu:

Mech./Elec. Engineer

Age:

-

Exp:

12/5 as Head of Maint

Job-Specification: The Manager will be completely responsible for the maintenance of all division there. Eqpt includes refr. hall, compressor, CNC Mfg, air conditioning and Refrigeration System and generator etc.

 











Thursday, 15 July 1993

INTERVIEW FOLLOW - UP (MODULE) SYSTEM

It will operate
 "Automatically" as soon as you log in first thing in the morning (from a specified terminal/ Operator).
This mode will show interview details (as per Annex) For TODAY.
·     Selectively   :-
 Under this mode, you can view on the screen, interview details of ANY GIVEN (PARTICULAR) DATE. There will be a third mode under which you can see, at any point of time, all interviews details for ANY GIVEN client company - or any given candidates.
We should make one person responsible for maintaining this system. Initially (till we find suitable person), NHP may have to contact the client (for feedback) whereas Vanita can contact the Candidates. Once we find a senior person he/ she can be entrusted to contact clients as well.
We should activate the module everyday for the next 8/10 days (once call - letters have been dispatched) and follow - up to obtain candidates. confirmations. We should not wait till the last date - then it is too late.  
The module should inter - linked with "Interview - call Letter module" (Transaction - driven). The moment print - command is give for interview call letters automatically details should enter the "Follow - up module. Data entry must not be duplicated. In fact, all related modules must get updated automatically/ simultaneously.
 Our AIM should be eliminate "Interior - Schedule Files" (hard - copies) being currently maintained by vanita. She (or other operator) must have a terminal and she should enter data from phone to computer

h.c.parekh

Sunday, 11 July 1993

LIST OF STANDARD STATEMENT

3P Consultants - List of Standard Statements (Automatically generated?) (Dated 11-7-93)

Srl. No.

Statement Content

Frequency (M Q A)

Linkage

1.

Company (Client) wise All bio datas sent - during the last month - Cumulative with Standard-letter requesting "feed back"

M: $\checkmark$

- Triggered on $1^{st}$ of each month. - Bio-Data Fee Invoice - keeping back.

2.

Candidate-wise For a given candidate, list of all Companies to which bio-data sent so far

Q: $\checkmark$

- Triggered on $1^{st}$ date of each quarter - To charge "Campaign Fee" from Candidate

3.

Interview-statements - client wise - candidate wise Extension of above giving - date of interview - Person who Interviewed - outcome.

$\leftarrow$ as & when $\rightarrow$ M: $\checkmark$

- Triggered as soon as "Client-Advice (for interview) entered - Billing - Follow-up

4.

Interview Schedules Against Advertised positions

$\leftarrow$ as & when $\rightarrow$

- To be sent out to Client as soon as Interview-call letters sent

5.

Confirmation-Schedules To be sent to client 2/3 days before actual interview date stating which Candidates have Confirmed to appear in interview.

-

6.

Post-Interview Follow-up There are 3 versions and we should standardise upon one.

M: $\checkmark$ (May need to be weekly/fortnightly)

- To know - who is selected - Appointed - Joined - To raise Invoices

7.

Application-Rating short-lists (A/B/C/R) For Sending to client as soon as position-wise "rating-exercise" is completed

$\leftarrow$ as & when $\rightarrow$

- For Client to decide whom to call for interview

 

  • Both statements, # 1 & # 2, must get "updated" automatically & Simultaneously as soon as " PRINT BIO " command is given.
  • Printer must not print unless "Client" is identified in the software/command.
  • "Self" - as a client, will be restricted only to NAP. (to print Sample bios).
  • In some-cases (eg. Deepak) we have also to send a floppy containing this information - with some additional details as mentioned in our agreement with DEPCL.

 

Srl. No.

Statement

Frequency (M Q A)

Linkage

8.

Special statement like the one sent to Mr Molasi - to get salary-details

- Invoice raising

 

  • System should have provision to "delete" a Candidate's name from HHSP as soon as we have received our payment from Client for his appointment. Thereafter he will remain "inaccessible" to HHSP Search module till he resigns from that company.

Srl. No.

Statement

Frequency (M Q A)

Linkage

9.

General Statements Listing of entire database

Separately: - for Registered or application/bio data candidates - for all others (e.g. Mailing Lists - CA/CS Directories) etc.

  •  
    • Industry-wise
  •  
    • Function wise
  •  
    • Designation wise
  •  
    • Location-wise
  •  
    • a given Company wise
  • In descending order of
    •  
      • age
    •  
      • Experience (total)
    •  
      • Salary
  • With or without cut-off limits for age/experience/salary

Scan_0004.jpg (Dated 11-7-93)

Srl. No.

Statement

Frequency

Remarks

10.

General Statement

$\leftarrow$ obsolete

  • In one of my earlier notes, I have mentioned Abbreviated/Condensed data (300 characters/candidate record) for feeding into CASIO 9500. This is for carrying "function-wise 64 kb Cards (approx 200 records/card) along with diary while visiting a Client.
  • It is possible that the Client asks to send a "print-out" of 200 candidate so he can study it at leisure and then tell us whom he would like to meet.
  • This, then, would be same data-sheet which I have mentioned as one of the FOUR output statements.
  • By and large, we should NOT give such broad/general output statements to Clients. (In all cases any Exce. Code should be given - also current company name should be hidden). At the most, we may sit across the table & show.
  • If required to leave the statement with an important client, we must always collect back the statement.

 

Given

  • "a Purchase Order Number,"

we should find

  • Status/progress Report
  • Bios sent (date wise)
  • One line statement sent (date wise)
  • Interviews arranged/Persons interviewed.
  • Feedback (Reject/shortlist)
  • Person/s appointed/joined
  • Advances (to receive/Recd/adjusted/to be adj.)
  • Invoices (incl. Out-of-Pocket.)
  • Payments (recd/balance)
  • Balances.
  • Expenses incurred
    • on our own (non-reimbursable)
    • on client's behalf (reimbursable)
  • Correspondence

 

PRODUCTION - CONTROL SYSTEM

  • Pur. Order Register / ESR Register.
    • MASTER REGISTER (CMR) Serial no. wise (and therefore date-wise chronologically) file of all Purchase Orders giving bare/minimum details of
      • P.O. No & date
      • Client Co.
      • Position (No of Vac)
      • Mode (A/D) - Search Mode
      • Advance
        • Expected
        • Not expected
    • Client Request
      • Formal (thru Letter/ESR)
      • Informal (overphone/talk)
  • By zooming onto a Specific Purchase Order NO. we should get full status/details re: that P.O.

 

Order Execution Summary

P.O. No.

P.O. date

Client Name

Vacancy/ Position

No of Adv. Vac.

Adv Amt.

Mode A/D/H

Estimated Invoice Value

Status

Compl/Pending

  • This statement can be broken up into two separate statements as follows:
    1. Completed Order Statement
    2. Pending order statement
  • Last column "status" would disappear. In its place will come a column for "Invoice Amt/dt/Cheque no/dt/etc" and "Cumulative Invoice value, Cumulative Payment Value"
  • Last column will be replaced by "Cumulative Invoice Value" which is the same as "Cumulative Order Backlog Value."

 

Purchase Order System Module

  1. Client - Purchase Order Details
  2. 3P - Offer/Terms Details
  3. Client - Advance Details
  4. Invoice/Advance Adjustments Details
  5. Order Execution Details.
    • a. Search List details/Advt. Details.
    • b. Convn/bio data sent details
    • c. Interview-Call letter detail
    • d. Candidate - Confirmation Recd/date
    • e. Persons attended
    • f. Persons shortlisted for final interview
    • g. Client - Persons finally interviewed
    • h. Appointed Person/s
    • i. Issue Copies of Appt. letters/Comp. Package details sent to 3P recd.
    • j. Invoice details.

 

Order Execution Activities

Order Execution Activities can also be divided as:

Executive/Search related activities

Administrative/Record keeping/ statistical Activities

Accounting Activities

- Job Description

- send short-lists/Bios

- Terms

- Man-Specifications

- call letters

- Advance

- Search Parameters

- Confirmations

- Adv. adjustment

- ACCESS

- Interview Schedules

- Progress Payment (PP)

- Advt./Response/rating

- Order Acceptance

- PP adjustment

- short-lists

- Delivered

- Invoice

- Bio-datas.

- Closed

- 25% Payment

- Computerisation.

- Transfer to Statistics module.

- 75% Payment.

-

 

System Philosophy

In the enclosed charts, I have shown the flow of information/stream of information taking place.

Each stream is like a thread.

We have to visualise a 100 threads which gets hopelessly entwined. And if all 100 are of same colour (black or white), imagine trying to untangle them! A nearly impossible task.

It would be a Gordian Knot. But in a business situation, you cannot take a sword, cut it and move ahead!

But if each of the 100 threads was of a different colour, there can be some hope. Even then it would take a long time to unravel, since "shades" could be deceptively similar.

But if each was not only of a different shade, but all threads are laid down parallel to each other, then the task to trace either of the (two) ends becomes quite simple.

Our job is to devise a System that is so simple that we can catch the thread at any point of time/length and trace the entire length within minutes.

What is required is to give/assign a UNIQUE NUMBER to

  • each client
  • each Candidate
  • each "Purchase Order/ESR"

As far as "Candidates" are concerned, we have already decided that each would have a unique SERIAL NO which is unconnected with the Company code NO. So that part/requirement will be taken care of.

Now comes the CLIENT or COMPANY Code No.

To-day, we have provided certain "blocks" of nos. within each Industry, together totalling about 10,000.

This is against CMIE list of 2300 Companies. Some other DATABASE have 3000 listed companies.

Unique Numbering & Manual Register

But a Client could be a small partnership firm and may not figure in our MASTER CODE of Companies. There are tens of thousands of such companies.

Therefore, I suggest, we assign a unique serial no. as Purchase Order No. (ESR No.) to each incoming request/order as soon as one is received.

I think this provision perhaps already exists.

What is required is to implement the same, as soon as REVISED HH3P system is installed.

But in the meantime, we should prepare a MANUAL Register (a list) in which we should compile ALL PENDING ORDER DETAILS.

This is because not every Client has filled-in an ESR. Some have described their requirement in a letter - or even phone! Some have sent the TABULATION (covering 5/6 Vacancies).

We should treat each vacancy as a SEPARATE/DISTINCT purchase order.

Because, we are getting advance per each vacancy and raising Invoice per person appointed.

Of course, we may debate if this is the right thing to do in case, eg. Belleli or FINPLEX orders

  • = 10 Fitters
  • = 20 Plant operators

Which are identical.

There may be no advantage in creating 10/20 Pur. Order NOS. We will increase a lot of work by duplication.

Each Purchase Order must be Immediately ACKNOWLEDGED (a standard letter could be devised) and client should be requested to USE THE PUR. ORDER NO. assigned, in all future correspondence for quick reference/response.

Client Transparency

So, the interactive internet website was envisaged $5\frac{1}{2}$ years ago!

I foresee a not-too-distant time when certain PRIVILEGED CLIENTS (who give minimum so much business to us every year), may be allowed to access our "Order Execution Module" using modems / password of client / Pur. Order No., and be able to find out the "ORDER EXECUTION STATUS"

  • on their own
  • at any time
  • without intermediacy of 3P personnel.

We should try to make this part of our system TRANSPARENT to the clients.

To begin with we should make it transparent to ourselves!

Bill Gates/Michel Dell advocate this! in their book published in 1999!

MASTER - RECORD

Purchase Order NO:

Date:

Client Name:

Code (if in Master):

Vacancy - Details

Srl. No.

Position/Designation

ADVANCE - DETAILS

Adv. Amt. Rs

Cheque (D-D) NO:

Order Acknowledgement Sent on:

 

ADMINISTRATIVE RECORD (MODE A) - (Advt. Campaign)

Client Name:

Code NO:

Pur. Order NO:

Date:

 

Activity

Sent

Approved

- Draft Advt. to client

- Press-Estimate (Rs)

- Media Plan

1

2

3

ADVT. APPEARED (Date):

RESPONSE - DETAILS

  1. No. of Application Recd.
  2. Rated
    • A
    • B
    • C
    • R
  3. Computer-Printout (One-line) sent to client on
  4. No. of persons selected by client for interview
    • A
    • B
    • C
    • Total
  5. Interview-Dates
    • 1
    • 2
    • 3
  6. Call-letters sent on
  7. In Detailed BIOS sent to Client on

 

ADMINISTRATIVE RECORD (MODE D) - (Data Bank)

Client Name:

Code:

Pur. Order NO:

Date:

  • One line Statement sent on:
    • NO. covered by:
  • One page bio sent on:
    • NO. sent:
  • Fully Convd. bios sent on:
    • NO. sent:
  • No. of Persons selected for interview: $\Bigg\}$ Interview Module
  • Date of Prelim. Interview: $\Bigg\}$
  • " " Final Interview: $\Bigg\}$
  • Call letters sent on:
  • To (how many):
  • How many confirmed:
  • " " Attended:
  • " " Short-listed: $\Bigg\}$ Covered in INTERVIEW MODULE

 

Interview Followup Module (Common for both MODE A & MODE D)

Client Name:

Code No:

Purchase Order No:

Order Date:

INTERVIEW MODULE

Position

Interview Date

NO. called

NO. Confirmed

NO. Attended

 

Name of Person Who Attended

Loc

Applic. rating

Prelim. Int. Rating

IF Short-listed for final.

For Position

FINAL INTERVIEW DETAILS

Names of Persons Called

Date called

Int. Outcome

Appt. Letter Issue

Target date for Joining

Scan_0020.jpg - Accounting Module (MODE A)

ACCOUNTS MODULE

Pur. Order No:

$\rightarrow$ Client:

ADVT. COST

  • Ad. Agents Name:
  • Press-Estimate Amt:
  • Approved on:

BILLING DETAILS

Ad. Agency

Sent to

Client

Cheque NO.

dt

Amt

BILL NO & date

Client date

OOP EXPENSE (Out-of-Pocket Expense)

Statement/ INVOICE NO.

Covering Period From

To

Amt Rs

Payment Details cheque NO.

Amt.

Date

1

2

3

ADVANCE DETAILS

  • Adv. Amt. Asked:
  • Recd Amt:
  • cheque NO:
  • Ref:
  • dt:

Computation details:

For

Rate

No. of Vac

Total

Jr. Vacancy

2000

Middle "

3000

Sr. "

5000

TOTAL

$\rightarrow$

 

  •  

Based on the handwritten notes provided in the image, here is the text conversion:


ACCOUNTS MODULE - CONT. (MODE A & MODE D)

NOTE:  There will be no progress payment

INVOICE DETAILS

Inv. No.

Date

For Rs.

For Appt of. Candidate Name

Adjustment (Rebate) Towards Adv.

Adjustment (Rebate) Towards Prog. Pay

Total Rebate

Net Payable

(Continue)

 

Cumulative Amounts

OUT-STANDING (Remaining to be Adjusted)

Gross Invoices

Total Rebates

Gross Net

(Continue)

  •  

Based on the handwritten notes provided in the image, here is the text conversion:


ACCOUNTS MODULE - CONT. (MODE A & MODE D)

NOTE:  There will be no progress payment

INVOICE DETAILS

Inv. No.

Date

For Rs.

For Appt of. Candidate Name

Adjustment (Rebate) Towards Adv.

Adjustment (Rebate) Towards Prog. Pay

Total Rebate

Net Payable

(Continue)

 

Cumulative Amounts

OUT-STANDING (Remaining to be Adjusted)

Gross Invoices

Total Rebates

Gross Net

(Continue)

Payment Details

Cheque No.

Date

Amt Rs.