Monday, 7 July 2003

EMOTIONS TO BE AROUSED

Inder – Abhi

Marketing Communications (emails)

So far, I have drafted a few of these emails for sending to:

  • Jobseekers
  • Placement Agencies
  • Corporates

But soon, you would need to draft these yourselves.

Whether it is a mass-mailing campaign or you are addressing your communication to just one person, following principles apply:


Subject line / Title / Heading

  • This must be intriguing enough to arouse the curiosity of the receiver to read the first para OR
  • It may contain a hint of how the receiver would stand to benefit/gain if he were to read this email (“What is in it for me?”)

 

Page 2

First Para

  • Straightaway come to the point: How does your proposal benefit the reader? (“What is in it for me?”)
  • If you cannot convince him in the first para, he is not going to read any further. So first para holds the key!
  • Remember he receives hundreds of emails everyday — most of these “junk”. So unless your email stands apart, it is going to be deleted without being read!

Body

  • Short sentences & short paras are a must. Human mind can absorb only so much at a time. Between sentences receiver gets time to absorb the meaning.
  • Repeat his benefit.

Endings

  • Last line/para must clearly tell him what we want him to do when he finishes reading this email!

 

No Communication is —

Complete

— unless reader is absolutely clear as to what is expected of him / what the sender wants him to do.

Successful

— unless reader actually “does” what sender wants him to.


To be “successful” an email must arouse in the mind of the receiver some strong emotion / strong feeling.

It is only this emotion / feeling which will motivate him / compel him to actually “do” what you want him to do.

In enclosed chart, I have tried to list the emotions that we expect to arouse thru our various email circulars.

What about emotions of Envy / Jealousy / Power / Anger / Sympathy / Pity / Love, etc.
How can you distribute these into our email circulars? — to which group?

(signature)
07-07-03

 







No comments:

Post a Comment