APPLITECH - Mumbai Aug.
24, 2000
Dear Mr. Sudhakar:
Order Execution Module Software
Your Offer dated Aug. 21, 2000
I refer to your offer and our
discussions on Aug. 21. Unfortunately we could not meet today (as planned). But
Mr. Cyril Ovely could spare sometime either on 29$^{\text{th}}$ (Tue) or on
1$^{\text{st}}$ Sept (Fri) and I await your early confirmation.
In the meantime, I have gone
through your offer. I enclose my Comments on your "Terms" as well as
some Observations on the "Scope of Work/Features". Most of these are
merely a SYNOPSIS of the notes given to you earlier.
I am sending 2 copies, so that
you can handover one copy to Mr. Tripathi or make a photocopy & send to
Tapan.
As far as the price and the
delivery period quoted by you is concerned, I do not wish to bargain but I want
your assurance that there will be no compromise on the QUALITY as far as
incorporations of features/functions and upgradeability is concerned. You may
treat this as our Purchase Order & collect your cheque during your next
VISIT.
with regards
cc: Mr. Cyril Ovely
GENERAL COMMENTS:
$\triangleright$ No data should
be required to be entered twice
$\triangleright$ We should be
able to "CUSTOMISE" any statement/report simply by (?)
- clicking on desired "field"
- allotting "sequence-of-appearance" to
each of such field.
If such statements/Reports are
meant to be sent to any outsider (client/candidate/associate etc.), the same
cannot be generated/printed-out/faxed/e-mailed
WITHOUT
entering P.O. details
statements/Reports generated for
internal use can only be seen/viewed on screen but cannot be
faxed/emailed/printed/copied.
$\triangleright$ Any
vacancy/position advertised by us in print-media (whether for a client or for
ourselves) must be treated as a "Purchase Order, which must get
"linked" to the "AAT-NO"
AND position/vacancy No. as well.
$\triangleright$ "Client
Name" is the Anchor Point/Reference point. This is what all of us remember
and all search, will normally start by "clicking" on a client's name
in a dropdown list.
This is the MAIN-GATE thru
which we should enter the ORDER EXECUTION MODULE
We should NOT be able to
enter O/E module WITHOUT entering/clicking CLIENT NAME !
Every data/field should, somehow
get linked to "Client Name" (e.g. a "potential-client"
name? - eg. an inquiry from a client which may or may not result into an order)
$\triangleright$ "Individual
Activity Time" permitted to a Consultant for each of the 21 activities
should be standardise & FROZEN in advance.
This will be called "ACTIVITY
STANDARD TIME"
If, in a particular PO, the
concerned consultant feels that any particular AST needs to be changed, he/she
should approach Nimit for modifying. This cannot be changed unilaterally.
In course of time (at a later
date) these ASTs will also be visible to the concerned client, when we permit
him SELF-MONITORING (over extranet/Internet).
Actual activity-time taken (AAT)
will be compared with AST and variances (= cumulative also) will be calculated
for each P.O.
These $\pm\text{ve}$ variances
will form the basis of evaluation of the performance of a consultant in
execution of that particular assignment.
When a Consultant has completed
20 order assignments, it should be possible to plot consultant-wise FREQUENCY
DISTRIBUTION CHARTS of variances/AAT.
Built-in Productivity Measurement
of each consultant has to be a KEY-FEATURE of O/E module.
G/4
$\triangleright$ The O/E module
must be able to access the existing databases directly and there should be no
need to construct fresh/new masters of candidates & clients.
Our database is in Oracle 8i
and we will make available the database structure to Applitech.
$\triangleright$ Back End
Oracle 8i is ok. we have a
licenced copy. we are trying to get Version 2.0 + IFS (Internet File Server.)
$\triangleright$ Front End
Our Mr. Cyril Ovely will advise
you on this.
$\triangleright$ Our Website
Not only, you should thoroughly
study the present "functionality/interactivity" of our website but
also obtain a thorough understanding of changes being planned, from Mr. Cyril
Ovely, who is working on this. Any failure, in this, may result in waste of
time/effort/money all around.
For "junior-level"
candidates (College students/Fresh Graduates/others)
drawing annual salary of
$\approx$ Rs. 2 lakh), we are planning to "sell" their resumes (to an
online recruiter) for a fixed amount per resume.
Such persons, would have, in
advance authorised us (while filling-in their resume form online on our
website), to "forward" their resumes to our online/offline
Corporate-clients, without taking/obtaining their permission each time their
resume gets shortlisted.
When an online shopping-basket
arrives (or is created offline by one of our consultant thru localised
resume-search, for an offline client), the Order Execution Module, should be
able to
$\triangleright$ Calculate the
amount payable by the Corporate Client
(e.g. 10 resumes $\times$ Rs.
500/resume = Rs. 5000).
$\triangleright$ send out an
"offer/quotation" automatically to the concerned client by e-mail
(standard letter where blanks get filled-in automatically in case of Online
Shopping basket $\dots$ manually by consultant in...
case of an offline search),
asking client to send a D/D of
Rs. 5000/=
$\triangleright$ Send-out (i.e.
email) 10 full resumes (with name/contact details) to the Concerned Corporate
Client as soon as D/D is received & details are entered in the O/E module
against that specific Shopping Basket NO/Client Name.
This "ONLINE SALE OF
RESUME" feature is not mentioned anywhere in the folder given to you
earlier since this is a recent development.1
This is however, one of the most CRITICAL/IMPORTANT
feature of the Order Execution Module, which requires perfect/seamless
integration with our website-ba2sed process of
$\triangleright$ "Online
Resume-search by headhunter
$\triangleright$ "filling-up
of Shopping Basket
$\triangleright$ arrival of SB at
our office, triggering the ORDER EXECUTION MODULE.
This "triggering/activating"
is keyword!
T/2
COMMENTS ON "TERMS"
QUOTED BY APPLITECH VIDE THEIR QUOTATION DATED AUG. 21, 2000
GENERAL
- Source-code will be handed-over to 3P and will
become intellectual property of 3P.
- Applitech will not undertake development/deployment
of similar "Order Execution Module" for any other recruitment
agency/executive-search company/placement company or any unincorporated
individual engaged in similar business, whether or not such a
firm/individual has an internet website or not.
- Applitech will not divulge and/or part with any
procedure/business-process/document/System/records/Software applications
etc. which it has obtained access to, during the course of this assignment
at 3P consultants and used by 3P Consultants, to any other fi3rm/placement/individual.
T/2
LICENSE FEE
We do not require the O/E module
software to be installed at any other site but it should be capable of being
accessed & operated from any of our branch-offices, which we propose to
interlink thru VPN.4
There will be no local
processing/nor any database residing in the branch-office computers but all
"access/operation" by any branch must be "logged".5
On branch-office computers, there
will NOT be any floppy/CD drive/tape drive.6
Although there will be local
printers, all "print-commands" must be given by Central server in M7arol.
T/3.
TRAVEL & STAY
(For Visits to Bombay)
|
During |
Travel Reimbursement |
Stay Reimbursement
(Boarding & Lodging) |
|
Design/coding/implementation/training
stage |
One-way 2$^{\text{nd}}$ A/c
fare (A'bad to Mumbai) |
NIL |
|
During 90 day Warranty period |
One-way, 2$^{\text{nd}}$ A/c
fare (A'bad to Mumbai) |
NIL |
|
Beyond Warranty Period |
One-way, 2$^{\text{nd}}$ A/c
fare (A'bad to Mumbai) |
Rs. 2500/= per manday (if stay
is overnight) |
PROJECT EXECUTION PLAN &
PAYMENT SCHEDULE
(Fees will be payable on
completion of each stage)
|
Stage |
Deliverables |
No. of Days |
Fees |
|
0 |
Place Order |
20% |
|
|
I |
Detailed System Requirement
Study (SRS) DOCUMENT |
10 |
|
|
II |
Detailed System Design Document
(S.D.D) - E.R diagram/Screen Prototypes/ - Final Data Model/Data Dictionary -
updated Process Description - Screen Design Document - Menu Design Document |
30 |
20% |
|
III |
Implementation Schedule |
40 |
20% |
|
IV |
Executable Software
Installation + All documentation [System documentation, User Manual,
Operational Manual] + Training. |
20 |
20% |
|
V |
Debugging till fault-free |
40 |
20% |
F/1
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ MIS
Daily/weekly/Monthly statistics (See note dt. 3-9-93) |
$\checkmark$ |
||
|
$\triangleright$ 3 Dimensions
(No/Time Frame/Reward) (see note dt. 17-9-93) |
$\checkmark$ |
||
|
$\triangleright$ Interview
Feedback from Clients (see note dt. 27-4-96) |
$\checkmark$ |
||
|
$\triangleright$ Order
Backlog/Pending Assignment Analysis (see note dt. 29-11-98) (PRIORITY -
MATRIX) |
$\checkmark$ |
||
|
$\triangleright$ 10 standard
statements (see note dt. 11-7-93) |
$\checkmark$ |
||
|
$\triangleright$ Interview
follow-up (see notes dt. 25/6/93, 31-3-94, 7-5-97, 27-5-97) |
$\checkmark$ |
||
|
$\triangleright$ Follow-Up with
our own staff (30-3-94) |
$\checkmark$ |
||
|
$\triangleright$ " "
Candidates ( " ) |
$\checkmark$ |
||
|
$\triangleright$ " "
Clients (29-3-94) |
$\checkmark$ |
||
|
$\triangleright$ Chasing Events
& Activities (TO send what-when-whom) (note dt. 30-3-94) |
$\checkmark$ |
F/2
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ 18 screens
(Pop-Up?) of Paperless office (12/11/94 & 26/11/94) |
$\checkmark$ |
||
|
$\triangleright$ Order
Execution Master Chart (notes dt. 2/9/93 & 1/2/94) |
$\checkmark$ |
||
|
$\triangleright$ Help Desk
& Queries (notes dt. 23/4/94 & 16/11/94) |
$\checkmark$ |
||
|
$\triangleright$ Integration of
Phone-In "resumes (IVRS - speech to text conversion) into our
Resume Database (see quotations received from
Ramshyam)https://www.google.com/search?q=-Instamail.com |
$\checkmark$ |
||
|
$\triangleright$ Integration of
Navin.com |
$\checkmark$ |
||
|
$\triangleright$ Integration of
"Text-to-Speech" (email delivered over POTS) |
$\checkmark$ |
||
|
$\triangleright$ |
F/3
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ Automatic
generation of "Shopping Basket Summary" (see chart dt.
25/5/99) |
$\checkmark$ |
||
|
$\triangleright$
Foolproof/relentless/unforgiving/unyielding follow-up of each & every
shopping-basket arriving over our website is THE FUNDAMENTAL PROCESS (CORE
PROCESS) of our O/E module. This O/E process to be treated as UNCOMPLETE
till one of the following EVENT takes place: - Collection of total
professional-fees at the end of a "successful" execution -
Cancellation of Order by the Client. - Basket did not result into an order |
$\checkmark$ |
||
|
Shopping Basket Summaries
should be - Clientwise - Consultant-wise - Branch-wise - Industry-wise -
Function-wise - Designation-Level wise $\} \text{search-Parameters}$ -
Chronological (date-wise) - Basket No. Wise/P.O. Wise - Citywise |
$\checkmark$ |
||
|
P/O summaries should also get
generated just like Shopping Basket summaries. |
$\checkmark$ |
F/4
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ List of all
the resumes ever-sent to a given client (part of client Janam-kundli/history) |
$\checkmark$ |
||
|
$\triangleright$ For a given
candidate, which are the clients to whom his resume was sent ever?
chronologically |
$\checkmark$ |
||
|
$\triangleright$ Order
Execution Module must be integrated with automatic: - generation of Invoices
- clientwise/Customer-wise Outstanding statements (chronologically &
Value-wise) |
$\checkmark$ |
||
|
$\triangleright$ O/E module
must automate all communications
(phone/fax/snail-mail/e-mail/video-Conference) of a Consultant with: -
clients (Terms/Quotes/Schedules) - candidates (Int. letters/Interview-calls)
- Associates - Interview Panel experts (Dates/Venue) & maintain a log
(Janam kundli). Integration of e-CRM of TALISMA? Must use STANDARD LETTERS
(modifiable by a Consultant) for email/fax/snail-mail, wherever appropriate |
$\checkmark$ |
F/5
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ Features
incorporated (and worth copying) in the online "client-order tracking"
Systems found on - www.jobstreet.com
- www.durakis.com - www.alltimesjobs.com |
$\checkmark$ |
S/1
ORDER EXECUTION MODULE - SECURITY
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ Nobody can
conduct a resume-search without entering "Inquiry" form or
"Purchase Order" form first |
$\checkmark$ |
||
|
$\triangleright$ NO one can
print "one-line-statement" or "resumes"
without first entering PO details. |
$\checkmark$ |
||
|
$\triangleright$ Finger print +
Password + M/c recognition |
$\checkmark$ |
||
|
$\triangleright$ Log of who
accessed/what file/when |
$\checkmark$ |
||
|
$\triangleright$ NO
unauthorised addition/connection of H/W (floppy/CD/Tape/Printers/scanner etc)
to System at any branch office. |
$\checkmark$ |
||
|
$\triangleright$ Remote back-up
from residence |
$\checkmark$ |
||
|
$\triangleright$ Consultants
sitting in branches all over India, should be able to use O/E module, thru
VPN |
$\checkmark$ |
L/1 ORDER EXECUTION MODULE
|
FEATURE |
Required Now |
Later |
Inclu-ded? |
|
$\triangleright$ Integration of
Server-based call centre permitting "access" (as per rights)
to monitor the "Order Execution Process" to: - Consultants |
$\checkmark$ |
||
|
- Outside Interview Panel
Experts |
$\checkmark$ |
||
|
- Clients |
$\checkmark$ |
||
|
- Candidates |
$\checkmark$ |
||
|
- Branch officers |
$\checkmark$ |
||
|
- Associates (Franchisees) |
$\checkmark$ |
||
|
$\triangleright$ Screen Pop-Ups
when phone-rings - Client's Janam kundli (History) |
$\checkmark$ |
||
|
- Candidate's " "
(note dt. 26/5/99) |
$\checkmark$ |
||
|
$\triangleright$ A website
clickable Button to allow surfer to connect to consultant over phone &
both looking at screen (Simultaneous interaction over ph/web) |
$\checkmark$ |
||
|
$\triangleright$ Integration
with data warehousing/data mining softwares (for proactive marketing) |
$\checkmark$ |
List of "STANDARD
LETTERS":
|
Title |
Computer Code No. |
Annex. |
|
Meeting Letter (asking
to come & meet me) |
Order Execution Module |
#2 |
|
Additional Info. Letter
(requesting to fill-in and return the Regi Form [now floppy]) |
Module |
#2 |
|
Introduction Letter
(Introducing 3P to new client) |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data
(Uninvited) to specific prospective Co. |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data (As
requested) (against an ESR) |
Module |
#2 |
|
Sending a Statement
(one-line print out) of Candidates e.g., Materials Manager, Co.
Secretaries, etc. to a specific client who has asked for it (against an ESR) |
Module |
#2 |
|
Sending a Statement (as
above) but UNINVITED to a prospective client |
Pro-active Marketing Module |
#3 |
Export to Sheets
List of "STANDARD
LETTERS":
|
Title |
Computer Code No. |
Annex. |
|
Meeting Letter (asking
to come & meet me) |
Order Execution Module |
#2 |
|
Additional Info. Letter
(requesting to fill-in and return the Regi Form [now floppy]) |
Module |
#2 |
|
Introduction Letter
(Introducing 3P to new client) |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data
(Uninvited) to specific prospective Co. |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data (As
requested) (against an ESR) |
Module |
#2 |
|
Sending a Statement
(one-line print out) of Candidates e.g., Materials Manager, Co.
Secretaries, etc. to a specific client who has asked for it (against an ESR) |
Module |
#2 |
|
Sending a Statement (as
above) but UNINVITED to a prospective client |
Pro-active Marketing Module |
#3 |
Export to Sheets
List of "STANDARD
LETTERS":
|
Title |
Computer Code No. |
Annex. |
|
Meeting Letter (asking
to come & meet me) |
Order Execution Module |
#2 |
|
Additional Info. Letter
(requesting to fill-in and return the Regi Form [now floppy]) |
Module |
#2 |
|
Introduction Letter
(Introducing 3P to new client) |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data
(Uninvited) to specific prospective Co. |
Pro-active Marketing Module |
#3 |
|
Sending a Bio-Data (As
requested) (against an ESR) |
Module |
#2 |
|
Sending a Statement
(one-line print out) of Candidates e.g., Materials Manager, Co.
Secretaries, etc. to a specific client who has asked for it (against an ESR) |
Module |
#2 |
|
Sending a Statement (as
above) but UNINVITED to a prospective client |
Pro-active Marketing Module |
#3 |
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